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E commerce icai

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E commerce icai

  1. 1. Dipanshu Allwani, cro0360720 1/20/2013 1
  2. 2. THE INSTITUTE OF CHARTERED ACCOUNTANT OF INDIAProject Report Presented On The Completion Of 100 hrs Of ITT TrainingElectronic Commerce Presented By:- Dipanshu Allwani CRO 0360720
  3. 3. THE INSTITUTE OF CHARTERED ACCOUNTANT OF INDIACA Rahul Jain Chairman
  4. 4. THE INSTITUTE OF CHARTERED ACCOUNTANT OF INDIA 1/20/2013 ACKNOWLEDGEMENTI Wish To Express My Deep Gratitude And EverlastingIndebtedness To Our Guide Mr. Vishal Karanjiker & Mr.MANOJ KORI SIR Whose Advise, ConstantEncouragement, Invaluable Suggestions And ExpertGuidance Were The Utmost Help In Completing ThePresentation Work In Prescribed Time. I Would Like ToExpress My Gratitude To The Institute Of CharteredAccountants Of India For Organizing Such A TrainingWhich Helped Me In Developing My Computer Skills. I AmEqually Indebted To All Supporting Staff Members Of TheInstitute Jabalpur Branch For Their Co-operation InCompletion Of My Training And Project. Dipanshu Allwani CRO0360720
  5. 5. 1/20/2013Dipanshu Allwani, 5 cro0360720
  6. 6. 1/20/2013 What Is a Commerce ? Commerce refers to all the activities the purchase and sales of goods or services. Ex:- Marketing, sales, payment, fulfillment, customer serviceDipanshu Allwani, 6 cro0360720
  7. 7. 1/20/2013  The race to 60 million users  Radio—30 years  TV—15 years  The Internet—3 years to 90 million usersDipanshu Allwani, cro0360720 7
  8. 8. 1/20/2013Electronic Commerce (E-Commerce)1. Electronic Commerce or e-commerce, the exchange of goods and services by means of the Internet or other computer networks. E- commerce follows the Is An E-Commerce ? What same basic principles as traditional commerce—that is, buyers and sellers come together to exchange goods for money. But rather than conducting business in the traditional way—in stores and other “brick and mortar” buildings or through mail order catalogs and telephone operators—in e- commerce buyers and sellers transact business over networked computers.2. E-commerce offers buyers convenience. They can visit the World Wide Web sites of multiple vendors 24 hours a day and seven days a week to compare prices and make purchases, without having to leave their homes or offices. In some cases, consumers can immediately obtain a product or service, such as an electronic book, a music file, or computer software, by downloading it over the Internet.3. Ecommerce can be broken into four main categories: B2B, B2C, C2B, and C2CDipanshu Allwani, 8 cro0360720
  9. 9. 1/20/2013 Types of E-Commerce B2B (Business-to-Business) Companies doing business with each other such as manufacturers selling to distributors and wholesalers selling to retailers. Pricing is based on quantity of order and is often negotiable. B2C (Business-to-Consumer) Businesses selling to the general public typically through catalogs utilizing shopping cart software. By dollar volume, B2B takes the prize, however B2C is really what the average Joe has in mind with regards to ecommerce as a whole. Having a hard time finding a book? Need to purchase a custom, high-end computer system? How about a first class, all-inclusive trip to a tropical island? With the advent ecommerce, all three things can be purchased literally in minutes without human interaction. Oh how far weve come! C2B (Consumer-to-Business) A consumer posts his project with a set budget online and within hours companies review the consumers requirements and bid on the project. The consumer reviews the bids and selects the company that will complete the project. Elance empowers consumers around the world by providing the meeting ground and platform for such transactions. C2C (Consumer-to-Consumer) There are many sites offering free classifieds, auctions, and forums where individuals can buy and sell thanks to online payment systems like Pay Pal where people can send and receive money online with ease. eBays auction service is a great example of where person-to-person transactions take place everyday since 1995.Dipanshu Allwani, 9 cro0360720
  10. 10. 1/20/2013 Advantages Disadvantages • Being able to conduct • Time for delivery of 1 business 24 x 7 x 365. 1 physical products • Access the global • Limited and selected 2 marketplace 2 sensory information. • Privacy, security, payment, 3 • Speed identity, contract 3 • Opportunity to reduce • Perishable goods and 4 costs 4 Returning goods • Stepping beyond borders • Physical product, supplier & 5 to a global view 5 delivery uncertaintyDipanshu Allwani, 10 cro0360720
