Greytrix Sage CRM CTI Framework integrates the enterprise customer database with your computer telephony systems to provide prompt customer response. The Sage CRM CTI Framework is a flexible open ended infrastructure that is applied on top of Sage CRM to allow for a customizable and extendible CTI integrated system. Explore the possibilities of a single integrated console allowing enterprises to leverage existing Sage CRM technology, thereby mapping your business process with your telephone lifecycle.
Operational benefits of Sage CRM CTI Framework:
1. Save crucial time of service agents and shorten response time
2. Flexible open ended infrastructure for easy customization and is scalable with your Sage CRM.
3. Boost employee productivity
4. Reduce costs
5. Improve after call work
6. Better uniformity in documentation and analytics
Know more about the product –http://www.greytrix.com/product/sage-crm-add-ons/sage-crm-cti-framework
For more information on Greytrix Business Manager, write to us at firstname.lastname@example.org