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New Strategies for More Effective Remote/Branch Office Data Protection


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Managing and protecting data across remote and branch offices (ROBO) is one of the top challenges IT teams face. Low bandwidth, insufficient infrastructure, and little-to-no onsite IT staff make protecting this data a struggle and this problem are further compounded by the number of sites within an organization.

In this on-demand webinar, Data Protection Analyst Jason Buffington at Enterprise Strategy Group (ESG) and Druva will provide new research on ROBO trends and how to best address the growing challenges presented by them.

Discussion topics:

- Trends affecting the ROBO landscape today
- How the cloud can ease the burden of data protection at remote locations
- Steps to build a centralized, scalable data protection program

To watch the on-demand version, please visit:

Published in: Software
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New Strategies for More Effective Remote/Branch Office Data Protection

  1. 1. About ESG • IT analyst, research, and strategy company • Founded in 1999 with offices in Boston and Silicon Valley • Conducts research with/for IT vendors, IT pros, business pros, and channel partners ESG analyst coverage: • Analytics • App dev & deployment • Cloud computing • Cybersecurity • Data protection • Data management • Enterprise mobility • Networking • Storage ESG capabilities include: • Analyst services • Market research • Technical performance testing • Economic validation • Channel Acceleration • Strategic Consulting • Custom content, including written and digital assets
  2. 2. © 2016 by The Enterprise Strategy Group, Inc. Top 10 IT Priorities for 2016 18% 19% 20% 20% 20% 20% 21% 22% 23% 37% Business continuity/disaster recovery programs Improving collaboration capabilities Desktop virtualization Increasing use of server virtualization Major application deployments or upgrades Improving data backup and recovery Data integration Managing data growth Business intelligence/data analytics initiatives Cybersecurity initiatives Top 10 most important IT priorities over the next 12 months. (Percent of respondents, N=633, ten responses accepted) Each of these IT transformations is pointing some folks to “Cloud” Source: ESG Research Report, 2016 IT Spending Intentions Survey, February 2016.
  3. 3. © 2016 by The Enterprise Strategy Group, Inc. Top IT Priorities for Supporting ROBO Locations 22% 22% 24% 25% 25% 27% 27% 28% 33% 33% 34% 36% 36% 37% 37% 41% 45% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Reducing WAN connectivity expenses Deploying integrated computing platform Reducing on-premises (i.e., at ROBO) IT infrastructure Supporting bring-your-own-device (BYOD) initiatives Migrating on-premises (i.e., at ROBO) IT systems to an outsourcer or collocation facility Application deployments/upgrade(s) Delivering applications and/or infrastructure via third-party cloud computing services Maintaining or reducing on-premises (i.e., at ROBO) IT headcount Ensuring compliance with government, industry or corporate governance mandates Improving application availability for end-users Improving disaster recovery processes Improving application accessibility for end-users Improving employees’ abilities to share files/collaborate with other employees Improving backup and recovery processes Managing data growth Improving application performance for end-users Improving information security measures Which of the following would you consider to be your organization’s top IT priorities with respect to supporting ROBO locations? (Percent of respondents, N=347, seven responses accepted) Source: ESG Research Report, Remote Office/Branch Office Technology Trends, May 2015.
  4. 4. © 2016 by The Enterprise Strategy Group, Inc. Centralized vs. Distributed Processes for Supporting ROBO Locations 60% 61% 62% 76% 24% 17% 18% 11% 15% 22% 18% 13% 1% 2% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Purchasing decision for application software Purchasing decision for cloud computing services (i.e., SaaS, IaaS, PaaS, etc.) Establishment of standards / authorized configurations Purchasing decision for infrastructure When it comes to supporting ROBOs, which of the following processes are typically centralized (i.e., managed at headquarters or other central location) and which are distributed (i.e., managed at ROBO locations)? (Percent of respondents, N=347) Centralized (managed at headquarters) Distributed (managed at remote/branch office) Combination of centralized and distributed Don’t know / Not applicable Source: ESG Research Report, Remote Office/Branch Office Technology Trends, May 2015.
