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Learning to Manage - Working with Editors, Authors & Reviewers

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Presentation to the International Society of Managing and Technical Editors (ISMTE) European Conference 2015.

The presentation discusses the key roles involved in the Editorial process of journal article publishing and make the publication process effective and efficient for all. The presentation also discusses methods to engage the community, and how to build and enhance it.

Published in: Science
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Learning to Manage - Working with Editors, Authors & Reviewers

  1. 1. Learning to Manage - Working with Editors, Authors & Reviewers - Duncan Nicholas Journals Development Editor
  2. 2. Roles • Societies – Guiding principles – Establish strong relationships – Include the following roles: • Editors – Figureheads – Curators – Decision makers – Regular contact – Establish strong relationships • Authors – Provide content – Journal board members – Infrequent contact • Reviewers – Specific Experts – Journal board members – Infrequent to regular contact
  3. 3. Methods of management • Role and process guides – Establish expectations – Mutual assurance – Increase efficiency • Bespoke tailoring – Customised websites – Personalised contracts – Accommodating feedback • Relationship building – Communication! – Email, phone or face-to-face – Proactive, attentive, responsive, considerate, empathetic
  4. 4. Information Inspiration
  5. 5. Information Inspiration
  6. 6. Information Inspiration
  7. 7. Information Inspiration
  8. 8. Methods of management • Role and process guides – Establish expectations – Mutual assurance – Increase efficiency • Bespoke tailoring – Customised websites – Personalised contracts – Accommodating feedback • Relationship building – Communication! – Email, phone or face-to-face – Proactive, attentive, responsive, considerate, empathetic
  9. 9. “Thanks a lot for the update. I just wish all editorial & production coordinators were as efficient as you. It is refreshing to get a step-by-step update” Considerate automations
  10. 10. Methods of management • Role and process guides – Establish expectations – Mutual assurance – Increase efficiency • Bespoke tailoring – Customised websites – Personalised contracts – Accommodating feedback • Relationship building – Communication! – Email, phone or face-to-face – Proactive, attentive, responsive, considerate, empathetic
  11. 11. Perseverance
  12. 12. Scenarios • What was the initial issue? eg. a technical problem, a misunderstanding, an aggressive response • How was the issue resolved? eg. you resolved it yourself, it involved site re- configuration, involved a third-party to resolve • What was the outcome? eg. were all parties satisfied? Did it involve compromise? How did anyone benefit?

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