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Pitfalls of a Popular Project

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Pitfalls of a Popular Project

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Who am I?
•   Dougal Campbell
•   WordPress “Developer Emeritus”
•   @dougal
•   http://dougal.us
•   http://dougal.gunter...

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What kind of project?

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Pitfalls of a Popular Project

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When a project gains popularity, it attracts more people, but people aren't perfect. What kinds of problems might you encounter when trying to manage a large community?

When a project gains popularity, it attracts more people, but people aren't perfect. What kinds of problems might you encounter when trying to manage a large community?

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Pitfalls of a Popular Project

  1. 1. Pitfalls of a Popular Project
  2. 2. Who am I? • Dougal Campbell • WordPress “Developer Emeritus” • @dougal • http://dougal.us • http://dougal.gunters.org
  3. 3. What kind of project?
  4. 4. What kind of project?
  5. 5. What kind of project?
  6. 6. Project Lifecycle 1.Idea 2.Build 3.Share 4.??? 5.PROFIT!
  7. 7. So... Your project is popular Great! • More users • More developers • Community • ...and... • More troublemakers
  8. 8. Personality Spectrum • Fanboy • Zealot • Enthusiast • Stoic • Skeptic • Grump • Hater
  9. 9. Hackers • High visibility = TARGET! • How do you address security problems? • Open? • Secretive?
  10. 10. Spammers • Sometimes hackers == spammers • Why spam? • Linkbacks • Ad farms • Be proactive • Spam blocking systems • Akismet • http:BL • Defensio • Etc.
  11. 11. Trolls • “Trolling” for responses with inflamatory comments • Trolls make trouble for their own amusement • When other methods fail, silence is your best bet • “Don't feed the troll”
  12. 12. Big Egos • Ego clashes stir up unrest • Recent example: Thesis vs GPL • With curation, leadership can find positives • (sometimes) • Know when to fish and when to cut bait • “Splintering the community”
  13. 13. Keeping it real • Remember: you can't please everybody • Lead by example • Cultivate good people • Reward with recognition! • Don't be a douchebag! • Use criticism constructively • Even if it wasn't meant that way
  14. 14. Thanks!

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