SearchLove San Diego 2017 | Larry Kim | Content Marketing Moneyball

Distilled
DistilledDistilled
Data-Backed Content Marketing
Strategies for 2017 & Beyond
Larry Kim,
Feb. 23, 2017
#searchlove @larrykim
Content Marketing in 2017
#searchlove @larrykim
#searchlove @larrykim
Enormous
Volume of
Content
Being
Produced
99.9% of Your Content Goes Nowhere
50% OF Content Gets ZERO Social Shares
<0.1% Gets +1000 Shares
#searchlove @larrykim
Buffer Social’s Kevan Lee:
“We’ve Lost Half our Organic Social
Traffic in the Last Year”
#searchlove @larrykim
Organic Social Media Reach Stinks!
#searchlove @larrykim
PPC Ad Costs at All Time High!
Source: Approx. 2500 WordStream Customers
(Not official Google Data.)
Desktop
Tablet
Mobile
#searchlove @larrykim
Typical
Conversion
Rate from
Content
Marketing
< 1%
#searchlove @larrykim
How to make Content
Marketing:
• Work More Predictably
• Create More Leads &
• Higher Conversion Rates
• Lower Costs
Big Changes Needed! 5-10x
improvements not just 5-10%!
#searchlove @larrykim
#searchlove @larrykim
New Marketing
Content
Marketing
Strategy for
2017!
Spoiler Alert: It has very little to do
about producing “Quality Content”
3 Random Facts
About Larry
#searchlove @larrykim
Slightly
Obsessed
With
Unicorns
Make PPC
Magical
Again!
#searchlove @larrykim
Have a 2-year old Kid (#ppckid)
Live in Harvard Square, Cambridge, MA
#searchlove @larrykim
WordStream’s NEW Headquarters!
2008 2017
#searchlove @larrykim
5-Year Compound
Annual Growth
Rate 95%
Content Marketing Moneyball IRL!
$1,100,000
$3,300,000
$6,500,000
$10,000,000
$22,800,000
$32,000,000
2011 2012 2013 2014 2015 2016
Hoping to Grow to $40-
60 Million This Year (Just
a Guess*)
#searchlove @larrykim
Part 1: What is “Quality”
or “Relevant” Content?
#searchlove @larrykim
The Content Donkey
Detector
#searchlove @larrykim
#searchlove @larrykim
Content Quality Should Be Based on Data Not
Just Biased Views of Your Own Work
Need Objective Way to Discern
Unicorns vs. Non-Unicorns
Great
CRO
Great
Social
Great
PPC
Great SEO
“Quality
Content” =
Content
Marketing
Objectives vs.
Actual
Outcomes!
#searchlove @larrykim
Unicorns!
Optimize Content
for User
Engagement
Metrics like Click
Through Rates
(CTR) & Dwell Time
and You’ll Find
Unicorns!
Larry’s Crazy Content Marketing Theory
#searchlove @larrykim
The Key To AdWords Has Always Been About User
Engagement (Quality Score)
#searchlove @larrykim
+/- 1 Point in QS
Results in +/-
9% Ad
Impression
Share on
desktop (or +/-
18% on mobile)
#searchlove @larrykim
CTR (Quality Score) Determines
Ad Visibility in AdWords
Quality Score (Dramatically) affects
your AdWords CPC
10 Discounted by 50.0%
9 Discounted by 44.2%
8 Discounted by 37.5%
7 Discounted by 28.6%
6 Discounted by 16.7%
5 Google benchmark
4 Increased by 25.0%
3 Increased by 67.3%
2 Increased by 150.0%
1 Increased by 400.0%
You Save
You Pay
#searchlove @larrykim
Quality Score for Gmail Ads (CPC vs. Open Rate)
#searchlove @larrykim
Quality Score on Google Display Ads (CPC vs. CTR)
#searchlove @larrykim
Facebook & Twitter Ads:
Higher Engagement Rate = (Much) Lower Cost
Per Engagement
Engagement Rate
Cost per engagement
$.005 $.02 $.03 $.08
68%
7%
21%
37%
$3.00
1%
#searchlove @larrykim
Do Engagement Rates Like
CTR & Dwell Time Rate Impact Rankings?
What About Organic Search?
#searchlove @larrykim
Signs Point to YES:
Engagement Rates
Matter for Organic
Search
#searchlove @larrykim
User Query Entered
ML Algo Makes a Guess and Re-Writes The Query into
Something it Recognizes (Query Interpretation)
Did The
Result Satisfy
The User?
