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Women in Automation: Exploring RPA - Part 1 of 3

  1. 1 Women in Automation Series A touch of inspiration from women developers
  2. Women in Automation: Exploring RPA Part 1 of 3 November 1, 2022 Cynthia Libby Consulting Director, UiPath
  3. 3 • What is RPA? • Who is UiPath? • RPA Job Market Overview • How can RPA work for you? • How do I learn RPA? Agenda
  4. 4 I’ve worked in about every area of Software starting with a high school internship in 1980 working on Dr Pepper bottling reports. One of the things I hated as an intern was when I had to look up bottler numbers and write them on a sheet of paper. I quickly decided that I hated doing repetitive tasks and started automating anything that I could. For many years I traveled as a consultant and got to see some cool places. I was in automated testing prior to doing RPA. I have worked with several different RPA tools. Today I work for UiPath – an RPA software company. Who am I?
  5. 5 This presentation may include forward-looking statements. Forward looking statements include all statements that are not historical facts, and in some cases, can be identified by terms such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “project,” “will,” “would,” “should,” “could,” “can,” “predict,” “potential,” “continue,” or the negative of these terms, and similar expressions that concern our expectations, strategy, plans or intentions. By their nature, these statements are subject to numerous risks and uncertainties, including factors beyond our control, that could cause actual results, performance or achievement to differ materially and adversely from those anticipated or implied in the statements. Although our management believes that the expectations reflected in our statements are reasonable, we cannot guarantee that the future results, levels of activity, performance or events and circumstances described in the forward-looking statements will be achieved or occur. Recipients are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date such statements are made and should not be construed as statements of fact. This meeting is strictly confidential. By participating in this meeting, you agree to keep any information we provide confidential and not to disclose any of the information to any other parties without our prior express written permission. Neither the information contained in this presentation, nor any further information made available by us or any of our affiliates or employees, directors, representatives, officers, agents or advisers in connection with this presentation will form the basis of or be construed as a contract or any other legal obligation. Safe Harbor
  6. What is Robotic Process Automation (RPA)? Robotic Process Automation allows anyone to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications just like humans do. They interpret, trigger responses, and communicate with other systems in order to perform a vast variety of repetitive tasks.
  7. 7 7 Work processes move across and within multiple apps, systems of record, and data repositories… Linkage Burden Average large organization: 175+ Enterprise Applications
  8. 8 Inputting data Copy & pasting Combining data sources People carry much of this burden: frustrating for them, inefficient for the enterprise
  9. 9 So What is Automation / RPA? See Read the screen Think Understand and decide what to do Do Interact with applications and data With AI Computer Vision, Document Understanding, and AI-powered skills, robots can interact with screens, systems, and data like people do
  10. 10 What can software robots do? Here are some of the tasks that can be easily handed over to Robots Look at That Robot Go! Connect to system APIs Move files and folders Open emails and attachments Make calculations Log in to any application Extract content from documents, PDFs, emails and forms Read and write to databases Scrape data from the web
  11. 11 Automation layer Robots Sit on Top of An Organizations Existing Applications
  12. 12 Identify Business unit reviews processes for the following criteria • Highly manual • Repetitive process • Rules based • High volume/frequency • Structured input • Standard inputs • Low exception rate • Stable process/system 1 3 Evaluate Evaluate for automation benefits • Cost Savings • Revenue Generation • Improved Customer Experience • Volume / Frequency • Speed Sensitivity Prioritize Prioritize using the following criteria through the COE • Alignment of benefits to Goals / Objectives • Process complexity • Imminent change to Process or Application involved The more of this criteria that a process meets, the most benefit that can be achieved. RPA Process Selection 2
  13. Who is UiPath?
  14. 14 A Leader in the 2020 Gartner Magic Quadrant for Robotic Process Automation This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from UiPath. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. For the second consecutive year, UiPath is placed highest for its ability to execute “In the second year of this Magic Quadrant, the bar has been raised for market viability, relevance, growth, revenue and how vendors set the vision for their RPA offerings in a fluid market.”* *Source: Gartner, “Magic Quadrant for Robotic Process Automation,” Saikat Ray, Arthur Villa, Cathy Tornbohm, Naved Rashid, Melanie Alexander, July 27, 2020
  15. 15 Attended Robot Unattended Robot Attended, In Tandem Human on computer with Robot process in background Examples: HR Robot works with onboarding team to provision a new employee No Robots Hybrid Attended process uses human’s computer to kick off unattended background process Examples: Service Rep turns on Robot to delete customer data from multiple databases as part of a GDPR "right to forget" request Examples: Brainstorm with your team Fully Unattended 100% automation Examples: Robot processes invoices Robot loads data into a system like SAP 100% human You decide how your robots work for you... Robots are your digital helpers. UiPath software robots are intelligent, reliable, flexible, and eager to take on a huge range of tedious tasks. Choose attended, unattended, or a bit of both (hybrid model).
