SlideShare a Scribd company logo
1 of 17
Download to read offline
Business Writing Techniques
Dr. Manishankar Chakraborty
Business Studies Department
Ibra College of Technology
05/20/13 Dr. Manishankar Chakraborty 2
Contents
• Introduction
• Differences in Business Writing
• Sample
• Factors
• Activity-1
• Tips
• Activity 3 and Activity 4
• References
05/20/13 Dr. Manishankar Chakraborty 3
Introduction
• Formal writing
• For official purpose
• Follows a pattern
• Challenges posed by internet
• Presentable to all officials
• Conducive to working environs
How is Business Writing
Different?
• Objective
• Audience- Different stakeholders, different approach
• Pattern
• Mode-Soft, Hard, Both
• Output to be achieved
• Any other?
05/20/13 Dr. Manishankar Chakraborty 4
The Ten Commandments
05/20/13 Dr. Manishankar Chakraborty 5
05/20/13 Dr. Manishankar Chakraborty 6
Sample this and Comment
• Hey Ali,
• What’s up dude? I was thinking about discussing our next project with you, but
gosh, I found that you are still working on the old consignment to be delivered
to our client from the UAE! Can we sit together and put our heads together to
see the fruition of the existing work as it would affect our individual
performance not to forget the impact, it would have on the team and
organization as a whole.
• Awaiting your positive response,
• Lovingly,
• Abdullah
• Bcc- Team Lead
05/20/13 Dr. Manishankar Chakraborty 7
Factors to be considered in
Business Writing
• The objective
• The clarity
• Hierarchy of the sender
• Hierarchy of the receiver
• Relationship
• Initiator of the Communication
• Responder of the Communication
05/20/13 Dr. Manishankar Chakraborty 8
Factors to be considered in
Business Writing
• The starting
• The body
• The closing
• Importance
• Acknowledgement and its
importance
• Punctuation
• Format-Standard/Customized
05/20/13 Dr. Manishankar Chakraborty 9
Factors to be considered in
Business Writing
• Mode-Hard, Soft or Both
• Language
• Simplicity
• The Communication Loop
Soft Vs. Hard form
Parameters Hard form Soft Form
Initiation Mostly Formal Generally Informal
Format Prescribed format
followed from top to
bottom
Often chopped according
to the whims and fancies
of the communicators
Language Mostly text-book style New generation words,
spellings
Length Generally lengthy Mostly Crisp and Short
05/20/13 Dr. Manishankar Chakraborty 10
05/20/13 Dr. Manishankar Chakraborty 11
Activity-1
• Imagine no standard format is
available and you are willing to
communicate with our college dean in
order to travel owing to some
emergency back home.
• Write an application for the same.
05/20/13 Dr. Manishankar Chakraborty 12
Tips for business writing
• Starting by using short declarative sentence
• Substituting long words with small ones (use
Vs utilize)
• Self-editing a must
• Removing unwanted words or phrases
• Refraining from using foreign
words/phrases/idioms/jargons
• Emailed communication should be crisp with
the objective written clearly
• Using plain English
• Being specific rather than beating around the
bush
05/20/13 Dr. Manishankar Chakraborty 13
Tips for business writing
• Curbing enthusiasm-Overusing exclamation!
• Choosing professional sign offs like ‘Regards’
• Using active verbs rather than passive ones, E.g.
‘Robin called the meeting’ and not ‘The meeting was
called by Robin’
• Using straight forward sentence structure- ‘Subject-
Verb-Object’ for better understanding
• Choosing pronouns wisely and not hesitating to use
‘me’, rather than ‘Franklin and myself’
• Common grammatical mistakes should be avoided-
• ‘Subject-Verb agreement’ as ‘number of subjects
decides the number of verb’
05/20/13 Dr. Manishankar Chakraborty 14
Tips for business writing
• Singular verb form after ‘Nobody, someone, everybody’
• Knowing when to use ‘that’ and ‘which’-That
introduces ‘essential information’ and which
introduces ‘extra information’
• E.g.  "Computers are the only products that we sell”
• E.g.  "I'm interested in speaking with you about our
new product, which has the potential to increase
sales."
• Avoiding using ‘metaphors’ ‘smile’ or ‘other figure of
speech’ in emails
• Avoiding bookish language
05/20/13 Dr. Manishankar Chakraborty 15
Activity 3,4 and 5
• Kindly go through the business writing
related sheets given to you as separate
attachments and identify the shortcomings
present therein.
05/20/13 Dr. Manishankar Chakraborty 16
References
• Helen Coster, Ten Tips for Better Business Writing, accessed on 18th
May 2013, business portal,
http://www.forbes.com/2010/05/03/better-business-writing-leadership-careers-tips.html
• Ten Commandments, Accessed on 19th
May 2013, Google Image,
http://www.google.com.om/search?
q=images+of+business+writing&hl=en&tbm=isch&tbo=u&source=univ&sa=X&ei=58eZUb6HGtD
MrQfoy4HQCQ&ved=0CDcQsAQ&biw=1920&bih=976#imgrc=zElJIv9CB9zyM%3A
%3BhQRkuoWZL9ZK8M%3Bhttp%253A%252F%252Fwritingtraining.files.wordpress.com
%252F2013%252F02%252Fmagneto-ten-commandments-of-business-writing.jpg%3Bhttp
%253A%252F%252Fwritingtraining.wordpress.com
%252F2013%252F02%252F08%252Finfographic-10-commandments-of-business-writing%252F
%3B1240%3B1753
05/20/13 Dr. Manishankar Chakraborty 17
Finally…..
• Writing is a way to express ones mind, so
one needs to be careful while jotting down
the thought, both in the personal and
professional life!
• Happy Writing!!!
• Floor open for discusssion.

