Key Takeaways: We have increased the capability of VMM2012 to create highly available virtual environments Where VMM 2008 was managing virtual machines, now VMM 2012 includes managing the physical environment as well Support for heterogeneous hypervisors enables more flexibility in your data center VMM 2012 creates network abstractions by taking network resources and exposing them to the end users VMM 2012 enables effective cloud management by taking the underlying compute, network and storage resources, and dividing and delegating them to individual users Services or applications can be deployed to end users as individual virtual machines or pools of resources in your private cloud environment
Goal of this slide. Frame the cloud computing opportunity for the enterprise and Microsoft’s cloud and data center management vision to address that opportunity.Spotlight the players in the IT as a Service conversation within the enterprise (call out the app leader and the ops leader in the room). Talk about their motivations and how they’re typically non-compatible.Key points to landIT as a Service is the mental model around which the app leader and the ops leader come together as consumer and provider respectively.Talk about how the System Center 2012 cloud and data center management vision uniquely addresses IT as a Service in the context of private and public cloud computing. Talking Points (progressive builds) So what does this cloud transformation mean to the enterprise)?Cloud computing is emerging as a major disruptive force in shaping the nature of business and IT conversations. Cloud computing enables what we call IT as a Service which represents IT delivered to the business in a manner that’s agile and cost-effective while meeting the quality of service (QoS) parameters that the business expects. A cloud service demonstrates attributes like self-service, metering by use, elasticity, and scalability. <click> Now, any service offering by definition has a service consumer and a service provider. Simplistically speaking, the service consumer represents business interests while the service provider represents IT. These constituencies are incented around different KPIs. <click> For example, a business or application owner (the service consumer) would care about time to market, costs, and ease of use…<click> …whereas a data center administrator (or service provider) optimizes for security, compliance, process controls, and availability. To align these interests, we need a mechanism to deliver the agility that the business needs while ensuring the operational efficiencies that IT cares about most. <click> Enter IT as a Service. IT as a Service provides the framework for the service level based agreement between IT and the business stakeholders. <click> Through System Center 2012, Microsoft’s cloud and data center management vision is to deliver: Common management experiences across private and public clouds.IT as a Service on your terms with flexible management across your hybrid environments.How does System Center 2012 do that?
Key Messages:Orchestrator can help customers optimize their existing data center investments by providing integrated management for heterogeneous environments.Orchestrator is deeply integrated with other System Center 2012 components to enable customers to implement end-to-end automation of cloud and data centers.Talking points[Click] You can break down the core infrastructure management capabilities for your private cloud or data center into these five key areas: service management, provisioning, configuration, monitoring, and protection.[Click] In all likelihood, you will have a range of solutions in your data center from a variety of vendors.[Click] Orchestrator provides the tools to integrate all of these effectively.[Click] It helps you unlock a greater return on your existing heterogeneous investments through integration packs (refreshed for Orchestrator) that provide pre-built, reusable activities that help you effectively integrate existing operations management toolsets. Integration packs also furnish out-of-the-box interoperability with major vendors including HP, IBM, EMC, BMC, CA, and VMware, plugging seamlessly into Orchestrator. Orchestrator enables interoperability and integration between System Center 2012 and third-party solutions through standardized ODATA REST–based web service interface support and extended PowerShell support.[Click] Orchestrator is deeply integrated—through integration packs—with other System Center 2012 components to enable end-to-end automation scenarios. For instance, we’re further optimizing integration with components like Service Manager (service catalog) and Virtual Machine Manager (provisioning) for your private cloud.
