1. IoT + open data + interactive citizens
=
smart city
Iskustva iz
Santandera i Novog Sada
Dr Srđan Krčo
Privredna komora Beograda
21/04/2015

2. A few words about me
• FTN (Novi Sad)  Ericsson (Dublin) 
Ericsson (Beograd)  DunavNET (Novi Sad)
• Mobile communications, 3G  Ad-hoc
networks and WSN  M2M  IoT
• Co-founder
– DunavNET
– senZations (summer school on IoT)
– IoT Forum

3. About DunavNET
• Established in 2006
– HQ in Novi Sad, 40 employees
• Design of IoT and AR based solutions
– ekoNET, fleetNET, ARgenie, smart cities, m-
Commerce, mobile games
• Research and innovation
– FP7, CIP-PSP, Horizon 2020
• IoT Forum founding member
– www.iot-forum.eu

4. FP7, CIP-PSP, H2020
• SocIoTal: Platform for creation of IoT services for citizens
• Smartie: Security in IoT, applied to smart cities
• IoT Lab: Crowdsourced experimental environment
• Citi-sense: Crowdsourced air quality monitoring
• CLIPS: Public administration services in the cloud
• MobiWallet: mTicketing in public transport
• FINESCE: Smart energy
• FI-CONTENT 2: FI content, media, networks and creativity
• WeLive: Active citizens and collaborative city management
• PrivacyFlag: IoT and data privacy
• ENTROPY: energy efficiency and serious games

5. IOT, OPEN DATA, INTERACTIVE
CITIZENS…

6. INTERNET OF THINGS

7. IOT

8. HISTORIA MAGISTRA VITAE EST
IoT – why all the fuss?

9. The role of Čika Jova Zmaj in
development of IoT
• Podiglo se šest drugova
u Indiju, u daleku,
želja im je videt slona,
ne vid'li ga u svom veku.
Rekao im jedan starac:
"Priznajem vam prohtev lepi,
al' vi, ljudi, videt slona
ne možete, jer ste slepi."
Jer odista, slepi behu
sva šestor'ca valja znati,
al' odgovor njihov beše:
"Mi ćemo ga opipati."
E, pa dobro kad je tako.
I odoše šest drugova
i stigoše u Indiju
do slonova.
• Primače se jedan bratac
jednom slonu, i to s boka.
Opipa ga, onda reče:
"Vala, stvar je to široka.
Ne treba mi očnji vid
slon izgleda kao zid!"
Drugi bratac, taj je opet
spreda stao,
pa je slonu zub dugački
opipao.
I on reče: "E, sad mi je
stvar poznata,
slon izgleda kao direk
mojih vrata!"

10. The role of Čika Jova Zmaj in
development of IoT
• I treći je spreda doš'o
svome cilju,
on je slonu opipao
samo rilju.
Čim opipa, odmah reče:
"Znam sad i ja,
slon izgleda kao neka
grdna zmija!"
A četvrti, on je opet
drukče stao.
Pa je slonu samo nogu
opipao.
I on reče: "Hvala Bogu,
znam već sada.
Slon izgleda, slon izgleda
kao klada!"
• Dođe peti pa ti ruku
gore diže,
opip'o je slonu uvo,
ništa više.
Pa sad mu je sud izreći
bilo lako:
"Slon izgleda ko lepeza,
isto tako!"
• A šesti se primakao
odostraga,
njemu opet rep tog zvera
pade šaka.
Čudeći se pip'o ga je
ponajduže,
onda reče: "Slon izgleda
kao uže!"

11. ČJZ - IoT
• 7 people – sense of touch
– Sensors & actuators
• Talk, exchange information
– Communication & connectivity
• Analyze sensing observations & make
conclusions
– Data analytics and knowledge generation

12. The role of Čika Jova Zmaj in
development of IoT
Posle su se prepirali dugo zdravo,
koji od njih šest slepaca
ima pravo.
Ta svaki je im'o pravo
nešto malko,
al' celinu nije pozn'o
baš nijedan,
baš nikako.