Great. Next Time I
See Queries Like
This, I’ll Put This
Page at the Top.
Larry’s Greatly Simplified Machine Learning Diagram*
*Note: Not Official Google Diagram.
Rats. Next Time I
See a Query Like
This, I’ll Try Some
Other Page
#searchlove @larrykim
What’s A Good Click Through Rate for
Organic Search? (Spoiler Alert: It’s in Flux)OrganicSearchClickThroughRate
High CTR Listings
Floating To Top
Positions
Low CTR Listings
Sinking To
Bottom of Page
Organic Search Position
#searchlove @larrykim
+/- 3% Increase in
Post Engagement
+/- 1 Spot in Organic
Position
CTR-Based Organic Ranking Rewards?
#searchlove @larrykim
Dwell Time
Becoming an
Increasingly
Important SEO
Ranking Factor
#searchlove @larrykim
A year ago:
Time on
Page Didn’t
Appear to
Matter Much
for SEO
#searchlove @larrykim
Today: Low
Time on Page
Donkey
Content is
Nearly
Extinct!
#searchlove @larrykim
What About
the Facebook
Newsfeed
Algo?
#searchlove @larrykim
User Browses Feed
Newsfeed algorithm displays something it thinks might
be interesting to the user.
Did User
Engage With
Content?
Great. Next Time I
See Updates Like
This, I’ll show it on
this users newsfeed
and for others like
him/her.
Larry’s Greatly Simplified Facebook Newsfeed Algo*
*Note: Not Official Facebook Diagram.
Rats. Next Time I’ll
try different status
update for this
person and won’t
bother showing it to
people like him/her.
#searchlove @larrykim
The Same Stuff That Does Great in Search Tends To Also Do Great
on Social Media
#searchlove @larrykim
Are They Related to Engagement Rates?
What About Conversion Rates?
#searchlove @larrykim
Higher CTRs = Higher Conversion Rates
#searchlove @larrykim
Picnic Pants*
(inspired by Wil Reynolds!)
Drones
Vs.
CTR
• Picnic Pants
Drones •
Conversion Rate
#searchlove @larrykim
These Unicorns All Have High
Engagement in Common!
SEO
Unicorn
Paid/Organic
Social Unicorn
CRO
Unicorn
PPC
Unicorn
#searchlove @larrykim
#searchlove @larrykim
PPC, SEO & Social Media Employ
ML-Enabled Algos that Reward High
Engagement Content with Greater
Visibility.
Engagement Rates =
‘On-Base Percentage’ of Content
Marketing!
Part 2: What’s a Good
Engagement Rate?
#searchlove @larrykim
High
Engagement
Unicorns
Low Engagement
Donkeys
What’s the Difference?
(Hint: It’s Relative)
#searchlove @larrykim
Post Engagement Rates for 129 Facebook Status
Updates for a Random Customer
#searchlove @larrykim
Unicorn Social Updates
are +10x More Engaging
Than Donkey Posts
Unicorns (top 10%) have 6x Higher CTR than
Donkeys (Bottom 10%)
Unicorns
Donkeys
CTR vs. Average Position in Organic Search
#searchlove @larrykim
#searchlove @larrykim
A Small
Number of
Stories (10%)
Generate
Most of the
Traffic
(+60%)
Typical Blog Traffic Distribution
The Top 10% of Offers Convert +5x
Better Than Donkeys
Search Conversion Rate Distribution
Median: 2.35%
Top 25%: 5.31% and Above
Top 10%: 11.45%
and Above
SHAREOFALLACCOUNTS
SEARCH CONVERSION RATE. (WordStream Customer Data – Not Official Google Data)
#searchlove @larrykim
#searchlove @larrykim
Unicorn Content Power Law: Most of the
Value Comes from a Fraction of the Content (duh)
#searchlove @larrykim
The Future of
Content Marketing
is Increasingly
Winner-Take-All.
Time to Adjust
Content Strategy!
Traffic to the Top 10 Posts of the
Month at Inc Magazine
#searchlove @larrykim
#searchlove @larrykim
High Engagement =
Your Top ~3% Content!
They do WAY better in
SEO, PPC, Social Media,
and CRO than ever
before!
#searchlove @larrykim
Part 3: Unicorn Content
Creation
#searchlove @larrykim
#searchlove @larrykim
Make More Unicorns, Duh!
