Organizational Behavior (An Overview)


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Organizational Behavior (An Overview)

  1. 1. Organizational Behavior (An Overview)
  2. 2. An ORGANIZATION means : “ A consciously coordinated social unit, composed of two or more people , that functions on a relatively continuous basis to achieve a common goal or set of goals.”
  3. 3. Who is Manager : “ Individual who achieve goals through other people”.
  4. 4. Managerial functions Planning organizing Leading Controlling
  5. 5. Managerial Roles Interpersonal Informational Decisional Mintzberg’s managerial roles 1.Figure head 2.Leader 3. Liaison <ul><li>Monitor . </li></ul><ul><li>Disseminator . </li></ul><ul><li>spokesperson </li></ul><ul><li>entrepreneur. </li></ul><ul><li>Disturbance handler. </li></ul><ul><li>Negotiator. </li></ul>
  6. 6. Managerial Skills Technical skills Human skills Conceptual skills
  7. 7. Organizational Behavior OB is the field of study that investigates the impact that individuals, groups and structure have on behavior within organizations, for the propose of applying such knowledge towards improving within organization's effectiveness.
  8. 8. Contributing Discipline To The OB Field
  9. 9. Psychology Social Psychology . Sociology Anthropology <ul><li>Learning . </li></ul><ul><li>Motivation. </li></ul><ul><li>Personality. </li></ul><ul><li>Emotions. </li></ul><ul><li>Perception. </li></ul><ul><li>Training. </li></ul><ul><li>Leadership effectiveness. </li></ul><ul><li>Job satisfaction. </li></ul><ul><li>Individual decision making . </li></ul><ul><li>Performance appraisal. </li></ul><ul><li>Attitude measurement. </li></ul><ul><li>Employee selection. </li></ul><ul><li>Work design. </li></ul><ul><li>Work stress. </li></ul><ul><li>Behavior change. </li></ul><ul><li>Attitude changes. </li></ul><ul><li>Communication. </li></ul><ul><li>Group processes. </li></ul><ul><li>Group decision making. </li></ul><ul><li>Communication. </li></ul><ul><li>Power. </li></ul><ul><li>Conflict. </li></ul><ul><li>Intergroup behavior. </li></ul><ul><li>Formal organizational theory. </li></ul><ul><li>Organizational technology. </li></ul><ul><li>Organizational change. </li></ul><ul><li>Organizational culture. </li></ul><ul><li>Comparative value. </li></ul><ul><li>Comparative attitudes. </li></ul><ul><li>Cross-cultural analysis. </li></ul><ul><li>Organizational culture. </li></ul><ul><li>Organizational environment. </li></ul><ul><li>Power. </li></ul>Individual Group Organization System Study Of OB
  10. 10. Challenges And Opportunities for OB
  11. 11. 1. Responding to globalization <ul><li>Increase foreign assignment. </li></ul><ul><li>Working with people from different cultures. </li></ul><ul><li>Increasing foreign assignment. </li></ul><ul><li>Copying with ant capitalism backlash.. </li></ul><ul><li>Overseeing movement of job to countries with low cost labour. </li></ul><ul><li>Managing people during war on terror. </li></ul>
  12. 12. Managing work force diversity <ul><li>SC ST . </li></ul><ul><li>O.B.C. </li></ul><ul><li>Bonafide members. Of the state. </li></ul><ul><li>Ex-servicemen paramilitary persons. </li></ul><ul><li>Disabled persons. </li></ul><ul><li>Displaced persons. </li></ul><ul><li>Gender issues. </li></ul><ul><li>Age factors. </li></ul><ul><li>Temporary casual contracts. </li></ul>
  13. 13. Implications of workforce diversity.
  14. 14. Changing Indian Demographics
  15. 15. Responding to the coming labour shortages.
  16. 16. Other challenges and opportunities 1. Responding to outsourcing . 2. Improving customer service. . 3. Improving to people ski… 4. Empowering people. . 5. Stimulating Innovation and change. 6. Coping with temporariness . 7. Working in network organization. 8. Helping employees balance work life conflicts. 9.Improving ethical behavior.
  17. 17. Basic OB Model Individual Level Group Level Organization Systems Level
  18. 18. Ability Values and Altitudes Personality And emotions Biographical Characteristics Individual learning Motivation Perception Individual Decision making Individual Level
  19. 19. Group Decision Making Leadership And trust Group Structure Conflict Work Team Power and Politics Communication Group Level
  20. 20. Organizational culture Organization structure And design Human resource Policies and practices Organizational system level
  21. 21. Productivity Absence Turnover Deviation workplace Behavior Citizenship Satisfaction Human Output
  22. 22. OB Model E X H I B I T 1 –6 Independent Variables (X) Dependent Variables (Y) 1-