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Sametime 9 - The Best Audio and Video Meetings

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Sametime 9 - The Best Audio and Video Meetings
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Sametime 9 - The Best Audio and Video Meetings

  1. 1. IBM Sametime 9 for Social Communications
  2. 2. Disclaimers IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. © 2013 2 IBM Corporation
  3. 3. Agenda ● Why IBM Sametime 9? ● Social Communications ● Simple ● Smart ● Social ● Secure © 2013 3 IBM Corporation
  4. 4. Why IBM Sametime 9? Simple licensing – per employee user license ● No hidden costs ● No server license fees ● No external use license fees ● No mobile use license fees Applicable for everyone! Easy, ubiquitous, feature rich ● Viral, adoptive growth - Simple, consistent interface from desktop to web to mobile, to Notes, Outlook, Office, Sharepoint, Connections ● Open, integration for in-context access, interoperate with Cisco, Polycom, ShoreTel, Avaya, Powerful capabilities ● Chat, file share, video, meetings, telephony ● Save $$ - reduce 'clutter': replace / reduce use of WebEx, GTM, Jabber, Skype, JoinMe, etc... © 2013 4 IBM Corporation
  5. 5. Leading organizations apply Social Networking to specific processes to become more engaging, transparent and nimble © 2013 5 IBM Corporation
  6. 6. Sametime uniquely unlocks the value of your communication investments... in a Social Business context IBM Sametime... 1. Provides core communication services 2. Unifies your existing isolated, under-used, complicated tools into a single experience 3. Makes it easy to move from one tool to another based on the task at hand 4. Surfaces the tools where you want them – IBM Connections, Portal, Industry Solutions, business processes or other 3rd party applications IBM Sametime delivers communications services into the business context better than any other product © 2013 6 IBM Corporation
  7. 7. The IBM Social Business use cases touch all parts of your organization and social communications is part of each of them Recruiting & Onboarding Find Expertise Knowledge Sharing & Innovation Mergers & Acquisitions Safety Reinventing Client Engagement How do these social business use cases benefit from Sametime ? ● High Quality Interactions with Integrated Video ● Industry Leading Web Meetings ● Being Engaged and Connected, even when Working Remotely ● Highly Effective Mobile Apps ● Fast, Instant Communication, Internally and Externally with Customers and Partners ● Quick Access to Experts and Answers © 2013 7 IBM Corporation
  8. 8. Reinventing Client Engagement - Customer Service Example  Extend Sametime to your Extranet  Engage with customers instantly, in context  Personable and richer service from chat to screen share to video  Zero download web client © 2013 8 IBM Corporation
  9. 9. To become a social business, you need the right technology platform to help you rethink how work works SIMPLE Communicate in one click from email to chat to meetings to video SMART Engage the right experts at the right time and identify policy concerns in real-time SOCIAL Meet face-to-face through the Industry’s leading audio and high definition video across all devices SECURE Keep real-time communications private © 2013 9 IBM Corporation
  10. 10. New, more effective ways to connect and interact 10 © 2013 IBM Corporation Unified Communications Social Communications Who we communicate with Ask the people you know (on your contact list) if they know someone who can help Know who can help - across the enterprise - through profiles, microblogs, activities and shared content How we communicate with each other Instant message, phone call, video, email Post to a wall, blog, wiki, forum, microblog, activity, comments, shared files, instant message, phone call, video, online meetings, etc What we communicate about Frequent disruptive requests for low value content Share content to address low value questions, minimizing disruption and leading to higher value interactions
  11. 11. IBM Sametime for Social Business SIMPLE SMART SOCIAL SECURE A modern & streamlined user experience Cutting-edge - High Definition - continuous presence video Full capabilities on your favorite mobile devices Deep integration with the industry-leading social software platform © 2013 11 IBM Corporation
  12. 12. Streamlined Sametime Experience (browser or client) © 2013 12 IBM Corporation
  13. 13. Streamlined Sametime Experience (browser or client) Always know how others see you. Easily change your location and status message. Access your contacts, meeting rooms, persistent chat rooms, social broadcasting tools with one click on the navigation ribbon. Access Actions and Preferences through a single menu Always keep track of who you are chatting with. Streamlined toolbar with most used tools Easily switch from one chat session to another. Never miss an incoming message even if you're chatting with more than one person at any given time. Always know who said what and at what time with our new, more expressive chat transcript layout. © 2013 13 IBM Corporation
  14. 14. Streamlined, Simplified Meetings (browser or client) © 2013 14 IBM Corporation
  15. 15. Streamlined, Simplified Meetings (browser or client) Maximize the presentation area by hiding other elements Switch panels to see the participant list, video feed and meeting room library. Always know what's going on. The Meeting Stream will record every single event happening during the meeting for your convenience. Invite people to your meeting room and add documents to the room library with one click. Change your status right from the meeting room. Access Actions and Preferences quickly without leaving the meeting room. Record your meeting from your machine or let the meetings server do it for you. © 2013 15 IBM Corporation