  5. 5. © 2016 by The Enterprise Strategy Group, Inc. Reasons for Backing Up ROBO Data to a Centralized Location or Service Provider 4% 26% 27% 30% 31% 32% 37% 42% 47% 0% 10% 20% 30% 40% 50% None of the above Administrative costs at ROBO location Lack of qualified IT resources at ROBO location Insufficient quality of backup operations at ROBO location Costs for off-site media courier and/or off-site media vaulting for … Concerns about ROBO location’s ability to satisfy regulatory … Costs of storage media at ROBO location Data redundancy purposes Concerns about security of backup data at ROBO location What factors led your organization to back up ROBO data over the WAN to a centralized location such as a corporate data center or third-party cloud backup service provider? (Percent of respondents, N=230, multiple responses accepted) Source: ESG Research Report, Remote Office/Branch Office Technology Trends, May 2015.
  6. 6. © 2016 by The Enterprise Strategy Group, Inc. Plans to Deploy Technologies that Would Enable ROBO Locations to Backup Data to a Centralized Location Yes, within 12 months, 47% Yes, within 24 months, 18% Yes, at some point, 19% No immediate plans, 15% Don’t know, 2% Does your organization have any plans to deploy technologies that would enable ROBO locations to back up their data directly over the WAN to a centralized location, whether a corporate data center or third-party service provider site? (Percent of respondents, N=113) Source: ESG Research Report, Remote Office/Branch Office Technology Trends, May 2015.
  7. 7. Phoenix Overview Unified backup, disaster recovery and archival in the cloud
  8. 8. 9 Simplify Backup, Eliminate Error-prone Point Solutions
  9. 9. 10 Unified Data Protection and Management
  10. 10. 11 Global Deduplication Auto Archival Time-Indexed Metadata S3/Glacier (Storage) DynamoDB (Database) EC2 (Compute) Backup & Recovery Archiving & Compliance Cloud Based Disaster Recovery ITAR FIPS 140-2 MPAA ISO 27001 SOC 1,2,3 ISAE 3402 PCI DSS EUDPFISMA Moderate Making the Cloud Viable Natively built on cloud technologies 99.99999% data durability Patented scale-out deduplication 50X bandwidth and storage reduction Single data store, multiple workloads 100% elastic, proven scalability Advanced cloud security & privacy 12 global regions, zero vendor data access G-Cloud Security&PrivacyFramework
  11. 11. 12 Managing Enterprise Server Workloads Database File Servers Virtual Machines Databases Preserve Protect Discover
  12. 12. 13 Phoenix Technology Advantage Patented Global Deduplication Source based, Up to 80% storage and bandwidth savings, fast backups Automatic 3-way Replication 99.99999% data durability Auto Archive Automatic tiering of warm and cold snapshots saves costs Radically Simple Backup, recovery, archive, DR, lifecycle management - All in one! Enterprise Scale, Global Cloud First Architecture, Infinitely Scalable Advanced Cloud Security Zero vendor access, End-to-end privacy
  13. 13. 14 Flexible, Non-Restrictive, Long Term Retention Flexible retention policies Fast RPO/RTO with optional local cache Cost optimized long term storage
  14. 14. 15 Disaster Recovery In the Cloud DR as a Service Radically low TCO RTO in minutes One-click failover Secure
  15. 15. Economics of ROBO Protection
  16. 16. © 2016 by The Enterprise Strategy Group, Inc. Business Initiatives Driving IT Spending in 2016 18% 19% 20% 20% 20% 22% 27% 32% 38% 43% Research and development Increased use of social media technology for marketing, customer outreach, brand awareness, market research, etc. Improved internal collaboration capabilities Business growth via mergers, acquisitions, or organic expansion Developing strategies to ensure we interact with our customers on their mobile devices Providing our employees with the mobile devices and applications they need to maximize productivity Ensuring regulatory compliance Improved data analytics for real-time business intelligence and customer insight Reducing costs Increasing cybersecurity Which of the following business initiatives do you believe will drive the most technology spending in your organization over the next 12 months? (Percent of respondents, N=633, five responses accepted) Source: ESG Research Report, 2016 IT Spending Intentions Survey, February 2016.
  17. 17. © 2016 by The Enterprise Strategy Group, Inc. 2016 Cost Containment Measures 10% 13% 18% 18% 20% 22% 23% 27% 30% 32% None of the above Cancel projects Reduce headcount Postpone projects Reduce number of vendors we work with Freeze hiring Increase IT outsourcing Renegotiate contracts Purchase new technologies with improved ROI Increase use of cloud computing services as alternative to in-house applications and/or infrastructure Which of the following measures – if any – is your organization taking to reduce or otherwise contain IT expenditures over the next 12 months? (Percent of respondents, N=633, multiple responses accepted) “Slow Down” “Do IT Smarter” Source: ESG Research Report, 2016 IT Spending Intentions Survey, February 2016.