13. Devices, smart things,
sensors&actuators
CONNECTED, 50 billion
Information and knowledge

14. Sensors&actuators
Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic

15. Get connected
Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic

16. People and processes
Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic

17. Diverse applications
Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic

18. This is where it gets really interesting!
Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic

19. OPEN DATA

20. Open data
• 21-02 Open data day
• Unleash power of (city-owned) data

21. Open data potential
• Fairer taxes
– to unpick complex corporate networks and highlight the
extensive use of tax havens
• Protecting the public purse
– Public sector bodies spend an estimated $9.5tn buying
goods and services every year. And every year vast sums
of this money are lost to fraud, corruption, overcharging,
and under-delivery by private contractors.
• Controlling corporate lobbyists
– Campaigners have used open data about lobbying to
shine a light on the composition of the influence industry
in Washington and Brussels, as well as on specific topics
like lobbying around data privacy laws
Source: Guardian, February 2015

22. Open data potential
• Fighting pollution
– Data can be an indispensable campaigning and
reporting tool to fight back against pollution –
whether oil spills in the US, air pollution in Beijing,
or heavy metal contamination in Europe.
• Holding politicians to account
– websites tracking the speeches and votes of
politicians
– offer citizens a rich base of evidence and analysis to
enable them to hold their elected representatives to
account
Source: Guardian, February 2015

23. Each PA should…
• Visualize available data
• Share everything
• Not just downloadable files – APIs are
important
• Educate people how to use
• Hackatons
• Learn from best practices around the world

24. INTERACTIVE CITIZENS

25. Interactive citizens
• Citizens, SMEs
– prosumers of e-government ecosystem, not just
users
• Running a city as a joint effort
– Citizens suggesting
– PA takes suggestions seriously into consideration

26. Open & Collaborative Innovation Model
All participating Innovation
Ecosystem (citizens,
businesses, R&D, PAs) /
Service providers capture
ideas from the rest
Service / App /
Technology
Development
Innovation
adoption by
stakeholders
& Joint
exploitation
Wealth
generation:
profit sharing
among service
providers &
funders
Stakeholders
participants of
new service
creation by
Open
Innovation

27. Open and collaborative government
we-Government
• Public
administration
stakeholders
(citizens, local
businesses and
companies)
treated as
peers
(collaborators)
t-Government
• Providing the
public with the
technology
tools that
enable them to
create public
value
themselves
l-Government
• Do more with
less by
involving other
players
• Government as
an orchestrator
around
enabled
platforms

28. Towards open public administration for
sustainable development
• design, production and delivery of public
services
More open model of
• to maximize public service delivered with
continuously more stringent resources
Urge for modernisation
of public administration
• Citizens as prosumers of e-government
ecosystem
Leverage collaboration
between citizens,
entrepreneurs and civil
society

29. SMARTSANTANDER
Isplati se ulagati…

30. 20.000 IoT devices
SMARTSANTANDER
EKOBUS
Belgrade
SmartSantander Highlights
15 partners
36 months 2010–2013
Budget 8.6 M€ / 6.7 M €
European, large-scale
experimental test facility for
Internet of Things in the Smart
City context:
- Smart open space parking
- Air quality monitoring
- Noise monitoring
- Smart campus
- Public transport
- Crowd sourcing city events and
issues

31. SmartSantander duality
Smart city services
+
IoT experimentation

32. Streetlight
Parking sensor: Sensor node
with one transceiver (Digimesh)
Repeater: Sensor node with two
transceivers (Digimesh and 802.15.4)
Gateway: Node with communication with
sensor networks (Digimesh and 802.15.4)
and communication with external networks
(WiFi, GPRS, ethernet)
Load/Unload
Area
SmartSantander
Backbone
Digimesh Link
802.15.4 Link
WiFi/GPRS,
ethernet Link
Parking sensor node. To be deployed buried in
the asphalt. At the corresponding load/unload
area, bus stop or handicapped-reserved space.
Repeater. To be deployed at available street
lights or traffic lights.
Gateway. Connected to Internet/Intranet.
Radio link
SmartSantander IoT topology