More Related Content

What's hot

ESL - Job Interview
ESL - Job InterviewESL - Job Interview
ESL - Job Intervieweramosi
 
Paper Champs
Paper ChampsPaper Champs
Paper ChampsLuke_33
 
Jobs- ESL- vocabulary and tips for interviews.
Jobs- ESL- vocabulary and tips for interviews.Jobs- ESL- vocabulary and tips for interviews.
Jobs- ESL- vocabulary and tips for interviews.Andy Sanchez Betancourt
 
Job interview questions
Job interview questionsJob interview questions
Job interview questionsYagizi
 
Esl conversation questions job interview (i-tesl-j)
Esl conversation questions   job interview (i-tesl-j)Esl conversation questions   job interview (i-tesl-j)
Esl conversation questions job interview (i-tesl-j)liguria
 
Job interview questions
Job interview questionsJob interview questions
Job interview questionsalboss23
 
Making the right_impression
Making the right_impressionMaking the right_impression
Making the right_impressionRehman Siddiq
 
Resume & Cover Letter Tips: Getting Started
Resume & Cover Letter Tips: Getting StartedResume & Cover Letter Tips: Getting Started
Resume & Cover Letter Tips: Getting StartedKimberly White
 
Solving 20 Top Resume Challenges Webinar Presentation
Solving 20 Top Resume Challenges   Webinar PresentationSolving 20 Top Resume Challenges   Webinar Presentation
Solving 20 Top Resume Challenges Webinar PresentationAnne Marie Segal
 
Job interview questions
Job interview questionsJob interview questions
Job interview questionstoyascruz
 
Marie O'Neill Tips for Getting Ahead in Interviews in the Information and Lib...
Marie O'Neill Tips for Getting Ahead in Interviews in the Information and Lib...Marie O'Neill Tips for Getting Ahead in Interviews in the Information and Lib...
Marie O'Neill Tips for Getting Ahead in Interviews in the Information and Lib...LAICDG
 
How to Ace your Internship Interview
How to Ace your Internship InterviewHow to Ace your Internship Interview
How to Ace your Internship InterviewStartup China
 

What's hot (15)

ESL - Job Interview
ESL - Job InterviewESL - Job Interview
ESL - Job Interview
 
Paper Champs
Paper ChampsPaper Champs
Paper Champs
 
Jobs- ESL- vocabulary and tips for interviews.
Jobs- ESL- vocabulary and tips for interviews.Jobs- ESL- vocabulary and tips for interviews.
Jobs- ESL- vocabulary and tips for interviews.
 
Job interview questions
Job interview questionsJob interview questions
Job interview questions
 
Esl conversation questions job interview (i-tesl-j)
Esl conversation questions   job interview (i-tesl-j)Esl conversation questions   job interview (i-tesl-j)
Esl conversation questions job interview (i-tesl-j)
 
Job interview questions
Job interview questionsJob interview questions
Job interview questions
 
Making the right_impression
Making the right_impressionMaking the right_impression
Making the right_impression
 
Garret t8 - Interviews
Garret t8 - InterviewsGarret t8 - Interviews
Garret t8 - Interviews
 
Resume & Cover Letter Tips: Getting Started
Resume & Cover Letter Tips: Getting StartedResume & Cover Letter Tips: Getting Started
Resume & Cover Letter Tips: Getting Started
 
Solving 20 Top Resume Challenges Webinar Presentation
Solving 20 Top Resume Challenges   Webinar PresentationSolving 20 Top Resume Challenges   Webinar Presentation
Solving 20 Top Resume Challenges Webinar Presentation
 
Job interview questions
Job interview questionsJob interview questions
Job interview questions
 
Marie O'Neill Tips for Getting Ahead in Interviews in the Information and Lib...
Marie O'Neill Tips for Getting Ahead in Interviews in the Information and Lib...Marie O'Neill Tips for Getting Ahead in Interviews in the Information and Lib...
Marie O'Neill Tips for Getting Ahead in Interviews in the Information and Lib...
 
Interview Skills That Get You Hired!
Interview Skills That Get You Hired!Interview Skills That Get You Hired!
Interview Skills That Get You Hired!
 
How to Ace your Internship Interview
How to Ace your Internship InterviewHow to Ace your Internship Interview
How to Ace your Internship Interview
 
Facing an interview
Facing an interviewFacing an interview
Facing an interview
 

Similar to Business writing by dr manishankar chakraborty

New microsoft power point presentation
New microsoft power point presentationNew microsoft power point presentation
New microsoft power point presentationBenant Noor SIngh
 
Marketing yourself , presented by dr. shadia yousef banjar.pptx
Marketing yourself , presented by dr. shadia yousef banjar.pptxMarketing yourself , presented by dr. shadia yousef banjar.pptx
Marketing yourself , presented by dr. shadia yousef banjar.pptxDr. Shadia Banjar
 
Going Live April 2015
Going Live April 2015Going Live April 2015
Going Live April 2015Andrew Green
 
How to Write a Successful Resume by Muhammad Zubair
How to Write a Successful Resume by Muhammad ZubairHow to Write a Successful Resume by Muhammad Zubair
How to Write a Successful Resume by Muhammad ZubairMuhammad Zubair Haroon
 
Marketing yourself , presented by dr. shadia yousef banjar.pptx
Marketing yourself , presented by dr. shadia yousef banjar.pptxMarketing yourself , presented by dr. shadia yousef banjar.pptx
Marketing yourself , presented by dr. shadia yousef banjar.pptxDr. Shadia Banjar
 
Unlock the potentials
Unlock the potentialsUnlock the potentials
Unlock the potentialsEMRANUL HAQUE
 
How to write a cv that really works, part ii , presented by dr. shadia yousef...
How to write a cv that really works, part ii , presented by dr. shadia yousef...How to write a cv that really works, part ii , presented by dr. shadia yousef...
How to write a cv that really works, part ii , presented by dr. shadia yousef...Dr. Shadia Banjar
 
Tips for College Grads, Resume Writing-Turn College Skills into Job Skills
Tips for College Grads, Resume Writing-Turn College Skills into Job Skills Tips for College Grads, Resume Writing-Turn College Skills into Job Skills
Tips for College Grads, Resume Writing-Turn College Skills into Job Skills Laura Kasper, CEO Monarch Staffing
 
dyw49-1516-unit-3-cchs (2).ppt
dyw49-1516-unit-3-cchs (2).pptdyw49-1516-unit-3-cchs (2).ppt
dyw49-1516-unit-3-cchs (2).pptShree Shree
 
Tips for Writing a Winning CV
Tips for Writing a Winning CVTips for Writing a Winning CV
Tips for Writing a Winning CVWellingtone
 
How to write a cv that really works, part ii , presented by dr. shadia yousef...
How to write a cv that really works, part ii , presented by dr. shadia yousef...How to write a cv that really works, part ii , presented by dr. shadia yousef...
How to write a cv that really works, part ii , presented by dr. shadia yousef...Dr. Shadia Banjar
 
CO 225-53 9-4-18 Agenda.pptx
CO 225-53 9-4-18 Agenda.pptxCO 225-53 9-4-18 Agenda.pptx
CO 225-53 9-4-18 Agenda.pptxMattMarino13
 
Best practices in business
Best practices in businessBest practices in business
Best practices in businessadelliott
 
Best practices in business
Best practices in businessBest practices in business
Best practices in businessadelliott
 
Tips to applying to, interviewing for and landing jobs. By Ryan Ford.
Tips to applying to, interviewing for and landing jobs. By Ryan Ford.Tips to applying to, interviewing for and landing jobs. By Ryan Ford.
Tips to applying to, interviewing for and landing jobs. By Ryan Ford.Hoodzpah, Inc.
 