  18. 18. © 2016 by The Enterprise Strategy Group, Inc. Cloud Infrastructure Use Cases 19% 25% 26% 26% 29% 29% 30% 30% 31% 36% 46% Additional resource to accommodate spikes in workload Application bursting (i.e., scaling internal applications by extending them to cloud-based compute resources) Use as temporary compute resources for time-limited projects Use for high performance and/or scientific computing applications that require a lot of CPU and/or storage resources Business intelligence/analytics Test and development Run internally/externally-facing Web servers (i.e., basic HTTP server) Primary storage for files Run internal production applications Disaster recovery Data backup and archive For which of the following purposes does/did your organization use cloud infrastructure services? (Percent of respondents, N=319, multiple responses accepted) Source: ESG Research Report, 2016 IT Spending Intentions Survey, February 2016.
  19. 19. © 2016 by The Enterprise Strategy Group, Inc. Cloud-based Data Protection Deployment Drivers 6% 8% 12% 13% 15% 16% 17% 21% 22% 26% 28% 28% 41% General mandate to start using cloud services more pervasively Will facilitate chargeback to internal business units Ability to offload regulatory compliance requirements to a service provider Better management/reporting capabilities Service(s) allows/will allow us to take advantage of advanced technology Predictable costs Will improve support for remote office/branch office locations Will improve service levels Will free up IT staff to support more strategic on-premises systems and/or applications Potential to eliminate or reduce on-premises backup hardware and software resources Better recovery capabilities Believe it will be more cost-effective than in-house solutions and processes Ability to store data remotely for disaster recovery Which of the following factors were–or are–the biggest drivers behind your organization’s consideration of cloud-based data protection services? (Percent of respondents, N=316, three responses accepted) Source: ESG Research Report, Data Protection Cloud Strategies, December 2016.
  20. 20. 21 Delivering the Cloud Advantage
  21. 21. 22 Pay Only for What You Use! • Realize the benefits of global deduplication and compression • Scale on demand • More data stored, more the savings Perfect Capacity Utilization!
  22. 22. 23 Industry’s Best TCO
  23. 23. © 2016 by The Enterprise Strategy Group, Inc. Factors Preventing Organization from Using Cloud-based Data Protection Services More Pervasively: Current Users vs. Non-Users 8% 10% 12% 12% 13% 13% 13% 13% 15% 16% 17% 17% 18% 19% 19% 20% 24% 35% 8% 7% 8% 8% 4% 18% 17% 13% 18% 31% 13% 16% 16% 23% 11% 20% 25% 46% Lack of service monitoring and measuring tools Lack of vendors providing an “enterprise-class” Good relationship with existing data protection vendor(s) Organizational complexity Interoperability issues Too much invested in current on-premises data protection infrastructure and staff Lack of approved or identified corporate cloud strategy Lack of appropriate security tools Performance concerns during backups Too expensive / not as cost-effective as presumed Lack of cloud skills/expertise/training across IT Data sovereignty/location concerns Network connectivity and costs Data availability/recovery concerns Concerned that IT staff would be giving up too much control to vendor/cloud providers Speed of recovery, particularly for large data sets Regulatory compliance/audit concerns Data security/privacy concerns Factors preventing organizations from using cloud-based data protection services more pervasively: current users vs. non-users. (Percent of respondents, multiple responses accepted) Non-users of cloud-based data protection services (N=158) Current cloud-based data protection users (N=212) Source: ESG Research Report, Data Protection Cloud Strategies, December 2016.