33. SmartSantander architecture
Copyright: SmartSantander project, FP7-ICT-2009-5 257992, All Rights Reserved.

34. Development phases
Phase 1
November 2011
2.000 IoT devices
Mainly WSN nodes and
GWs
Basic experimentation
support
Transport, metering,
environment
Phase 2
November 2012
5.000 IoT devices
More heterogeneity WSNs,
RFID, GW
Advanced tools for
experimentation
Traffic, environment,
Participatory sensing,
Augmented Reality
Phase 3
August 2013
20.000 IoT devices
Federated with other FIRE
facilities
Advanced cross-testbed
tools
Parking, environment
Time
Scale
Resources
Facility
services
Application
domains
Basis for 1st call experiments Basis for 2nd call experiments

35. City-scale deployment
• Massive generation of information
– 139,370 environmental monitoring observations per day
– 8,365 irrigation monitoring observations per day
– 82,726 mobile environmenal monitoring observations per day
– 13,489 parking occupancy observations per day
– 54,720 traffic management observations per day
– 6,352 participatory sensing observations per day
• 450 Mbytes in one year

36. Services
Participatory Sensing Scenario
Augmented Reality Scenario
Irrigation Scenario
Smart Metering Scenario
Public Transportation Scenario
Traffic Management
Smart Panels

37. Traffic Scenario– Limited Parking Management
KPI Observed Results
Efficiency of the use of parking spaces Improved  (using information provided by the
system)
Service Management Satisfaction Improved  (interviews with the people in charge
of the limited parking area)

38. Environment Scenario (1/2)– Monitoring of Pollutants
KPI Observed Results
Coverage Area Improved (using information provided by the
system)
Measurement accuracy, in terms of both
relative error and standard deviation
Aprox kept  (using information provided by the
system, because of the different quality of the
sensors)
0
10
20
30
40
50
60
2013-06-0309
2013-06-0312
2013-06-0315
2013-06-0318
2013-06-0321
2013-06-0400
2013-06-0403
2013-06-0406
2013-06-0409
2013-06-0412
2013-06-0415
2013-06-0418
2013-06-0421
2013-06-0500
2013-06-0503
2013-06-0506
2013-06-0509
2013-06-0512
2013-06-0515
2013-06-0518
2013-06-0521
2013-06-0600
2013-06-0603
2013-06-0606
2013-06-0609
2013-06-0612
[μg/m3]
Time
NO2
NO2 Official
[ug/m3]
NO2 ECOBus

39. Environment Scenario (2/2)– Noise Measurement
KPI Observed Results
Availability of a city noise map Achieved  (using information provided by the
system)
Measurement quality ratio Measures done  (no information for comparison
prior to Smart Santander introduction)
Ratio between real measurement points and
estimated ones.
Achieved  (using information provided by the
system)
Legal acoustic control: Number of times that
acoustic level is exceeded.
Achieved  (using information provided by the
system)
Limit values allowed by
Santander regulations in a
commercial area:

40. Participatory Sensing Scenario
KPI Observed Results
Number of application downloads Increased  (using information provided by the
system)
Incidents reported to the municipality services Improved  (using information provided by the
system)
Municipality service response time Improved  (using information provided by the
system)
Time to solve incidents Improved  (using information provided by the
system)
Satisfaction level once the incidence is solved Not possible to include it .
User perception of application and service
concepts
Measured  thanks to qualitative workshop held with
ends users
User perception of the design and features of the
developed application
Measured  thanks to qualitative workshop held with
ends users

41. Santander City Brain
• An open and transparent space where all of
Santander’s citizens can share ideas and
projects that will help improve the city

42. SMART NOVI SAD
I mi konja za trku imamo…

43. Počeloje u Pančevu- EKOBUS
l e k o m Se r b ia
Operator’s
network
Ericsson Serbia
M2M Platform
Client
Application
(Web/Android)
Statistics
Telekom Srbija’s
SIM Card in
ekoBus device

44. mojNS – mobilna aplikacija za prijavljivanje
komunalnih pohvala i problema

45. mojNS
Radi ali.. App radi ali je pitanje da li neko
postupa po podnetim zahtevima.. Moj
zahtev stoji vec nedelju dana, sa svim
kontakt podacima, ali nista.. Cak ni sms..
Toliko o gradu NSu..

