More on the committee https://directv2.altran.com/en-UK/news_en/01group/Lists/Corporate%20news/DispForm.aspx?ID=227&Att=0 Direct / World Knowledge / Corporate Services / SD Committee More on Altran expertise Energy audits check RESTART offer of Altran Europe (Frédéric Janssens – firstname.lastname@example.org + see in Offer Catalogue) Car makers Automotive Steering Committee (Luigi Pignatelli – email@example.com) Renewable energies Michiel JAK (firstname.lastname@example.org)
20101108 workshop informal learning distri
Playground for innovation
Summary - Agenda
1. Introduction of Altran
2. Introduction of AMI
3. Our view on informal learning
4. Our case
5. Small exercise
Our mission is to bring our customers’ ideas
and projects to life and to increase their
performance, through technology and
Our goal of the company is to be a
worldwide technology leader, able to provide
its customers with the best possible
solutions to their most complex and
sensitive problems and challenges.
Bringing our customers’ ideas
and projects to life
Date founded: 1982
Turnover in 2008:
Turnover outside France in 2008:
Staff (December 2008):
Consultants (December 2008): 87%
500 Key accounts in more than 40countries
■ Business Unit Operational Excellence
Let’s make changes stick!
Combining Lean and Six Sigma with Project
and Change Management.
We can help you define and implement your operational
strategy and objectives on:
•Working Capital Reduction
The overall process, or a specific part of it, can be
improved by reducing Lead Time. Our experience covers
manufacturing, service and administrative
Since 2003, Altran’s Operational Excellence team has built
the SLIM toolbox (Systematic Lean Implementation
Method). The modular structure of SLIM can match with
any of your process improvement projects.
NL/EN : +32 492 915 481
AMI: Implementation specialist
- Maastricht & Den Haag: 15 consultants
- Project, Change and Talent management
- Governmental & technical organizations
- Project- and Process- approach
- Learning by doing
- Involving internal (client) organization
- Storytelling & sharing of knowledge/ experience
- Building internal network of people
AMI & Learning
• Psychological safety
• Accountability for high and demanding goals
• Post mortem analysis
• Lessons learned
Learning happens between people (it’s a group process).
Wouter & Dennis: Informal learning
- is everything that is learned outside of the classroom and the books
- is a ‘byproduct' of working together
- is a means to an end
- cannot be predicted, but can be influenced and stimulated
Stimulating Informal learning
- Building internal networks of people (WHO, WHO knows WHAT)
- Between colleagues: coaching and being coached
- Learning together: bridging expertise-gap
- Serious Gaming
■ One of those projects was 95% focused on informal learning.
■ Installation and implementation of “Improvement Teams”.
■ An Improvement Team is a group of operators, together with a coach, taking up one
of the many daily problems they are confronted with.
■ The groups works without hierarchy
■ The output is mainly focused on getting to know how to improve, less on the
■ The coach is someone of the ‘overhead’, and plays a facilitating role
■ Idea behind the Improvement Teams: stimulating the brains who are attached to the
hands of workers!
“We used to push buttons, today we can solve problems!”
The process of a project
B•In a project we go from A to B within a specific time and budget
•Although we discover some interesting side paths
(but what about the times and means?)
Creating an environment with
room for possible side paths
Creating an environment full of
- We give you 10 minutes to talk to 3 participants
- The ‘whistle’ gives the signal to go talk to someone else
Around the question:
- What would you like to discover about informal learning?
- What questions do you have about this case?