Similar to Business writing by dr manishankar chakraborty (20)

New microsoft power point presentation
New microsoft power point presentationNew microsoft power point presentation
New microsoft power point presentation
 
Marketing yourself , presented by dr. shadia yousef banjar.pptx
Marketing yourself , presented by dr. shadia yousef banjar.pptxMarketing yourself , presented by dr. shadia yousef banjar.pptx
Marketing yourself , presented by dr. shadia yousef banjar.pptx
 
Going Live April 2015
Going Live April 2015Going Live April 2015
Going Live April 2015
 
How to Write a Successful Resume by Muhammad Zubair
How to Write a Successful Resume by Muhammad ZubairHow to Write a Successful Resume by Muhammad Zubair
How to Write a Successful Resume by Muhammad Zubair
 
Marketing yourself , presented by dr. shadia yousef banjar.pptx
Marketing yourself , presented by dr. shadia yousef banjar.pptxMarketing yourself , presented by dr. shadia yousef banjar.pptx
Marketing yourself , presented by dr. shadia yousef banjar.pptx
 
Unlock the potentials
Unlock the potentialsUnlock the potentials
Unlock the potentials
 
How to write a cv that really works, part ii , presented by dr. shadia yousef...
How to write a cv that really works, part ii , presented by dr. shadia yousef...How to write a cv that really works, part ii , presented by dr. shadia yousef...
How to write a cv that really works, part ii , presented by dr. shadia yousef...
 
Tips for College Grads, Resume Writing-Turn College Skills into Job Skills
Tips for College Grads, Resume Writing-Turn College Skills into Job Skills Tips for College Grads, Resume Writing-Turn College Skills into Job Skills
Tips for College Grads, Resume Writing-Turn College Skills into Job Skills
 
Planning research
Planning researchPlanning research
Planning research
 
dyw49-1516-unit-3-cchs (2).ppt
dyw49-1516-unit-3-cchs (2).pptdyw49-1516-unit-3-cchs (2).ppt
dyw49-1516-unit-3-cchs (2).ppt
 
Tips for Writing a Winning CV
Tips for Writing a Winning CVTips for Writing a Winning CV
Tips for Writing a Winning CV
 
How to write a cv that really works, part ii , presented by dr. shadia yousef...
How to write a cv that really works, part ii , presented by dr. shadia yousef...How to write a cv that really works, part ii , presented by dr. shadia yousef...
How to write a cv that really works, part ii , presented by dr. shadia yousef...
 
Interview skill
Interview skillInterview skill
Interview skill
 
CO 225-53 9-4-18 Agenda.pptx
CO 225-53 9-4-18 Agenda.pptxCO 225-53 9-4-18 Agenda.pptx
CO 225-53 9-4-18 Agenda.pptx
 
Best practices in business
Best practices in businessBest practices in business
Best practices in business
 
Best practices in business
Best practices in businessBest practices in business
Best practices in business
 
Interview
Interview Interview
Interview
 
Tips to applying to, interviewing for and landing jobs. By Ryan Ford.
Tips to applying to, interviewing for and landing jobs. By Ryan Ford.Tips to applying to, interviewing for and landing jobs. By Ryan Ford.
Tips to applying to, interviewing for and landing jobs. By Ryan Ford.
 
Conducting a winning job campaign
Conducting a winning job campaignConducting a winning job campaign
Conducting a winning job campaign
 
Facing an interview
Facing an interviewFacing an interview
Facing an interview
 

More from Dr.Manishankar Chakraborty (20)

4
44
4
 
3
33
3
 
2
22
2
 
1
11
1
 
Soft skills for the doctors by dr manishankar chakraborty
Soft skills for the doctors by dr manishankar chakrabortySoft skills for the doctors by dr manishankar chakraborty
Soft skills for the doctors by dr manishankar chakraborty
 
Soft skills for the doctors by dr manishankar chakraborty
Soft skills for the doctors by dr manishankar chakrabortySoft skills for the doctors by dr manishankar chakraborty
Soft skills for the doctors by dr manishankar chakraborty
 
Redundancy
RedundancyRedundancy
Redundancy
 
How to develop leadership qualities in a teacher by dr manishankar chakraborty
How to develop leadership qualities in a teacher by dr manishankar chakrabortyHow to develop leadership qualities in a teacher by dr manishankar chakraborty
How to develop leadership qualities in a teacher by dr manishankar chakraborty
 
