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Aen001 Tate 091707


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Aen001 Tate 091707

  1. 1. Choosing Your Own Adventure with the Platform Greg Tate, Howard A. Brown, Senior Transitions Narinder Singh, Appirio Admin III – Expanding into New Areas
  2. 2. Safe Harbor Statement <ul><li>“ Safe harbor” statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements including but not limited to statements concerning the potential market for our existing service offerings and future offerings. All of our forward looking statements involve risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions proves incorrect, our results could differ materially from the results expressed or implied by the forward-looking statements we make. </li></ul><ul><li>The risks and uncertainties referred to above include - but are not limited to - risks associated with possible fluctuations in our operating results and cash flows, rate of growth and anticipated revenue run rate, errors, interruptions or delays in our service or our Web hosting, our new business model, our history of operating losses, the possibility that we will not remain profitable, breach of our security measures, the emerging market in which we operate, our relatively limited operating history, our ability to hire, retain and motivate our employees and manage our growth, competition, our ability to continue to release and gain customer acceptance of new and improved versions of our service, customer and partner acceptance of the AppExchange, successful customer deployment and utilization of our services, unanticipated changes in our effective tax rate, fluctuations in the number of shares outstanding, the price of such shares, foreign currency exchange rates and interest rates. </li></ul><ul><li>Further information on these and other factors that could affect our financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of the Investor Information section of our website at /investor ., inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law. </li></ul>
  3. 3. What You’ll Hear About Today The Latest News Compelling Customer Examples How You Can Choose Your Own Platform Adventure Senior Transitions
  4. 4. Salesforce Solution Overview SaaS Applications Delivered on a Platform that Enables IT Success 1 2 World’s first multi-tenant platform as a service (PaaS) World’s most trusted software as a service applications
  5. 5. Why are IT departments using PaaS for Application Development? Innovation Infrastructure Services Network Storage Operating System Database App Server Web Server Data Center Disaster Recovery Application Services Security Sharing Integration Customization Web Services API Multi-Language Multi-Currency Workflow Analytics Multi-Device Messaging Search Operations Services Authentication Availability Monitoring Patch Mgmt Upgrades Backup NOC IT
  6. 6. On-Demand Needed a Platform Introducing Platform-as-a-Service (PaaS) Deep Customization Enterprise Integration <ul><li>Every Scenario Proven </li></ul><ul><li>Web Services Integration </li></ul><ul><li>Service-Oriented Architecture </li></ul><ul><li>100% SOA </li></ul><ul><li>No Broken Links </li></ul><ul><li>Deep Development Platform </li></ul><ul><li>Rich Customization </li></ul><ul><li>Global Management </li></ul><ul><li>Logic can run on servers </li></ul><ul><li>Programmable Workflow </li></ul>A Massive Evolution to Meet Enterprise IT Standards Multi-Tenant Administration <ul><li>Automatic upgrades </li></ul><ul><li>All customizations and integrations upgrade seamlessly </li></ul><ul><li>Single global instance </li></ul><ul><li>Instant global deployment </li></ul><ul><li>Predictable costs </li></ul><ul><li>Common Tools </li></ul>Trusted, Secure Infrastructure <ul><li>High Availability and Performance </li></ul><ul><li>Full Backup and Disaster Recovery </li></ul><ul><li>High Security </li></ul><ul><li>Transparency </li></ul><ul><li>Customer Tested and tracked </li></ul><ul><li>Proven scale </li></ul>
