Bespoke Project by Justin Miller


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Community Centred Design Methods presented by Justin Miller from University College Cornwall at Dott Cornwall's Inspired event

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Bespoke Project by Justin Miller

  1. 1. Justin Marshall Research Fellow, 3D Digital Production Research cluster, University College Falmouth
  2. 2. Auto-Team Dr Katie Bunnell Research Cluster Leader, ceramic designer-maker Dr Justin Marshall Research Fellow, ceramic and mixed media artist, maker Tavs Jorgensen Research Fellow, potter Drummond Masterton Research Fellow, metal and mixed media maker Isabelle Risner PhD Research Student “ The integration of digital technologies into designer-maker practice: a study of access, attitudes and implications”
  3. 3. Increasing social inclusion through community journalism and bespoke design David Frohlich, Jon Rogers, Patrick Olivier, Paul Egglestone & Justin Marshall
  4. 4. Team and partners Team University of Surrey (Digital World Research Centre) David Frohlich , Design Ethnographer University of Central Lancashire (Sandbox) Paul Egglestone , Journalist University of Newcastle (Culture Lab) Patrick Olivier , Computer Scientist University of Dundee (Innovative Product Design) Jon Rogers , Digital Product Designer University College Falmouth (Autonomatic) Justin Marshall , Digital Maker ----------------------------------------------------------------------------------------- Commercial Partners Lancashire Evening Post Simon Reynolds Nokia Research Centre Timo Koskinen 3D Systems European Ltd Colin Blain ----------------------------------------------------------------------------------------- Steering group Emily Campbell (RSA), Bill Gaver (Goldsmiths), Kate Southworth (University College Falmouth), Tim Regan & Richard Banks (Microsoft), Timo Koskinen (Nokia), Simon Reynolds (Lancashire Evening Post)
  5. 5. Design in the digital world is changing <ul><li>The revolution in user generated content and Web 2.0 is changing the relationship between consumers and producers, and blurring the boundaries between personal and published media </li></ul><ul><li>New tools and techniques for mass customisation of objects and services are changing the relationship between designers and the public, and enabling the creation of a broader spectrum of bespoke artefacts. </li></ul><ul><li>The combination of digital media with physical devices is leading to a form of ‘digital product design’ in which new digital behaviours can be given to familiar objects and surfaces </li></ul>
  6. 6. How can these trends be harnessed to improve quality of life and engagement with ICTs, especially in areas of high unemployment and social exclusion? On the bespoke project we aim to address this question at a neighbourhood level, combining community journalism with bespoke design to enable communities to create novel ICT solutions for their own needs. Why community journalism? Community content creation has been found to be empowering for communities in the developing world who are struggling to articulate their needs and take initiative to solve them. Web 2.0 tools enable this to be done in new ways across a range of spoken, written and visual media. Why bespoke design? Design is a form of practical problem solving and innovation which emerges from a creative dialogue amongst stakeholders. New bespoke design tools and participatory design methods are making it more accessible to ordinary people.
  7. 7. Where we are working Preston The Callon & Fishwick Estate
  8. 8. Objectives We aim to develop a new form of participatory design promoting the RSA vision of ‘design as resourcefulness’. This will involve the following steps. <ul><li>Engage a local community in content and object innovation through a process of design-oriented ethnography. </li></ul><ul><li>Empower the community to voice its own issues and needs through a process of community journalism. </li></ul><ul><li>Design new kinds of bespoke digital connections between people within the community and to other people and services outside it. </li></ul>
  9. 9. Approach Community journalism Bespoke design Design ethnography
  10. 10. Approach: Phase 1 Community journalism preparation Bespoke design Design ethnography
  11. 11. Approach: Phase 2 Community journalism Bespoke design Design ethnography
  12. 12. COMMUNITY JOURNALISM PREPARATION PHASE 1. Engagement with local community groups in Callon & Fishwick <ul><li>Contour housing </li></ul><ul><li>Fishwick Rangers </li></ul><ul><li>YMCA </li></ul><ul><li>St Teresa’s Social Club </li></ul><ul><li>Ablaze Youth group </li></ul><ul><li>People’s Voice Media </li></ul><ul><li>Unity FM </li></ul><ul><li>Preston FM Community Radio </li></ul><ul><li>Preston College’s Elev8 project </li></ul><ul><li>Surestart Preston East Children’s Centre </li></ul><ul><li>Individual DJs and musicians </li></ul>
  13. 13. Journalism partner activities Lancashire Evening Post Launching hyperlocal news tagging service Jan 2010 NOKIA Completed mobile journalism toolkit Nov 2009
  14. 14. Citizen Journalists Guardian Society article 17/3/10 Personal Blog
  15. 15. Ethno-journalistic news content C. Stories of social aspiration and change A. Community calendar and news across all the disparate organisations B. Stories on topics identified in the field research
  16. 16. Community journalism rollout plan <ul><li>Produce and distribute hyper-local printed paper (March 2010) </li></ul><ul><li>Corresponding website that hosts comment, discussion and submissions to paper (May 2010) </li></ul><ul><li>Geo-located news and information (Sept 2010) </li></ul>
  17. 17. 1. 1 st Edition of Hyper Local Paper
  18. 18. 2 & 3. Associated website & news portal
  19. 19. Ethnographic fieldwork questions - Summer 2009 Who speaks for the community? How? What are the community’s own social issues? What is their relationship to technology? Community requirements and priorities for design intervention?
  20. 20. ETHNOGRAPHY PHASE 1. Methods of engagement, ways of gaining understanding of, insights into the area and identifying design requirements C o-discovery
  21. 21. Callon summer fete 2009 …Bespoke introductions and participation
  22. 22. Six community requirements areas identified through ethnography and investigated through workshops <ul><li>Green spaces/ </li></ul><ul><li>environment </li></ul>2. Local music making 3. Future of St Teresa’s social club 4. Crime and security 5. Information circulation & fundraising 6. Family and Technology
  23. 23. Crime and security- Participant Rural Appraisal
  24. 25. Family and Technology – Prompts, Props & Probes
  25. 27. Completed Probes
  26. 28. DESIGN PHASE 1.
  27. 29. 1. Green spaces/environment 2. Music Making 3. St Teresa’s social club
  28. 30. 4. Security/crime 6. Family and technology 5. Information circulation & fundraising
  29. 31. Bespoke kite mark …for evaluating and comparing concepts Basis Kite Mark example… Extended Family Hedge
  30. 32. Design concepts selected for development, 1. Audio blogging pad 2. CCTV (Community Controlled TV)
  31. 33. 3a. Geo-located media 3. Extended family hedge 4. Digital Busker
  32. 34. http:// /