16. entr lesson 11
16. entr   lesson 1116. entr   lesson 11
16. entr lesson 11
 
15. entr lesson 10
15. entr   lesson 1015. entr   lesson 10
15. entr lesson 10
 
14. entr lesson 9
14. entr   lesson 914. entr   lesson 9
14. entr lesson 9
 
13. entr lesson 8
13. entr   lesson 813. entr   lesson 8
13. entr lesson 8
 
12. entr lesson 7
12. entr   lesson 712. entr   lesson 7
12. entr lesson 7
 
11. entr lesson 6
11. entr   lesson 611. entr   lesson 6
11. entr lesson 6
 
10. entr lesson 5
10. entr   lesson 510. entr   lesson 5
10. entr lesson 5
 
9. entr lesson 4
9. entr   lesson 49. entr   lesson 4
9. entr lesson 4
 
8. entr lesson 3
8. entr   lesson 38. entr   lesson 3
8. entr lesson 3
 
7. entr lesson 2
7. entr   lesson 27. entr   lesson 2
7. entr lesson 2
 
6. entr lesson 12
6. entr   lesson 126. entr   lesson 12
6. entr lesson 12
 
4. entr lesson 15
4. entr   lesson 154. entr   lesson 15
4. entr lesson 15
 

Recently uploaded

The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003believeminhh
 
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGUNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGlokeshwarmaha
 
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...Brian Solis
 
Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Lviv Startup Club
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...IMARC Group
 
Scrum Events & How to run them effectively
Scrum Events & How to run them effectivelyScrum Events & How to run them effectively
Scrum Events & How to run them effectivelyMarianna Nakou
 
Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..dlewis191
 
A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.mcshagufta46
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Onlinelng ths
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)tazeenaila12
 
Lecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toLecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toumarfarooquejamali32
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfHajeJanKamps
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access
 
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...ISONIKELtd
 
Introduction to The overview of GAAP LO 1-5.pptx
Introduction to The overview of GAAP LO 1-5.pptxIntroduction to The overview of GAAP LO 1-5.pptx
Introduction to The overview of GAAP LO 1-5.pptxJemalSeid25
 
Amazon ppt.pptx Amazon about the company
Amazon ppt.pptx Amazon about the companyAmazon ppt.pptx Amazon about the company
Amazon ppt.pptx Amazon about the companyfashionfound007
 
Developing Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursDeveloping Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursKaiNexus
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato pptElizangelaSoaresdaCo
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access
 

Recently uploaded (20)

The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
 
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGUNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
 
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
 
Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
 
Scrum Events & How to run them effectively
Scrum Events & How to run them effectivelyScrum Events & How to run them effectively
Scrum Events & How to run them effectively
 
Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..
 
A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Online
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
 
Lecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toLecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb to
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdf
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024
 
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
 
Introduction to The overview of GAAP LO 1-5.pptx
Introduction to The overview of GAAP LO 1-5.pptxIntroduction to The overview of GAAP LO 1-5.pptx
Introduction to The overview of GAAP LO 1-5.pptx
 
Amazon ppt.pptx Amazon about the company
Amazon ppt.pptx Amazon about the companyAmazon ppt.pptx Amazon about the company
Amazon ppt.pptx Amazon about the company
 
Developing Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursDeveloping Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, Ours
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato ppt
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024
 