  7. 7. Complete On-Demand Development Stack Create Any Database Create Any User Interface Create Any Business Logic Run On Our Infrastructure
  8. 8. Howard A. Brown Founder and CEO [email_address]
  9. 9. Senior Transitions – Bridging the Gap for Seniors <ul><ul><li>Senior Living Communities </li></ul></ul><ul><ul><li>Seniors in Need </li></ul></ul><ul><ul><li>Over 100,000 Visitors / Mo. </li></ul></ul><ul><ul><li>Help Navigate the Myriad of Options & Guilt of Even Searching </li></ul></ul><ul><ul><li>Connects Seniors With Senior Living Communities </li></ul></ul>
  10. 10. Senior Transitions – Circa Fall 2006 <ul><ul><li>Contracts with 1800 Facilities </li></ul></ul><ul><ul><li>Online marketing </li></ul></ul><ul><ul><li>Pre screen people (payment, type of services needed, etc.) </li></ul></ul><ul><li>Systems / Process </li></ul><ul><ul><li>ACT Database for Contacts </li></ul></ul><ul><ul><li>Microsoft Maps </li></ul></ul><ul><ul><li>Facilities Web Sites </li></ul></ul><ul><ul><li>Email/Fax Word Docs </li></ul></ul><ul><ul><li>No visibility into reporting, productivity, or trends, etc.. No Closed Loop Sales and Placement </li></ul></ul>
  11. 11. AppExchange... An Introduction to the Platform
  12. 12. Demonstration
  13. 13. Senior Transitions – September 2007 <ul><li>Visibility = Strategy </li></ul><ul><li>Better understanding of: </li></ul><ul><ul><li>Market Segments </li></ul></ul><ul><ul><li>Our Own Operations </li></ul></ul><ul><ul><li>Client Operations </li></ul></ul><ul><li>Better Results </li></ul><ul><li>Improved Productivity by 100% ! </li></ul><ul><li>Better service to seniors and community partners </li></ul>
  14. 14. Narinder Singh Founder, CMO [email_address]
  15. 15. Choosing Your Own Adventure with the Platform <ul><ul><li>Your Company </li></ul></ul><ul><ul><li>Platform Success </li></ul></ul>
  16. 16. First Step to the Future  Understanding Today <ul><li>Company Size? </li></ul><ul><li>Growth Rate? </li></ul><ul><li>Industry Dynamics? </li></ul><ul><li>E.g. </li></ul><ul><li>New Products? </li></ul><ul><li>Same Customer $? </li></ul><ul><li>New Segments? </li></ul><ul><li>Sarbox </li></ul><ul><li>360 Customer View </li></ul><ul><li>Corporate Metrics Cascade </li></ul>
  17. 17. Steps to Success – Creating a Plan Planning is Important for Long term Success.. But It Starts with Action
  18. 18. Simplifying the Journey… The Top 5
  19. 19. Simplifying the Journey… The Top 5 We Deployed Our Initial Salesforce Project in Less Than a Month -Jim Thompson Director CRC Health
  20. 20. Simplifying the Journey… The Top 5 We Used AppExchange to take months off of our rollout of Quoting - Adam Bataran Director, Sales Ops Ecora
  21. 21. Simplifying the Journey… The Top 5 We Had Dozens of Spreadsheets Because We Knew We Weren’t an ‘IT Priority’ -Anonymous End User
  22. 22. Simplifying the Journey… The Top 5 Metrics On Productivity and our Closed Loop with the Facilities Drove the Project -Bradley Harris, President Senior Transitions
  23. 23. Simplifying the Journey… The Top 5 A successful Salesforce project is fully dependent on the close collaboration between the Business team and the IT team - Mary Gafner IT Project Manager, QUALCOMM
  24. 24. Simplifying the Journey… The Top 5
  25. 25. Session Feedback Let us know how we’re doing! <ul><li>Please score the session from 5 to 1 (5=excellent,1=needs improvement) in the following categories: </li></ul><ul><ul><li>Overall rating of the session </li></ul></ul><ul><ul><li>Quality of content </li></ul></ul><ul><ul><li>Strength of presentation delivery </li></ul></ul><ul><ul><li>Relevance of the session to your organization </li></ul></ul>We strive to improve, t hank you for filling out our survey. <ul><li>Additionally, please score each individual speaker on: </li></ul><ul><ul><li>Overall delivery of session </li></ul></ul>
  26. 26. Thank You – Q&A Greg Tate, Howard A. Brown, Founder & CEO Narinder Singh, Founder & CMO