Goal: Frame how System Center 2012 enables delivering IT as a Service between the App Owner and DC Admin personas that we defined. Talking Points If we think about the two personas we just discussed, let’s discuss the capabilities required to deliver IT as a service using a hybrid computing model. <click> First, you need a “simple” self-service experience to enable your application owners to specify their requirements. For example, let’s suppose they want to provision a SharePoint service with the following specs: 3 tier .NET architectureHas a set of configuration and deployment parameters to conform with (e.g. perf thresholds, scale out rules, update domains)Needs 99.95% availability SLAAdheres to compliance/security controls around SOX/HIPAA Need on-demand reporting on key availability metrics that track against SLA<click> Next, you need a way to understand the topology and architecture of the application service in question. Anapplication deployed in on an abstracted, or cloud computing model is called a “service”. This would necessitate a “service model” that accurately binds the application’s architecture to the underlying resources where it will be hosted. The “service model” would be comprised of: Service definition information, deployed as “roles”. Roles are like DLLs, i.e. a collection of code with an entry point that runs in its own virtual machineFront end: e.g. load-balanced stateless web serversMiddle worker tier: e.g. order processing, encodingBackend storage: e.g. SQL tables or filesService Configuration informationUpdate domainsAvailability domainsScale out rules<click> You will need a set of process automation capabilities to break down this application provisioning request into the enterprise change requests that need to be implemented. This could include setting up the underlying infra and then a set of app configuration/release requests that need to be tracked (and ideally implemented with orchestrated automation)<click> Next you need a set of provisioning tools that actually configure and deploy the infra and application layers.<click> the underlying datacenter resources could be physical, virtual, private or public cloud as per the requirements dictated by the application’s service model <click> once the underlying infrastructure and application service are deployed, they would immediately need to be “discovered” and monitored for reporting and health tracking<click> There you see how the System Center 2012 components offer these life cycle management capabilities in combination to help you deliver hybrid IT as a Service as per your organization’s requirements: App Controller would offer that self-service experience that allows your application owners manage their apps across private and public environments. Service Manager offers the standardized self-service catalog that defines “templates” for your applications and infrastructure. App Controller, Virtual Machine Manager, Service Manager and Operations Manager work together to maintain the service model through the application service life cycleOrchestrator and Service Manager offer orchestrated automation for the process workflows required to drive your provisioning and monitoring toolsVirtual Machine Manager and Configuration manager can provision physical, virtual and cloud environmentsOperations Manager (AVIcode capabilities will be built into Operations Manager) monitors your application services end to end and offers deep app insight to help you deliver predictable SLAYour datacenter resources could be deployed anywhere from physical boxes to virtual to private to public with Windows Server/ Hyper-V and Windows Azure However, to get to this agile self-service end-state, you will have to start with abstracting your infrastructure and allocating it appropriately so that your business units can deploy and manage their applications on top. Transition: So, how does System Center 2012 get you to this point where you can deliver IT as a Service?Talking points:If we think about all the processes involved in delivering IT as a service, they can really be categorized into three buckets: Application Management: Deploying and operating your business applications Service Delivery & Automation: Standardizing and automating service and resource provisioning, managing change and access controls, etc.Infrastructure management: Deploying and operating all the underlying infrastructure on which your business applications and services run.
With automation in place, you have IT services that can scale up and scale out with minimal additional resources, you are driving great consistent outcomes, best practices are captured and ensure they are repeated , SLAs improve and ultimately you’re able to improve your Operational ROI. So whether you have one or more different kinds of requests, it happens the same time, every time and follows a consistent approach to getting fulfilled.
Now as I mentioned, that reactive process can also be followed through with a proactive process. In this case, to ensure that we are improving our SLA support , you can choose to have a proactive activity in place that maybe you can monitor for a potential error within our infrastructure. Let’s just say we are monitoring a database for a disk size and whether or not a disk is filling up quickly. We can monitor for that error and see that it is approaching a threshold we have set proactively , initiate a change, that takes that machine into maintenance mode, creates some extra disks, reattaches it, reconfigures the networks updates the CMDB, re-associates that particular server to that service and then close our change. The benefit here is having predictive operations. The key here is that we are proactively supporting our environment by monitoring for and kicking off the necessary activities, leveraging our integration and processes and systems to ensure that we sustain service delivery , to ensure that we have good SLAs, maintain compliance, productivity because we have captured our best practices and again we are improving our operational ROI. Because we’ve captured this and have this automated , we’re supporting compliance capabilities. We’re able to show evidence of activities of events that we are monitoring for and the actions that we take.