Business writing by dr manishankar chakraborty

  • 1. Business Writing Techniques Dr. Manishankar Chakraborty Business Studies Department Ibra College of Technology
  • 2. 05/20/13 Dr. Manishankar Chakraborty 2 Contents • Introduction • Differences in Business Writing • Sample • Factors • Activity-1 • Tips • Activity 3 and Activity 4 • References
  • 3. 05/20/13 Dr. Manishankar Chakraborty 3 Introduction • Formal writing • For official purpose • Follows a pattern • Challenges posed by internet • Presentable to all officials • Conducive to working environs
  • 4. How is Business Writing Different? • Objective • Audience- Different stakeholders, different approach • Pattern • Mode-Soft, Hard, Both • Output to be achieved • Any other? 05/20/13 Dr. Manishankar Chakraborty 4
  • 5. The Ten Commandments 05/20/13 Dr. Manishankar Chakraborty 5
  • 6. 05/20/13 Dr. Manishankar Chakraborty 6 Sample this and Comment • Hey Ali, • What’s up dude? I was thinking about discussing our next project with you, but gosh, I found that you are still working on the old consignment to be delivered to our client from the UAE! Can we sit together and put our heads together to see the fruition of the existing work as it would affect our individual performance not to forget the impact, it would have on the team and organization as a whole. • Awaiting your positive response, • Lovingly, • Abdullah • Bcc- Team Lead
  • 7. 05/20/13 Dr. Manishankar Chakraborty 7 Factors to be considered in Business Writing • The objective • The clarity • Hierarchy of the sender • Hierarchy of the receiver • Relationship • Initiator of the Communication • Responder of the Communication
  • 8. 05/20/13 Dr. Manishankar Chakraborty 8 Factors to be considered in Business Writing • The starting • The body • The closing • Importance • Acknowledgement and its importance • Punctuation • Format-Standard/Customized
  • 9. 05/20/13 Dr. Manishankar Chakraborty 9 Factors to be considered in Business Writing • Mode-Hard, Soft or Both • Language • Simplicity • The Communication Loop
  • 10. Soft Vs. Hard form Parameters Hard form Soft Form Initiation Mostly Formal Generally Informal Format Prescribed format followed from top to bottom Often chopped according to the whims and fancies of the communicators Language Mostly text-book style New generation words, spellings Length Generally lengthy Mostly Crisp and Short 05/20/13 Dr. Manishankar Chakraborty 10
  • 11. 05/20/13 Dr. Manishankar Chakraborty 11 Activity-1 • Imagine no standard format is available and you are willing to communicate with our college dean in order to travel owing to some emergency back home. • Write an application for the same.
  • 12. 05/20/13 Dr. Manishankar Chakraborty 12 Tips for business writing • Starting by using short declarative sentence • Substituting long words with small ones (use Vs utilize) • Self-editing a must • Removing unwanted words or phrases • Refraining from using foreign words/phrases/idioms/jargons • Emailed communication should be crisp with the objective written clearly • Using plain English • Being specific rather than beating around the bush
  • 13. 05/20/13 Dr. Manishankar Chakraborty 13 Tips for business writing • Curbing enthusiasm-Overusing exclamation! • Choosing professional sign offs like ‘Regards’ • Using active verbs rather than passive ones, E.g. ‘Robin called the meeting’ and not ‘The meeting was called by Robin’ • Using straight forward sentence structure- ‘Subject- Verb-Object’ for better understanding • Choosing pronouns wisely and not hesitating to use ‘me’, rather than ‘Franklin and myself’ • Common grammatical mistakes should be avoided- • ‘Subject-Verb agreement’ as ‘number of subjects decides the number of verb’
  • 14. 05/20/13 Dr. Manishankar Chakraborty 14 Tips for business writing • Singular verb form after ‘Nobody, someone, everybody’ • Knowing when to use ‘that’ and ‘which’-That introduces ‘essential information’ and which introduces ‘extra information’ • E.g.  "Computers are the only products that we sell” • E.g.  "I'm interested in speaking with you about our new product, which has the potential to increase sales." • Avoiding using ‘metaphors’ ‘smile’ or ‘other figure of speech’ in emails • Avoiding bookish language
  • 15. 05/20/13 Dr. Manishankar Chakraborty 15 Activity 3,4 and 5 • Kindly go through the business writing related sheets given to you as separate attachments and identify the shortcomings present therein.
  • 16. 05/20/13 Dr. Manishankar Chakraborty 16 References • Helen Coster, Ten Tips for Better Business Writing, accessed on 18th May 2013, business portal, http://www.forbes.com/2010/05/03/better-business-writing-leadership-careers-tips.html • Ten Commandments, Accessed on 19th May 2013, Google Image, http://www.google.com.om/search? q=images+of+business+writing&hl=en&tbm=isch&tbo=u&source=univ&sa=X&ei=58eZUb6HGtD MrQfoy4HQCQ&ved=0CDcQsAQ&biw=1920&bih=976#imgrc=zElJIv9CB9zyM%3A %3BhQRkuoWZL9ZK8M%3Bhttp%253A%252F%252Fwritingtraining.files.wordpress.com %252F2013%252F02%252Fmagneto-ten-commandments-of-business-writing.jpg%3Bhttp %253A%252F%252Fwritingtraining.wordpress.com %252F2013%252F02%252F08%252Finfographic-10-commandments-of-business-writing%252F %3B1240%3B1753
  • 17. 05/20/13 Dr. Manishankar Chakraborty 17 Finally….. • Writing is a way to express ones mind, so one needs to be careful while jotting down the thought, both in the personal and professional life! • Happy Writing!!! • Floor open for discusssion.