  24. 24. © 2016 by The Enterprise Strategy Group, Inc. Realized Benefits of Cloud-based Data Protection Services 1% 3% 27% 30% 31% 33% 34% 34% 36% 36% 37% 38% 40% 41% 42% 49% 1% 3% 5% 2% 4% 9% 3% 4% 6% 3% 8% 7% 8% 8% 13% 15% Don’t know We have not realized any benefits from cloud-based data protection services Streamlined application development, testing, and deployment process Reduced need for internal training for IT staff when new technology is deployed Re-purposed IT personnel to more strategic on-premises systems and/or applications Improved service and support compared to traditional software vendors Reduced or eliminated on-premises data protection software licensing costs Improved compliance Reduced or eliminated on-premises support contract costs Reduced power and cooling costs Reduced backup and restore windows Reduced complexity within our IT environment Reduced or eliminated on-premises data protection hardware infrastructure costs Reduced IT personnel costs Improved security Improved recoverability and reliability of backups What benefits – if any – has your organization realized as the result of using cloud-based data protection services? Which is the primary benefit? (Percent of respondents, N=212) Primary benefit realized from cloud- based data protection services All benefits realized from cloud-based data protection services Source: ESG Research Report, Data Protection Cloud Strategies, December 2016.
  25. 25. Technology
  26. 26. © 2016 by The Enterprise Strategy Group, Inc. Most Important Characteristics of a BaaS Solution 7% 7% 8% 9% 12% 13% 13% 14% 15% 16% 18% 26% 26% 29% 30% Role-based access or management for IT and workload/platform admins Licensing based on cloud storage consumed (per TB) Licensing based on number of applications or systems protected Licensing based on amount of production data (per TB) protected Global deduplication across protected devices Service terms Ability to have different RPOs and RTOs for different applications and workloads Protection of specific applications or workloads Frequency of backups (RPO) Ability to do on-premises backup/recovery prior to going to cloud service Flexibility in selecting a cloud-repository vendor or locale Ability to recover/failover in the cloud Security/encryption with key management Recovery options Speed of recovery (RTO) What are the most important characteristics or considerations of a BaaS solution? (Percent of respondents, N=280, three responses accepted) Source: ESG Research Report, Data Protection Cloud Strategies, December 2016.
  27. 27. © 2016 by The Enterprise Strategy Group, Inc. Frequency of Making Copies of Data for the Workloads Currently Protected by BaaS Service 17% 10% 19% 23% 12% 17% 1% Continuous or synchronous data protection Every 15 minutes Up to once per hour Every 2 to 4 hours Every 5 to 12 hours Daily or less Don’t know Generally speaking, please indicate the frequency with which your organization makes copies of the data for the applications and workloads protected by its cloud-based backup solution. (Percent of respondents, N=143) Extrapolated average = 2.0 hours by those doing ‘better-than-nightly’ Source: ESG Research Report, Data Protection Cloud Strategies, December 2016.
  28. 28. 29 Leveraging Modern Backup Technology Source-side Global Deduplication Storage efficiency leading to faster backup and recovery, bandwidth and storage savings Security and Compliance Consistent application of security across all data everywhere Cloud Native Architecture Scale out in the cloud, eliminate performance and resource bottlenecks
  29. 29. 30 Efficient Storage: Smallest Backup Data Footprint Variable Block Source Side Deduplication Transfer and store unique data 80%+ Storage, Bandwidth savings Avoid Full Backups Forever True ever incremental backups 50X+ storage savings Global Deduplication Scalable without bottlenecks Upto 100x Data Reduction
  30. 30. 31 Security and Compliance Everywhere Data Sovereignty Store data securely based on compliance requirements in any of 12 AWS regions, including AWS GovCloud (US) for Government regulated industries Manageability Flexible role based and site management for any organization structure Envelope Encryption Customer controlled encryption with zero vendor access to data and end-to-end security
  31. 31. 32 Improving Operational Efficiency Cloud Access Anywhere Access critical data from any site anywhere in the world Simplified Disaster Recovery Recover critical systems in cloud without costly DR hardware or sites One Data Set, Multiple Uses Unlock the value of data for multiple workflows, leveraging one golden data set
  32. 32. 33 Eliminating Management Complexity Centralized, Site Level Management Visibility of workloads anywhere, Smartly leverage IT expertise from HQ Instant Global Deployment 12 global regions, zero hardware required Policy Based Automation Fully automated flexible retention of data
  33. 33. 34 Simple and Modern, Set and Forget!
  34. 34. Summary: Remote/Branch Office Data Protection • Backup, recovery and DR are top concerns for ROBO environments • Cloud provides ideal platform for data protection for ROBO • Key drivers for cloud adoption: Ease of management, cost, efficiency • Goal is to manage data, not just store data! Cloud Native Centralized management Global Deduplication DR in the Cloud Pay as you go Secure and Compliant Industry’s best TCO
  35. 35. 36 Thank You! All-in-One Cloud Data Protection Ready to cut your backup costs by 60%? Try for free: