Presentation
Skills
Jennifer L. Peel, Ph.D.
Director of Education
Office of Graduate Medical Education
While hard work and good ideas are essential to success, your
ability to express those ideas and get others to join you is...
“The biggest problem with
communication is the illusion
that it has been accomplished.”
-George Bernard Shaw
What was wrong
with that?
What is your vision of
the ideal presenter in
our environment?
+ Δ
Self-Assessment
“I always think a great
speaker convinces us not by
force of reasoning but
because he is visibly enjoying
the beliefs he w...
Objectives for Today
 By the end of the session, participants will
be able to…
 utilize eye contact, body language and v...
General Competencies
 Interpersonal Communication
 Professionalism
 Practice-Based Learning & Improvement
Podium Panic
For some people, the
thought of giving a
presentation is more
frightening than falling off
a cliff, financial...
Dealing with Podium Panic
 Audiences are forgiving
 Nervousness is usually invisible
 Be yourself
 Practice deep breat...
 Check out the room in advance
 Concentrate on the message
 Begin with a slow, well prepared
intro; have a confident an...
 Never let them out of your sight.
 Looking them in the eye makes them
feel that they are influencing what you
say.
 Ey...
Body Language
NO-NO’s
 Lean on or grip the podium
 Rock or sway in place
 Stand immobile
 Use a single gesture repeate...
Body Language
NO-NO’s
 Cross your arms in front of your chest
 Use obviously practiced or stilted
gestures
 Chew gum or...
Body Language
NO-NO’s
 Lean into the microphone
 Shuffle your notes unnecessarily
 Tighten your tie or otherwise play w...
Voice
 Voice Intelligibility
 Articulation
 Pronunciation
 Vocalized
pauses
 Overuse of stock
expressions
 Substanda...
Preparing Content
 Analyze your AUDIENCE.
 Define what ACTION you want
them to take.
 Arrange your ARGUMENT to move
the...
Analyze Your Audience
 What are their names, titles,
backgrounds, reasons for attending,
etc…?
 What are their big conce...
Analyze Your Audience
 What is their perception of you
and your institution?
 What are their questions likely to
be?
 W...
Define What Action
 What action do you want the
audience to take?
 Define it in terms of the audience.
 What will they ...
Arranging Your Argument
1. Shake hands with the audience.
2. Get to the point.
3. Present your theme.
4. Tell ‘Em3
.
5. De...
Your turn!
Visual Aids
Visual Aids
(not the stars of
the show)
Design Concepts
•Big
•Simple
•Clear
Big
•Should be able to read
everything from the back row
•At least 28 pt, preferably 36
•Use the floor test
Simple
•No more than 6 lines
•No more than 7 words per
line
Clear
•Arial or Helvetica
•Blue background with yellow text
•Avoid overuse of red, shadows,
animation and transitions
•Bew...
Clear
•Clip art should add to the content
•Ditto on sound clips
•Use a different background only
to emphasize one slide
Visual Aids
should be
on the
speaker’s
left.
Your turn!
Questions & Answers
“Does anyone have any
questions for my answers?”
-Henry Kissinger
Questions & Answers
 Beginning of a whole new
interactive presentation
 Opportunity to make a point
 Most presentations...
Questions & Answers
 Anticipate lines of
questioning
 Rehearse
 Don’t rank questions
 Keep answers brief
 Be honest—d...
NEVER argue
with a member of
the audience.
THE RULE
 Look at the questioner.
 Remain neutral and attentive.
 Listen to the whole question.
 Pause before you respond.
 Ad...
Easy as A B C
“I can’t Answer that
question Because …,
but I Can tell you…”
+ Δ
Self-Assessment
“Better to keep your
mouth shut and appear
ignorant than open it
and remove all doubt.”
-Mark Twain
Objectives for Today
 By the end of the session, participants will
be able to…
 utilize eye contact, body language and v...
“Make sure you have finished
speaking before your audience
has finished listening.”
-Dorothy Sarnoff
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Presentation skills. AKaSH Panchani

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  • While hard work and good ideas are essential to success, your ability to express those ideas and get others to join you is just as important. (I apologize if you can’t see this in the back of the room, but it’s in your handout). Much of this verbal expression will be one on one or in small groups, but periodically you will be involved in more formal and public speaking in front of larger numbers. If this thought makes you nervous, you are not alone. Many speakers lack the skills and confidence to make effetcive (oops, I guess that’s a typo) presentations. We have all been victims of speakers who put us to sleep. Despite knowing how ineffective many speakers are, many of us have found that, despite the best intentions, we haven’t fared much better. We knew the topic and the ideas were written down, but the presentation still didn’t go well. Was it the way you delivered the presentation? Was it because the audience didn’t seem interested?
  • Intelligibility=understandability Variability=expresses differences in meaning
    Articulation (enunciation)= the precision and clarity with which you utter the sounds of speech. Chiefly the job of the jaw, tongue, and lips. Most articulation problems come from laziness on the parts of these organs.
    Pronunciation=traditional or customary utterance of words. Common faults are the misplacement of accent, omitting sounds, adding sounds,and verbalizing silent letters.
    Vocalized pauses=uh, um, ah. Know your subject.
    Overuse of stock expressions=OK, like, you know. Conveys a lack of originality.
    Substandard grammar
    Force=variability of volume
    Pitch=highness or lowness
    Emphasis=stressing certain phrases or sections
  • Presentation skills. AKaSH Panchani

