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The Future of Search
WILL CRITCHLOW
This query really shouldn’t work
But it does
Understand, not just index
See reddit for more
Original thread
When someone searches for “best”
From Google Trends
They probably don’t mean a page
that says “best”
Watch this presentation for more
Read this. Watch this.
Present information better
There are a lot of cards
I have a theory that this is
positioned to train us to look in
the right hand sidebar
I have a theory that this is
positioned to train us to look in
the right hand sidebar
Sometimes UI helps refine the query
All of this enables
voice search
Live now in Chrome and on Android
“what time is it in New York?”
Query refinement
is called
“conversational
search”
Who talks to their phone?
I said
I’m coming round to the idea
Signed-in everywhere is
crucial
It’s really hard not to be signed in
Chrome sync is just the beginning
I predict we are going to see cookie sync
Android blurs the line with the web
Query enhancement is
improving
“london tube stations”
query
Old Query Model
explicit query
implicit query
iPhone user, on street in London
“london tube stations”
New Query Model
New Query Model
Query Scale
TIME
TOTALSIGNALINFORMATION
explicit signal
implicit signal
Query Scale
TIME
TOTALSIGNALINFORMATION
explicit signal
implicit signal
Query Scale
TIME
TOTALSIGNALINFORMATION
explicit signal
implicit signal
Query Scale
TIME
TOTALSIGNALINFORMATION
explicit signal
implicit signal
Query Scale
TIME
TOTALSIGNALINFORMATION
explicit signal
implicit signal
Where does this end?
My vision when we started Google 15
years ago was that eventually you
wouldn't have to have a search
query at all. You'd just have
information come to you as you
needed it.
-- Sergey Brin, Google
Queryless search
Is this even search?
Does it matter?
It certainly helps explain (not provided)
Let’s not forget the basics
Desktop search is still growing
That’s 20 billion searches / month in the US
2007 March 2013
Sites report growing mobile search
Via RKG
Hampered by measurement issues
Via RKG
...but backed by Google statistics
% smartphone users searching every day
2011
2012
2011
2012
...and converting like crazy
Social can be search too
That’s how I found the data on the previous slide
So is search marketing
becoming
“just good marketing”?
Google would like us to
think so
You might have noticed googlebot
coming round more often
The caffeine update enabled all the
more recent changes
No SEO
presentation is
complete without
an angry penguin
Penguin and Panda = progress
Bad links
Bad content
Their biggest win is spreading fear
Bad stuff still works short term
But brands are rightly scared (finally)
Coming soon: bad merchant update
Don’t make your customers angry
But not all of search is
regular marketing
Make pages primarily for
users, not for search
engines
-- Google webmaster guidelines
This used to go even further
These days we
feed the robot in
all kinds of ways
Robots.txt
Sitemaps
Schema
...etc
The future looks great for
search
The future looks great for
search marketers
Technical skills +
Data +
Building an audience
I’ve talked about this elsewhere
http://www.distilled.net/store/ll-2013-wc-critchlow/
WILL CRITCHLOW
Founder, Distilled
will.critchlow@distilled.net
@willcritchlow
Image creditshttp://www.flickr.com/photos/paolomargari/1992019542/
http://www.flickr.com/photos/sarit_arora/8543078505/
http://www.flickr.com/photos/flysi/183272970/
http://www.flickr.com/photos/yjv/4649068019/

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