I’ve Written
My Share of
These Dumb
Viral Article
How-To’s…
#searchlove @larrykim
#searchlove @larrykim
They Focus
on Content
Attributes
Rather Than
Outcomes
#searchlove @larrykim
They Make
Arguments
in Favor of
Content
Quality over
Quantity or
Long Form
vs. Short
Form
Content Quality vs. Quality Debate
#searchlove @larrykim
It’s a False Choice: You NEED the
QUANTITY to *FIND* the
QUALITY
#searchlove @larrykim
Larry’s Content
Marketing Truth
Bomb:
Unicorn Creation
is More of a
Numbers Game
Than Most
Content
Marketers Want
to Admit.
WordStream Blog Article Performance for
Stories Published in 2016
#searchlove @larrykim
I Worked Hard on All My
Content Last Year But I
Only Found 5 Unicorns
Last Year. The Rest Were
Donkeys!
#searchlove @larrykim
Larry’s Theory:
Success is More
About
Extracting
Maximum
Leverage From
The Unicorns
You Have
Larry’s Content Marketing Strategy: The
Content Pyramid Scheme
1. Produce and Audition
Lots of Content
2. Measure Engagement
Rates
3. Kill the Donkeys
4. Find The Unicorns and
Sound the Unicorn Alert!
#searchlove @larrykim
#searchlove @larrykim
4. The
Unicorn
Alert
#searchlove @larrykim
#searchlove @larrykim
#searchlove @larrykim
Content Treadmill
#searchlove @larrykim
Create Unicorn Babies
#searchlove @larrykim
#searchlove @larrykim
#searchlove @larrykim
#searchlove @larrykim
Unicorn Baby Generates Nearly 100k Views
Boost Your
Unicorns With
Social Media
Ads & PPC
Advertising
#searchlove @larrykim
#searchlove @larrykim
#searchlove @larrykim
Facebook Ads: High Relevance Score
= Low Cost Per Click
#searchlove @larrykim
Unicorn Infographicification™
& Videoification™
#searchlove @larrykim
#searchlove @larrykim
Webinars & Conference
Presentations
#searchlove @larrykim
WordStream Webinar Performance in 2016
Average Donkey: 674
Average Unicorn: 3323
5 Webinars Generated
71% of the Registrations
#searchlove @larrykim
#searchlove @larrykim
Evergreen Unicorns
#searchlove @larrykim
#searchlove @larrykim
#searchlove @larrykim
#searchlove @larrykim
A Million Views for $1000
Content Creation Effort ($0.001 CPM)
5
4
3
Content Marketing Moneyball:
Data Driven Content Strategy
Optimize for Engagement
ML- Systems Reward High
Engagement w/ Great Visibility.
Audition Lots of Content Ideas
Quantity matters. Improves chances of
unicorn detection.
Find the Unicorns
Identify content with
unusually high engagement
rates
START/GO
(Donkey Land)
#searchlove @larrykim
2
1
Kill Your Donkeys.
Milk Your Unicorns.
Donkey
Elimination
Stop Wasting time
pushing donkeys.
Let them die.
Unicorn Alert
Get off Content
Treadmill. Go nuts with
your best unicorns
across all channels.
END/REPEAT
(Unicorn Land)
– OR is it??
#searchlove @larrykim
What Does it All Mean?
Content
Marketing?
#searchlove @larrykim
How Content Marketing REALLY Works
STEP 1:
Demand Creation: Create & Promote Inspirational / Memorable
Content about Your Brand to your Target Market
STEP 2:
Bias Formation: People See Your Content, But Don’t Necessarily Take
Action Right Away.
STEP 3:
Harvest Demand: Later when the
Need Arises, People either:
Do a Branded Search
for Your Stuff
Do Un-Branded Search but
Biased Towards Clicking &
Buying From You.
#searchlove @larrykim
Comparing New vs. Repeat Visitors
How Does Brand Affinity Impact
Content Marketing Success?
#searchlove @larrykim
Brand Affinity DRAMATICALLY Impacts CTR (+2-3x!)
#searchlove @larrykim
Brand Affinity DRAMATICALLY Impacts CONVERSION
RATES (+2-3x!)
#searchlove @larrykim
#searchlove @larrykim
Returning Visitors: 127% Higher Conversion Rate,
218% Higher Time on Site
Virtuous Cycle of Unicorn Land
#searchlove @larrykim
1. Unicorn Alert Yields Better Engagement
2. Better Engagement Yields Better Unicorn Alerts!
#searchlove @larrykim
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