Digital workplace projects rarely fail just because of technology issues.
Efforts to improve intranets, increase adoption of employee collaboration platforms, launch enterprise mobile apps for employees, and other such digital workplace initiatives usually suffer because of issues around strategy, planning, governance and training.
All these causes of failure can be addressed with improved stakeholder engagement. But there are right ways and wrong ways to engage stakeholders.
This presentation draws on the Digital Workplace Group's decade-plus experience helping large global organizations improve their intranets and broader digital workplaces. It lists four of the most common mistakes of stakeholder engagement and the solutions.