    1. 1. Presentation Skills Jennifer L. Peel, Ph.D. Director of Education Office of Graduate Medical Education
    2. 2. While hard work and good ideas are essential to success, your ability to express those ideas and get others to join you is just as important. Much of this verbal expression will be one on one or in small groups, but periodically you will be involved in more formal and public speaking in front of larger numbers. If this thought makes you nervous, you are not alone. Many speakers lack the skills and confidence to make effetcive presentations. We have all been victims of speakers who put us to sleep. Despite knowing how ineffective many speakers are, many of us have found that, despite the best intentions, we haven’t fared much better. We knew the topic and the ideas were written down, but the presentation still didn’t go well. Was it the way you delivered the presentation? Was it because the audience didn’t seem interested?
    3. 3. “The biggest problem with communication is the illusion that it has been accomplished.” -George Bernard Shaw
    4. 4. What was wrong with that?
    5. 5. What is your vision of the ideal presenter in our environment?
    6. 6. + Δ Self-Assessment
    7. 7. “I always think a great speaker convinces us not by force of reasoning but because he is visibly enjoying the beliefs he wants us to accept.” -W.B. Yeats
    8. 8. Objectives for Today  By the end of the session, participants will be able to…  utilize eye contact, body language and voice to their advantage in a presentation,  apply the 3 A’s in preparing content for a presentation,  develop visual aids that reflect good instructional design properties, and  respond to questions in an effective manner.
    9. 9. General Competencies  Interpersonal Communication  Professionalism  Practice-Based Learning & Improvement
    10. 10. Podium Panic For some people, the thought of giving a presentation is more frightening than falling off a cliff, financial difficulties, snakes and even death.
    11. 11. Dealing with Podium Panic  Audiences are forgiving  Nervousness is usually invisible  Be yourself  Practice deep breathing/ visualization techniques  Begin in your comfort zone
    12. 12.  Check out the room in advance  Concentrate on the message  Begin with a slow, well prepared intro; have a confident and clear conclusion  Be prepared and practice
    13. 13.  Never let them out of your sight.  Looking them in the eye makes them feel that they are influencing what you say.  Eye contact allows the presentation to approximate conversation—the audience feels much more involved. Eye Contact
    14. 14. Body Language NO-NO’s  Lean on or grip the podium  Rock or sway in place  Stand immobile  Use a single gesture repeatedly  Examine or bite your fingernails
    15. 15. Body Language NO-NO’s  Cross your arms in front of your chest  Use obviously practiced or stilted gestures  Chew gum or eat candy  Click or tap your pen, pencil or pointer
    16. 16. Body Language NO-NO’s  Lean into the microphone  Shuffle your notes unnecessarily  Tighten your tie or otherwise play with your clothing  Crack your knuckles  Jangle change or key in your pocket
    17. 17. Voice  Voice Intelligibility  Articulation  Pronunciation  Vocalized pauses  Overuse of stock expressions  Substandard grammar  Voice Variability  Rate of speech  Volume  Pitch or tone  Emphasis
    18. 18. Preparing Content  Analyze your AUDIENCE.  Define what ACTION you want them to take.  Arrange your ARGUMENT to move them. 3 A’s
    19. 19. Analyze Your Audience  What are their names, titles, backgrounds, reasons for attending, etc…?  What are their big concerns?  What are their objectives, fears, hot buttons, and attitudes?
    20. 20. Analyze Your Audience  What is their perception of you and your institution?  What are their questions likely to be?  What is personally at stake for them?  How much detail do they need?
    21. 21. Define What Action  What action do you want the audience to take?  Define it in terms of the audience.  What will they feel, believe, and do after hearing your talk?
    22. 22. Arranging Your Argument 1. Shake hands with the audience. 2. Get to the point. 3. Present your theme. 4. Tell ‘Em3 . 5. Develop your agenda point by point. 6. Summarize and recommend.
    23. 23. Your turn!
    24. 24. Visual Aids
    25. 25. Visual Aids (not the stars of the show)
    26. 26. Design Concepts •Big •Simple •Clear
    27. 27. Big •Should be able to read everything from the back row •At least 28 pt, preferably 36 •Use the floor test
    28. 28. Simple •No more than 6 lines •No more than 7 words per line
    29. 29. Clear •Arial or Helvetica •Blue background with yellow text •Avoid overuse of red, shadows, animation and transitions •Beware of busy backgrounds
    30. 30. Clear •Clip art should add to the content •Ditto on sound clips •Use a different background only to emphasize one slide
    31. 31. Visual Aids should be on the speaker’s left.
    32. 32. Your turn!
    33. 33. Questions & Answers “Does anyone have any questions for my answers?” -Henry Kissinger
    34. 34. Questions & Answers  Beginning of a whole new interactive presentation  Opportunity to make a point  Most presentations are won or lost here
    35. 35. Questions & Answers  Anticipate lines of questioning  Rehearse  Don’t rank questions  Keep answers brief  Be honest—don’t BS  Avoid negative words  Don’t repeat negative questions  Clarify question  Defer to experts  Move your eyes off questioner  If negative, end your response focused on somebody else
    36. 36. NEVER argue with a member of the audience. THE RULE
    37. 37.  Look at the questioner.  Remain neutral and attentive.  Listen to the whole question.  Pause before you respond.  Address the questioner, then move your eyes to others. Instead…
    38. 38. Easy as A B C “I can’t Answer that question Because …, but I Can tell you…”
    39. 39. + Δ Self-Assessment
    40. 40. “Better to keep your mouth shut and appear ignorant than open it and remove all doubt.” -Mark Twain
    41. 41. Objectives for Today  By the end of the session, participants will be able to…  utilize eye contact, body language and voice to their advantage in a presentation,  apply the 3 A’s in preparing content for a presentation,  develop visual aids that reflect good instructional design properties, and  respond to questions in an effective manner.
    42. 42. “Make sure you have finished speaking before your audience has finished listening.” -Dorothy Sarnoff

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