Diego Martinez

São Paulo Area, Brazil Brazil

Sr. Player Services / Solutions Manager at Riot Games

Technology / Software / Internet

Current Senior in Player Services and Solutions in Game industry, in a multinational context, challenged by very fresh and dynamic business segment with several processes for product lifecycle management and Client (Player) Relationship Management. Consulting experience in projects bidding and selling, business and marketing plans, analytics, process optimization, CRM, PMO, strategic sourcing models development and implementations Main results focused on success fees by advancing infrastructure operations, costs reductions through strategic sourcing and logistics optimization, besides customer satisfaction rates improvement. Main competences: teamwork, enabler, make it happen and probl...