Results of DonorsChoose.org Employee Satisfaction Survey

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In Summer of 2012, we asked all full-time staff members to share feedback on working at DonorsChoose.org. We're excited to share the results!

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Results of DonorsChoose.org Employee Satisfaction Survey

  1. 1. DonorsChoose.orgEMPLOYEE SATISFACTION 1
  2. 2. ENGAGEMENT: How likely are you to recommend our organization as a great place to work? NPS = 80! 2012 Average = 9.31 2011 Average = 9.18 # of 2010 Average = 8.17Responses 2009 Average = 7.44 Very Unlikely Rating Very Likely 2
  3. 3. How much longer do you see yourself working atDonorsChoose.org?Is DonorsChose.org your first post-college job placement? 84% said “No” 3
  4. 4. MANAGEMENT - Highlights: My manager… +11.4% +21.1% Highest Score 5=Strongly 4= Somewhat 3=Neutral 2= Somewhat 1= Strongly Agree Agree Disagree Disagree 4
  5. 5. MANAGEMENT - Highlights: My manager… +11.4% +11.9% +12.8% Highest Score 5=Strongly 4= Somewhat 3=Neutral 2= Somewhat 1= Strongly Agree Agree Disagree Disagree 5
  6. 6. COMPENSATION, COMMUNITY, PROF. DEV. -Rate your level of satisfaction with… +23.1% +17.1% 4=Somewhat 2=Somewhat5=Very Satisfied 3=Neutral 1= Very Dissatisfied Satisfied Dissatisfied 6
  7. 7. COMPENSATION, COMMUNITY, PROF. DEV. -Rate your level of satisfaction with… +15.8% Low Score 4=Somewhat 2=Somewhat 5=Very Satisfied 3=Neutral 1= Very Dissatisfied Satisfied Dissatisfied 7
  8. 8. COMPENSATION, COMMUNITY, PROF. DEV. -Rate your level of satisfaction with… +16.7% Lowest Score 4=Somewhat 2=Somewhat5=Very Satisfied 3=Neutral 1= Very Dissatisfied Satisfied Dissatisfied 8
  9. 9. COMMUNICATION, STRATEGY, IMPACT -Rate your level of satisfaction with… +13.2% 4=Somewhat 2=Somewhat 5=Very Satisfied 3=Neutral 1= Very Dissatisfied Satisfied Dissatisfied 9
  10. 10. COMMUNICATION, STRATEGY, IMPACT -Rate your level of satisfaction with… +17.9% 4=Somewhat 2=Somewhat 5=Very Satisfied 3=Neutral 1= Very Dissatisfied Satisfied Dissatisfied 10
  11. 11. Selected Comments:• Good mission. Allows for quality of life. Forward-thinking.• I love working for such a mission-driven organization. I feel completely supported by my team members and my manager. DonorsChoose.org has a positive work environment, encourages openness and innovation, and values the health and wellness of its employees. Above all - its incredible to work for an organization that sets (and achieves!) high goals on a regular basis.• Its a stellar collection of people; kind, witty, funny, supportive people. Rare in the world, rarer in NYC, but somehow 100% of the organization.• Great flexibility -- makes me work harder because its not about working X hours but being efficient and effective!• Staff embraces all of the core values, organization not only has a great mission but its a fun place to work, you can be challenged and know that there is help if you need it 11

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