[Dubravko marak] Kako kreirati private cloud koristeći sistem centar 2012
Kako kreirati private cloud koristeći System Centar 2012 Dubravko Marak 23.10.2012
Sadržaj Predavanja• Overview System Centar 2012 proizvoda• Microsoft Windows Server 2012• Hyper-V 2012• Kako i od kuda krenuti ?• Migracija (ako već nismo)• Virtualizacija• Management i nadzor• Automatizacija i orkestracija
System Center 2012 Products• System Center Advisor - Web-based application• System Center App Controller• System Center Virtual Machine Manager• System Center Configuration Manager• System Center Endpoint Protection• System Center Operations Manager• System Center Data Protection Manager• System Center Service Manager• System Center Orchestrator
System Center Advisor• Web-based aplikacija u Microsoft Cloudu – http://www.systemcenteradvisor.com• Instalira se samo agent• Konfigurira se agent i/ili Gateway – Gateway je server u LANu koji prikuplja podatke od lokalnih agenata i šalje ih u Microsoft na obradu• Ukoliko već koristite SCOM potrebna je dodatna konfiguracija klijenta (multi-homing mode) – Tada jedan kanal šalje informacije koje SCA traži a drugi nastavlja komunicirati sa SCOM-om
System Center App Controller• Nasljednik Self Service portala• Uz upravljanje virtualnim mašinama daje i napredne opcije upravljanja aplikacijama
System Center VMM• Upravljanje virtualnim mašinama u našoj okolini• From Zero to Hyper-V Cluster• Infrastructure Management• Fabric Management• Cloud Management• Service Management
SC VMM 2012 Deployment Fabric Cloud Services Infrastructure Fabric Cloud Management ManagementEnhancements Hyper-V Bare Application HA VMM Metal Update Owner Server Provisioning Management Usage Hyper-V, Dynamic Upgrade VMware, Citrix Optimization Capacity XenServer and Capability Network Power Custom Management Management properties Delegation and Quota Storage Cluster Powershell Management Management
Service Agreement Deliver IT as a Service on your terms with flexible, common management across your hybrid environments
SC CM 2012 + SC EP 2012• Upravljanje zakrpama• Bare metal installation• Task Sequencer• Mobile Device Management• Konzola za upravljanje System Center Endpoint Protectionom• SP1 donosi Fast Channel for System Management Client (Skoro pa Real Time vrijeme odziva klijenta)
SC OM 2012• Nadzor sustava putem management packova (MIB)• Alerting prema zadanim definicijama• Suradnja sa Service Managerom (ključan dio u automatizaciji)
SC DPM 2012• Ključan za izradu backupa u našem cloud okruženju
SC Service Manager• Process Automation• SLA level monitoring• RunBooks
SC Orchestrator• Orkestracija System Center proizvoda
SC Orchestrator HP Service Manager Software Make your IT service desk enterprise strength OpenView Operations Optimize heterogeneous environments Deeply integrated with System Center 2012
System Center Helps Deliver IT as a Service Configure App Controller Orchestrator Deploy Virtual Machine Manager Service Service Delivery & Operations Manager Self Model Automatio Configuration Service n Manager Data Protection Manager DC App AdmiOwner n Service Manager Service Manager Monitor Operate Application Service Delivery & Infrastructure Management Automation Management
Server 2012 i Hyper-V 2012• Novi server OS• Bolja podrška za virtualizaciju• Virtualizacija bez storage-a – Live migration sa fizičkog diska na fizički disk• Hyper-V 2012 (3.0)• Za instalaciju SC SP1 OS na serveru mora biti Windows Server 2012
Kako i od kuda krenuti1. Instalirati Hyper-V Server 20122. Instalirati Windows Server 2012 kao OS3. Instalirati SC VMM4. Instalirati SC CM5. Instalirati SC OM6. Instalirati SC App controller7. Instalirati SC SM8. Instalirati SC Orchestrator9. Instalirati SC DPM
Kreiranje Clouda• Migracija (ako već nismo) – sa fizičke okoline u virtualnu• Virtualizacija – Na Hyper-V 2012 serveru• Zašto Hyper-V 2012: 1. Podržava enterprise feature (HA, Clustering) 2. Server Core - Small footprint – Better security 3. Besplatan je
Cloud• Management i nadzor 1. Koristimo SCCM i SCOM 2. SCCM za management, deployment, upravljanje AV zaštitom 3. SCOM – Nadzor i Alerting 4. SCOM - alerti se transferiraju na SCSM (Service Manager)• Automatizacija i orkestracija 1. SCSM – zaprima alerte, i prema zadanim workflowima pokreće zadane procese (RunBooks) 2. Zadani proces se predaje orkestratoru koji dalje upravlja procesima i zadacima
Without Automation Gather Open ticket. Update Update service data. Populate event with and closeValidate Check for with data ticket Resolve Verify ticket event. known gathered. number. incident. resolution. and issues. event. TRIAGE DIAGNOSE ESCALATE FIX REPORT7 minutes 20 minutes 10 minutes 3 minutes 18 minutes 7 minutes 3 minutes 68 minutes of work time Error-prone and unpredictable manual processes
Automation Gather Open UpdateValidate service ticket. event with Verify Update and Resolve event. data. Check Populate ticket resoluti close ticket incident. for known with data number. on. and event. issues. gathered. TRIAGE DIAGNOSE ESCALATE FIX REPORT1 minute 1 minute 1 minute seconds 3 minutes 1 minute seconds Less than 8 minutes total time Execute IT resources to focus on work that adds Enable processes predictably and efficiently with automation business value
Reactive Process – WithAutomation Service Desk 1 Automated Processes Monitoring Service • IT services can scale Desk 2 up and out • Drives more consistent outcomes • Best practices captured Test and • Service LevelDiagnostics Configuration Agreements improve Management • Improve Operational Infrastructure ROI
Proactive Processes Event Monitor Update Close BenefitsMgmt For Error Request CMDB Service • Improved Initiate Standard Operating Procedures Disaster Recovery ProceduresDesk Change Asset/C Change and Compliance Create Associate SLA Support DeploymentMDB Server to Service • Supports Configur VM toation Maintenance compliance Provisioning Virtual • Process traceability Security • Improved Create Connect productivity Storage Disk to VM • Captures Extra Disk Update Server Server best Configure practices Network Network • Improved operational ROI
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