Ppt Ch01


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Ppt Ch01

  1. 1. <ul><li>Chapter 1: </li></ul><ul><li>Developing Self-Awareness </li></ul>Developing Management Skills 1-
  2. 2. <ul><li>Understand your sensitivity line </li></ul><ul><li>Clarify personal values and moral maturity level </li></ul><ul><li>Apply your personal learning style </li></ul><ul><li>Discover your orientation toward change </li></ul><ul><li>Identify your interpersonal style </li></ul>Learning Objectives 1-
  3. 3. Keys to Self- Awareness <ul><li>“ Know Thyself” </li></ul><ul><li>Carved on the Oracle at Delphi </li></ul><ul><li>“ He that would govern others must first master himself” </li></ul><ul><li>Messinger </li></ul>1-
  4. 4. Hierarchy of Personal Life-Management Skills 1-
  5. 5. The Enigma of Self-Awareness <ul><li>Seeking self knowledge is a prerequisite for personal growth. </li></ul><ul><li>However, we avoid seeking information about ourselves because it may make us feel inferior. </li></ul>1-
  6. 6. The Sensitivity Line <ul><li>The point at which individuals become defensive when encountering information about themselves that is inconsistent with their self-concept. </li></ul>1-
  7. 7. Crossing the Sensitivity Line <ul><ul><li>When information is verifiable, predictable and controllable. </li></ul></ul><ul><ul><li>When we self-disclose so others can provide insights into your behavior. </li></ul></ul>1-
  8. 8. Appreciating Individual Differences <ul><li>Differences </li></ul><ul><li>We observe differences </li></ul><ul><li>Eliminates social barriers </li></ul><ul><li>Distinctions </li></ul><ul><li>We create distinctions </li></ul><ul><li>Create social barriers </li></ul>1-
  9. 9. Five Areas of Self Awareness 1-
  10. 10. Emotional Intelligence <ul><li>Difficult to measure and define. </li></ul><ul><li>Considered to be an important measure of managerial success. </li></ul>1-
  11. 11. Components of Emotional Intelligence <ul><li>The ability to diagnose and recognize your own emotions. </li></ul><ul><li>The ability to control your own emotions. </li></ul><ul><li>The ability to recognize and diagnose the emotions of others. </li></ul><ul><li>The ability to respond appropriately to emotional cues. </li></ul>1-
  12. 12. Values <ul><li>Foundation for attitudes and personal preferences </li></ul><ul><li>Basis for important life decisions </li></ul><ul><li>Help to define morality and ethics </li></ul>1-
  13. 13. Trompenaars Cultural Value Dimensions <ul><li>Universalism vs. Particularism </li></ul><ul><li>Individualism vs. Collectivism </li></ul><ul><li>Affective vs. Neutral </li></ul><ul><li>Specific vs. Diffuse </li></ul><ul><li>Achievement vs. Ascription </li></ul><ul><li>Past and Present vs. Future </li></ul><ul><li>Internal vs. External </li></ul>1-
  14. 14. Personal Values <ul><li>Instrumental Values : desirable standards of conduct for attaining an end </li></ul><ul><li>Terminal Values : desirable ends or goals for the individual </li></ul>1-
  15. 15. Values that Managers Desire <ul><li>Sense of Accomplishment </li></ul><ul><li>Self-Respect </li></ul><ul><li>A Comfortable Life </li></ul><ul><li>Independence </li></ul>1-
  16. 16. Kohlberg’s Stages of Moral Development <ul><li>Preconventional </li></ul><ul><li>(Self Centered) </li></ul><ul><li>Conventional (Conformity) </li></ul><ul><li>Postconventional (Principled) </li></ul>1-
  17. 17. Recent Examples of Unethical Decision Making <ul><li>Enron </li></ul><ul><li>Martha Stewart </li></ul><ul><li>Ford Motor Company </li></ul><ul><li>Firestone </li></ul>1-
  18. 18. Ethical Decision Making And Values <ul><li>Most managers feel they are under pressure to compromise standards to meet company goals* </li></ul><ul><li>Conflict between maximizing economic and social performance </li></ul><ul><li>* Study by American Management Association. </li></ul>1-
  19. 19. Standards for Making Ethical Decision <ul><li>Front Page Test </li></ul><ul><li>Golden Rule Test </li></ul><ul><li>Dignity and Liberty Test </li></ul><ul><li>Equal Treatment Test </li></ul><ul><li>Personal Gain Test </li></ul><ul><li>Congruence Test </li></ul><ul><li>Procedural Justice Test </li></ul><ul><li>Cost-Benefit Test </li></ul><ul><li>Good Night’s Sleep Test </li></ul>1-
  20. 20. Learning Styles <ul><li>An individual’s inclination to perceive, interpret and respond to information in a certain way </li></ul>1-
  21. 21. Kolb’s Model of Learning Styles 1-
  22. 22. Scoring Plot for the LSI 1-
  23. 23. The Learning Cycle <ul><li>Developed from Kolb’s four dimensions </li></ul><ul><li>When the four-step process is followed, learning is improved </li></ul>1-
  24. 24. The Learning Cycle Model 1-
  25. 25. Attitudes Toward Change <ul><li>Graduates of management schools today will face an environment unlike any person has ever experienced before </li></ul>1-
  26. 26. Change Orientation <ul><li>Tolerance of Ambiguity : The extent to which individuals have difficulty coping with unclear situations. </li></ul>1-
  27. 27. Change Orientation (cont’d) <ul><li>Locus of Control : The attitude people develop regarding the extent to which they control their own destines. </li></ul>1-
  28. 28. Locus of Control <ul><li>Internal Locus of Control : </li></ul><ul><li>‘I was the cause of the success or failure for the change.’ </li></ul><ul><li>External Locus of Control : ‘Something else caused the success or failure.’ </li></ul>1-
  29. 29. Internal Locus of Control <ul><li>Associated with successful management in North America </li></ul><ul><li>Are less alienated from work environment </li></ul><ul><li>More satisfied at work </li></ul><ul><li>Experience less stress </li></ul><ul><li>More position mobility </li></ul>1-
  30. 30. External Locus of Control <ul><li>Most commonly found in managers from Eastern cultures </li></ul><ul><li>Tend to use coercive power more than internal leaders </li></ul><ul><li>Perform poorly in stressful situations </li></ul>1-
  31. 31. Core Self-Evaluation <ul><li>Personality : The relatively enduring traits that makes an individual unique. </li></ul>1-
  32. 32. Determinants of Personality <ul><li>Some of our personality may be attributed to biology and genetics </li></ul><ul><li>However, people can make changes to their personality if they are determined </li></ul>1-
  33. 33. Personality Traits <ul><li>The Big Five Dimensions of Personality </li></ul><ul><li>Extraversion </li></ul><ul><li>Agreeableness </li></ul><ul><li>Conscientiousness </li></ul><ul><li>Neuroticism </li></ul><ul><li>Openness </li></ul>1-
  34. 34. Core Self-Evaluations <ul><li>Core evaluations subconsciously influence people’s appraisal of themselves, the world, and others. </li></ul>1-
  35. 35. Core Self-Evaluation <ul><li>Four Components </li></ul><ul><li>Self-Esteem </li></ul><ul><li>Generalized Self-Efficacy </li></ul><ul><li>Neuroticism </li></ul><ul><li>Locus of Control </li></ul>1-
  36. 36. The Effects of Core Self-Evaluations 1-