46. ekoNET and citizens’ observatories
• Air quality parameters
– CO, CO2, PM, NO, NO2, SO2, Ozone
• Deployment planned in March 2015 (10
locations)
Micro-sensors
Eg: CO, CO2, NO2,
O3, VOCs, %RH,
TºC...
Electronics and
software
Communications
incl. software
Power Supply
housing

48. ekoNET

49. mTicketing in Novi Sad

50. mTicketing in Novi Sad

51. Javni servisi u cloud-u
• Pristup registrima
• Prijava stanara
• Open data API
• Pilot u drugoj polovini
2015-te

52. PA services in the cloud
City OpenData Node
OpenDataAPI
WS
WebService
Municipality Services
City A
Third Party Services
WS
WebService
Internal DBMS
Municipality Services
WS
OpenDataAPI
City B
Third Party Services
WebService
City OpenData Node
HUBBroker BrokerHUB
Federated City OpenData Nodes
Publish - Subscribe
DB Connector
WS Connector
SOAP
WS
REST
WS
Enterprise Service Bus
Services Endpoints
Web Crowler
Connector
OpenData
Connector
OpenData WEB Portals
WS Connector
WS Connector
Mash Up Editor
Access to
Municipalities/Third Party
Services
Access to
Cities OpenData
INNOVATIVE
SERVICES

53. Citizen engagement
• 9 workshops held (Novi Sad) with the local community
– 120 people attending
• 45 in the age group 30-50
• 75 in the age group over 50
• IoT meetups (Novi Sad, Guilford, Santander, Ghent)
– Primarily engaging software developers
– 4 meetups held, 300+ members in the groups
• Introduction of SocIoTal and its objectives
– Input gathered through discussion
– Preparation for interaction at a later stage in project
• Presentations of other topics of interest

54. Novi Sad use cases
Building Council
and Janitor
Children and elderly
monitoring application
EPIC: Novi Sad City
SCENARIO_SOC_002: NS SocIoTal enabled
Watering of the
green surfaces
Sharing information Data access control
Public reporting
application
- Sensing
- Data modelling
- Entities identification
- Entities registration
- Sensing
- Data modelling
- Route Algorithms
Epic
Scenario
Use Cases
Services
Requirements
Citi visualization
dashboard
Notification service Reputation service
- Sensing
- Data modelling
- Entities identification
- Entities registration
- Sensing
- Data modelling
- Route Algorithms

55. Uses cases
Santander
• Enabling Santander
– Events Service
– Parking Lots
– Accessible Routes
– Enabled Information System
• Santander Dusk
– Night Urban Transport
– Friends Discovering
– Night Life Information Systems
• Santander Citizen
– Car Pooling Service
– Sharing Sensors: weather
forecast
Novi Sad
• Security of children and elderly
– Accompanying children to/from school
• Cameras, NFC, QR code, joint
monitoring by parents
– Elderly monitoring by trusted neighbors
• Public reporting
– Traffic congestion, road works
– Electricity cuts
– Location of pariah dogs
– Streets covered with snow, ice patches
– Long queues in public offices, banks, etc.
• Watering of the green surface
– Watering of the public green
• City Visualization Dashboard
– City Happiness index
– Resolved city issue visualization
20/04/2015 55

56. Happy and cheerful or…?
• City “mood meter”
– Soon to be deployed in the city of Novi Sad
FP7 SOCIOTAL - http://www.sociotal.eu

57. Lift supervisor
• Idea came out of co-creation workshops
• Monitor usage of lifts
– Preventive maintenance

58. SocIoTal trials
• To be run in Novi Sad and Santander
– Other cities welcome to join
• Platform to be launched at senZations’15
– Software, hardware, support
– 5 days (and nights) hackathon
• Awards for best apps

59. Ove godine
IoT week – jun 2015, Porto, Portugal
10. senZations’15 – IoT letnja škola,
septembar 2015, Beograd

60. Connected smart cities network