YouTrack:
Not just an Issue Tracker
Dmitri Nesteruk
Technical Evangelist at JetBrains
An evangelist…
Gives talks
Writes blog posts/articles
Makes screencasts
Helps users
Travels…
…a lot
… sometimes too much
Keeping Track of Travel
Things to keep track of
Visit history
Pending/future agreements
Expenses
Travel costs money
Gettin...
What’s an Issue Tracker
A database front-end that is
Usable
Customizable
Looks good
Theoretically suitable for anything
CR...
The Travel Database

Demo
Rules Support
Business systems need rules
E.g., “trip end date cannot be earlier than start date”
In YouTrack, you can def...
YouTrack Workflows

Demo
Recorded vs. Actual Expenses
Reimbursements happen on actual expenses
Recorded != Actual, why?...
1. Recorded expenses use...
External Integration

Demo
Summary
YouTrack is very customizable
You can repurpose it from tracking bugs to tracking anything
YouTrack Workflows let ...
That’s It!
• YouTrack is available at
http://jetbrains.com/youtrack
• More info on JetBrains products at
http://jetbrains....
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YouTrack: Not Just an Issue Tracker

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YouTrack: Not Just an Issue Tracker

  1. 1. YouTrack: Not just an Issue Tracker Dmitri Nesteruk Technical Evangelist at JetBrains
  2. 2. An evangelist… Gives talks Writes blog posts/articles Makes screencasts Helps users Travels… …a lot … sometimes too much
  3. 3. Keeping Track of Travel Things to keep track of Visit history Pending/future agreements Expenses Travel costs money Getting you there: flight/train/nuclear submarine Keeping you alive: hotels/daily expenses
  4. 4. What’s an Issue Tracker A database front-end that is Usable Customizable Looks good Theoretically suitable for anything CRM, accounting, resource management, …
  5. 5. The Travel Database Demo
  6. 6. Rules Support Business systems need rules E.g., “trip end date cannot be earlier than start date” In YouTrack, you can define rules Internally, by using YouTrack Workflows Externally via the REST API
  7. 7. YouTrack Workflows Demo
  8. 8. Recorded vs. Actual Expenses Reimbursements happen on actual expenses Recorded != Actual, why?... 1. Recorded expenses use many currencies (SEK, NOK, USD), actual expenses have (typically) just one. Currency exchange rates vary with time. 2. Actual expenses do not keep track of foreign transaction costs.
  9. 9. External Integration Demo
  10. 10. Summary YouTrack is very customizable You can repurpose it from tracking bugs to tracking anything YouTrack Workflows let you configure rules internally YouTrack REST API can be used to control YT externally
  11. 11. That’s It! • YouTrack is available at http://jetbrains.com/youtrack • More info on JetBrains products at http://jetbrains.tv

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