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2014 Ohio Library Council Chapter Conferences: "How many librarians does it take to change a light bulb? I don't know, but I'd be happy to look it up for you." Even when a patron asks a question in a topic for which a librarian has no idea where to start looking, our colleagues usually do a good job of finding the information needed. As information professionals, however, we need to sometimes be open to taking the circuitous path or thinking outside the box to find that information. This fast-paced, one-hour reference boot camp will look at challenging reference questions, some strategies for fulfilling those requests, and ways to keep your patrons happy and coming back for more.