Digital futures 2012 conference

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Presentation given to the Digital Futures conference run by Shropshire County Council on Monday 10th September 2012

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  • Digital futures 2012 conference

    1. 1. Louise KidneyDigital Engagement LeadGovernment Digital Service@loulouk
    2. 2. Social media by defaultLouise GDS 2
    3. 3. Open policy making & Agile communicationsLouise GDS 2
    4. 4. Communicate with citizens where they already are Use social media to consult and engage Increase the impact of your communication Be transparent & accountable Be part of the conversation The Civil Service CodeLouise GDS 9
    5. 5. Drafted using existing guidelines as basisLouise GDS 9
    6. 6. Reviewed bythe communityat Teacampand onstakeholderblogs(here bedragons but thegood kind)
    7. 7. Community wanted visible leadership Permission A trojan horse for culture change Protection Starting point for discussionLouise GDS 9
    8. 8. That’s not what we were delivering. So...Louise GDS 9
    9. 9. We started again based on the feedback, a vision and the design principles approachLouise GDS 9
    10. 10. Result: Crowd sourced document owned by the communityLouise GDS 9
    11. 11. More importantly, open discussion across all Departments within governmentLouise GDS 9
    12. 12. Communicate with citizens where they already are Use social media to consult and engage Increase the impact of your communication Be transparent & accountable Be part of the conversation The Civil Service CodeLouise GDS 9
    13. 13. Part II Open Agile Communications (or; trying to keep up with the cool kids)Louise GDS 14
    14. 14. The Civil Service Reform PlanLouise GDS 14
    15. 15. #bowlerhats
    16. 16. Comment is free?Louise GDS 14
    17. 17. Facebook & Twitter chats here be dragons of a different kindLouise GDS 14
    18. 18. We learned a lotLouise GDS 14
    19. 19. But most of all: listen iterate deliver listen iterate deliver listen iterate... You get the ideaLouise GDS 14
    20. 20. Louise KidneyDigital Engagement LeadGovernment Digital Service@louloukImage credits: Peregrinari (Flickr),puffles2010 (Flickr)

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