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Let's Talk About
Phishing, Malware, and Ransomware
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© 2021 Lane Technology Solutions

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What are they?
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Phishing Attacks
An email pretends to be
from a trusted contact, &
entices a user to click a
malicious link, download
a malicious file, or give
access to sensitive
information, account
details or credentials.
Malware, short for
"malicious software," refers
to a type of computer
program designed to infect
a legitimate user's
computer and steal data.
Ransomware
Ransomware involves
encrypting company
data so that it cannot
be used or accessed,
and then forcing the
company to pay a
ransom to unlock the
data.
Malware
© 2021 Lane Technology Solutions

3.
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Ways to Protect Your Business by Educating
Your Employees...
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© 2021 Lane Technology Solutions

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Advise employees to not open
emails if:
* The sender has an unfamiliar email
address - even if appears to be from a
reputable source.
* It contains grammatical or spelling errors.
* The email addresses you by your last name
instead of just your first name.
* The email requests you to click on a link or
makes any request out of the ordinary.
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1. Teach them to spot
suspicious emails
Train employees to identify phishing scams.
It’s important to keep reminding
employees to be vigilant about email.
Following up on training by
occasionally sending employees
suspicious-looking emails to see if
they react properly is good practice.
© 2021 Lane Technology Solutions

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Communicate protocols for protecting banking
information & install robust antivirus protection
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2. Set policies for
guarding sensitive
business information
The main risk that cybercriminals pose to users is stealing
online banking information such as banking and credit
card accounts and passwords.
They may then use it to drain your account or run up
fraudulent credit card bills in your name.
Or they may sell your account information on the black
market, where this confidential information fetches a
good price.
So to protect against Malware:
1. Personal vigilance ~ Be wary of emails that ask you to
provide account numbers or passwords.
2. Install well designed antivirus software ~ It will check
downloaded programs to ensure that it is malware-free and
periodically scan the devise to detect and defeat any malware
that may have slipped through.
© 2021 Lane Technology Solutions

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1. Do not provide personal information when answering
an email, unsolicited phone call, text message or
instant message. Phishers will try to trick employees
into installing malware, or gain intelligence for attacks
by claiming to be from IT.
2. Do not pay the ransom. Even if the ransom is paid,
there is no guarantee that you will be able to regain
access to your files.
3. Do notify your IT department Right Away if you
suspect your computer has been compromised.
4. Do use reputable antivirus software and a firewall.
Maintaining a strong firewall and keeping your
security software up to date are critical.
5. Do employ content scanning and filtering on your mail
servers.
6. Do make sure that all systems and software are up-to-
date with relevant patches. Regular patching of
vulnerable software is necessary to help prevent
infection.
7. Do alert your IT department beforehand, if traveling.
Make sure you use a trustworthy Virtual Private
Network (VPN) when accessing public Wi-Fi.
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3. Train your Employees on
the Do’s and Don'ts of
Ransomware Attacks
Most of the ransomware attacks that have taken place in
the past have been linked to poor protection practices
by employees.
© 2021 Lane Technology Solutions