  11. 11. 1/20/2013  Internet  Mobile technologies  Web architecture  Component programming  Data exchange  Multimedia  Search engines  Access security  Data mining  Cryptographic security  Intelligent agents  Watermarking  Payment systemsDipanshu Allwani, cro0360720 11
  12. 12. 1/20/2013 SELLERS CYCLE IDENTIFY CREATE CUSTOMERS ADVERTISING PRODUCT NEGOTIATE SEND GOODS RECEIVE PAYMENTS SALE 12Dipanshu Allwani, cro0360720
  13. 13. 1/20/2013 BUYERS CYCLE SEARCHES FOR IDENTIFIED NEED SELECT A VENDOR PRODUCTS NEGOTIATES A RECEIVES REPORT MAKES PAYMENT PURCHASE PROVIDES PERFORMS USE PRODUCT FEEDBACK MAINTENENCEDipanshu Allwani, 13 cro0360720
  14. 14. 1/20/2013Dipanshu Allwani, cro0360720 14
  15. 15. 1/20/2013 Process Involved In E- Commerce 1. Attract customers  Advertising, marketing 2. Interact with customers  Catalog, negotiation 3. Handle and manage orders  Order capture  Payment  Transaction  Fulfillment (physical good, service good, digital good) 4. React to customer inquiries  Customer service  Order trackingDipanshu Allwani, cro0360720 15
  16. 16. 1/20/2013  EDI is the computer to computer exchange of business between companies.  EDI replaces the faxing BENEFITS OF EDI and mailing of paper documents. LESS EXPENSIVE MUCH LESSER LESSE ERROR THAN HANDLING OCCURRED  About 80,000 LABOUR IS PAPER BECAUSE OF REQUIRED DOCUMENTS COMPUTER companies have made SYSTEM the switch to EDI to improve their INSTANT MORE RELIABLE LESS TIME DOCUMENT CONSUMING RETRIEVAL Efficiency.Dipanshu Allwani, cro0360720 16
  17. 17. 1/20/2013 CREDIT CARD JOINT ELECTRONIC ELECTRONIC TRANSACTION CHEQUES ELECTRONIC PAYMENTS ELECTRONIC SMART PURSES CARDSDipanshu Allwani, cro0360720 17
  18. 18. 1/20/2013 Reduce Greater Increase Simplified Administrative Security. Efficiency. Book Keeping costDipanshu Allwani, cro0360720 18
  19. 19. Brings Buyer and Sellers together for mutual Satisfying transaction through online Market. Critical Mass of buyers and Sellers Interactivity. Negotiation And Bargaining. New Products & Services. Less Time Consuming. Dipanshu Allwani, cro0360720 1/20/2013 19
  20. 20. 1/20/2013 Card Association Clearing house 5 6 7 4 Card Issuing Bank Acquiring Bank 3 8 1 2 Merchant Customer InternetDipanshu Allwani, cro0360720 9 20
  21. 21. 1/20/2013Suppose that you are a customer, now as a customer you will provide the cardnumber as part of the sale voucher to the merchantToday customer ordinarily wipes the card through a magnetic reader. Merchantmay have the policy of checking on transaction above a certain amount with hisbank, which is called Acquiring BankThe acquiring bank may complete a check that reaches all the way to your Card –Issuing BankAssuming that the checking process is successfully completed the merchant thensubmits the transaction to the acquiring bank and the settlement is made throughthe Card Association – Clearing HouseNow your account will be debited and merchant account will be credited and hencethe transaction is completedDipanshu Allwani, cro0360720 21
  22. 22. 1/20/2013  The Good  Faster, cheaper and less prone to error  Customer centric  The Bad  Hardware issues…spotted owl disease  False sense of organization  Initial cost and implementation issues  Emerging economy issues…haves and have-nots  The Ugly  The bad guys and hackers…our focus todayDipanshu Allwani, cro0360720 22
  23. 23. 1/20/2013Dipanshu Allwani, 23 cro0360720
  24. 24. 1/20/2013Dipanshu Allwani, cro0360720 24
  25. 25. 1/20/2013 Audit Consideration In an E-commerce Environment The advent of web-based ordering and operating systems increases the challenges many auditors face when auditing clients who are adopting e- commerce strategies. E-commerce produces new and more complex value added models and in this process several integrated applications are developed and deployed at a rapid pace. Therefore, it is important for the auditor to understand the extent of dependence of the business on e- commerce and also its impact both on the business model and operations.Dipanshu Allwani, cro0360720 25
  26. 26. 1/20/2013  Proactive posture  On-going analysis and effort  Defending the Digital Frontier, Mark Doll, Sajay Rai and Jose Granado. Ernst & Young, LLP.Dipanshu Allwani, cro0360720 26
  27. 27. 1/20/2013Presentation by …….DIPANSHU ALLWANI(cro 0360720)Feed back @allwanidips@gmail.comAll the best…………………… 28

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