  16. 16. IBM Sametime 9 extensions for Microsoft Office / Outlook Quick and easy access to Sametime tasks from the Microsoft Office applications IBM Sametime Group for Microsoft Office ribbon in Outlook © 2013 16 IBM Corporation
  17. 17. IBM Sametime for Social Business SIMPLE SMART SOCIAL SECURE A modern & streamlined user experience Cutting-edge - High Definition - continuous presence video Full capabilities on your favorite mobile devices Deep integration with the industry-leading social software platform © 2013 17 IBM Corporation
  18. 18. Sametime 9 – Now with Continuous Presence Video - Out-of-the-box © 2013 18 IBM Corporation
  19. 19. Sametime 9 – Now with Continuous Presence Video - Out-of-the-box Larger, frameless video. Display is optimized based on the number of people participating. Optional Participant list shows video and audio-only participants Select different video layouts. Consistent toolbar for stand-alone calls and meetings. Go full screen Active speaker indicator Intuitive softphone for audio only calls Speaker status indicator © 2013 19 IBM Corporation
  20. 20. Sametime 9 – Now with Continuous Presence Video - Out-of-the-box Hangup Mute Select Additional video options (Stop, Pause, Hide preview, Undock) different video layouts. Undock the video to go full screen on a second display Dial out to a phone number (3rd party gateway, required), moderator controls, monitor network and video performance, etc © 2013 20 IBM Corporation
  21. 21. Sametime 9 – Now with Continuous Presence Video - Out-of-the-box © 2013 21 IBM Corporation
  22. 22. Sametime 9 Video Built on Industry-leading H.264 Scalable Video Codec Technology  SVC enables the efficient encoding of video  Video image is organized into layers; Which can save bandwidth New Infrastructure Components Video Multi-Point Control Unit (VMCU)  Software only MCU, scalable audio, video, backwards compatible and can be geographically distributed Video Manager (VMGR)  Manages VMCUs, balances load, clusterable, supports failover © 2013 22 IBM Corporation
  23. 23. Sametime 9 delivers continuous presence high definition video . . . but what does that mean for my business ? Sametime video allows you to quickly and easily extend your organizations video capabilities ● Existing video systems are under used ● Sametime 'unlocks' your existing video resources ● Sametime users can connect with each other or with most existing video assets ● Users can join the video session from their desktop, home office, or on their mobile device ● You choose who gets to use video ● Low cost, easy to use and high quality ● Scalable solution that let's people meet, regardless if traditional video systems exist or are available © 2013 23 IBM Corporation
  24. 24. IBM Sametime for Social Business SIMPLE SMART SOCIAL SECURE A modern & streamlined user experience Cutting-edge - High Definition - continuous presence video Full capabilities on your favorite mobile devices Deep integration with the industry-leading social software platform © 2013 24 IBM Corporation
  25. 25. Sametime 9 Mobile “Chat” Client  Point-to-point video on tablets  Point-to-point audio for phones  Soft phone – Dial-out to PSTN over data network – Ringback to specified number  Push-notification support for Android – Incoming messages pushed from Google Cloud Messaging while in background  Device and OS support updates – Android and iOS © 2013 25 IBM Corporation
  26. 26. Audio/video 'Chat' calls on a tablet © 2013 26 IBM Corporation
  27. 27. Personal and group chat on a tablet © 2013 27 IBM Corporation
  28. 28. On a phone (Apple iphone or Android) © 2013 28 IBM Corporation
  29. 29. Mobile Meetings Client © 2013 29 IBM Corporation
  30. 30. Sametime 9 Mobile Meetings Client  Continuous-Presence video for tablets  Audio-only meetings – Invited vs. Present View – Auto-dial of conference bridges and passcodes  Remote control (device to dekstop)  Integration with IBM Connections – Files and Profiles  Device side annotations  Preview mode for shared documents  Server side recording  Device and OS support updates – Android 4.x – iOS 7 © 2013 30 IBM Corporation
  31. 31. Scheduled Meetings - automatically pulls meetings from your Calendar  Access your meetings ● From the calendar ● ... © 2013 31 IBM Corporation
  32. 32. Meetings on a tablet – Calendar integration  Access your meetings ● From the calendar ● ... © 2013 32 IBM Corporation
  33. 33. Meetings on a tablet – multi-party continuous video conferencing  Access your meetings ● From the calendar ● ...  Attend a meeting ● View shared content ● Join a video conference © 2013 33 IBM Corporation
  34. 34. Meetings on a tablet = the full power of sharing  Access your meetings ● From the calendar ● ...  Attend a meeting ● View shared content ● Join a video conference  Participate ● Take control & share ● Annotate ● Slide preview ● Remote control  Manage ● Record the meeting ● Get meeting reports ● Set permissions © 2013 34 IBM Corporation
  35. 35. IBM Sametime for Social Business SIMPLE SMART SOCIAL SECURE A modern & streamlined user experience Cutting-edge - High Definition - continuous presence video Full capabilities on your favorite mobile devices Deep integration with the industry-leading social software platform © 2013 35 IBM Corporation
  36. 36. 36 IBM Sametime 9 – Top Takeaways 1. Sametime is the most open and extensible communications platform in the market 2. High quality audio & video conferencing 3. New mobile “smarter” meetings client 4. Social communications are now even more social 5. Sametime delivers communications services into the business context better than any other product 6. Simple, streamlined licensing with no hidden costs – full functions across multiple platforms 36 © 2013 IBM Corporation
  37. 37. © 2013 IBM Corporation Thank you!

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