Organizational BehaviourOrganizational behavior Study of human behavior in organizations. A multidisciplinary field devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics
Definition Organisational Behaviour is a field of study that investigates the impact that individuals, groups, and structure have on behaviour within organisation for the purpose of applying such knowledge toward improving an organisation’s effectiveness.
Why do we need to study Human Behavior?• We study human behavior to be able tounderstand better ourselves and others, to knowthe reasons why we think, feel, act, speak andtalk in certain ways. Through thisunderstanding, we can relate to others betterand vice versa. • Results of studies of Human Behavior in work organizations assist management in the improvement of productivity and performance of the company as a whole.
What is organizationalbehavior and why is it important?Workplace success depends on: Respect for people Understanding of human behavior in complex Individual commitment to flexibility,creativity, and learning. Individual willingness to change.
What is organizationalbehavior and why is it important?Organizations and their members are challenged to: Simultaneously achieve high performance and high quality of life. Embrace ethics and social responsibility. Respect the vast potential of demographic and cultural diversity among people. Recognize the impact of globalization.
CHALLENGES AND OPPORTUNITIES FOR OB1.Managing Workforce Diversity2.Improving Quality and Productivity3.Responding to Labour Shortage4.Improving Customer Service5.Improving People Skill6.Empowering People7.Coping with Temporariness8.Stimulating Innovation and Change9.Helping Employees Balance Work/Life Conflicts10.Improving Ethical Behaviour