  16. 16 RPA Developers and Citizen Developers Govern and determine distribution for automations (if applicable) Use robots and apps in day-to-day work COE Automation Users RPA Developers Assesses & prioritizes automation—including employee suggestions Build automations COE RPA Developers Create task automations for themselves based on governance rules Create digital assistants for team usage based on governance rules Self Users Power Users Citizen Developers
  17. 17 Where professional RPA Developers design automations visually, building any kind of automation from simple tasks to robots enhanced with AI skills.
  18. 18 Employees chip in as Citizen Developers by automating their own Excel and Outlook tasks in a simplified canvas.
  19. 19 Manage, monitor, optimize, and secure your robots On-Premises Private Cloud Public Cloud UiPath Automation Cloud Back to Platform
  20. RPA Job Market Overview
  21. 21 COVID-19 is pushing companies
  22. 22 *Research conducted in 29 countries, representing 80% of the world’s GDP Growing job demand: 1. Data Analysts and Scientists 2. AI and Machine Learning Specialists 3. Big Data Specialists 4. Digital Marketing and Strategy Specialists 5. Process Automation Specialists 6. Business Development Professionals 7. Digital Transformation Specialists 8. Information Security Analysts 9. Software and Applications Developers 10. Internet of Things Specialists Decreasing job demand: 1. Data Entry Clerks 2. Administrative and Executive Secretaries 3. Accounting, Bookkeeping and Payroll Clerks 4. Accountants and Auditors 5. Assembly and Factory Workers 6. Business Services and Administration Managers 7. Client Information and Customer Service Workers 8. General and Operations Managers 9. Mechanics and Machinery Repairs 10. Material-Recording and Stock-keeping Clerks Source: Future of Jobs Report 2020, World Economic Forum. By 2025, new jobs will emerge, and others will be displaced by a shift in the division of labor between humans and machines. Future of Jobs Report 2020*, World Economic Forum
  23. 23 The majority of RPA salaries in the U.S. range between $94,000 to $131,500, with the average annual salary being $114,000. The starting salary in RPA is at $63,000. Well Paying Jobs $114,000 per year Robotic Process Automation - Growth & Opportunities The global RPA market size was valued at USD 1.4 billion in 2019 and is anticipated to exhibit a CAGR of 40.6% from 2020 to 2027. RPA market size growth 40.6% CAGR Future of work 97 million By 2025, 85 million jobs may be replaced by 97 million new roles with new division between humans, machines, and algorithms Future of work Report 2020– WEF 84% Eighty-four percent of employers are set to rapidly digitalize working processes. Future of work Report 2020– WEF Rapid Business Transformation Robotics Engineer #2 emerging job in the U.S”, with 40% annual growth. LinkedIn 2020 Emerging Jobs Report Increasing Job Demand 40% Growth/ Annum 5,000+ active UiPath RPA Developer job postings in the US and only 1 out of 8 are being filled. EMSI-2020 Daily active RPA job postings 5,000+ openings
  24. 24 United States Country profile according to the World Economic Forum – Future of Jobs 2020 Report 69.40% 96% 64.50% 45.20% 70.50% 69.70% 1 2 3 4 5 6 EDUCATION & SKILLS 90% 82% 93% 1 2 3 TECHNOLOGY ADOPTION Emerging and redundant job roles Role identified as being in high demand or increasingly redundant within their organization, ordered by frequency. (only relevant selected) Emerging 1. AI and Machine Learning Specialists 2. Data Analysts and Scientists 5. Digital Transformation Specialists 6. Process Automation Specialists Redundant 1. Data Entry Clerks 2. Accounting, Bookkeeping and Payroll Clerks 3. Administrative and Executive Secretaries 5. Accountants and Auditors 6. Client Information and Customer Service Workers 7. Business Services and Administration Managers 8. General and Operations Managers 10. Human Resources Specialists Emerging skills Skills identified as being in high demand within their organization, ordered by frequency. (only relevant selected) 1. Analytical thinking and innovation 3. Complex problem-solving 4. Critical thinking and analysis 6. Creativity, originality and initiative 8. Reasoning, problem-solving and ideation 10. Technology design and programming 11. Technology use, monitoring and control 12. Systems analysis and evaluation Current skills in focus of existing reskilling/upskilling programs Share of companies surveyed identifying this skill as being in focus across their reskilling or upskilling programs. (only relevant selected) 1. Analytical thinking and innovation 2. Leadership and social influence 3. Active learning and learning strategies 4. Critical thinking and analysis 5. Technology design and programming 6. Complex problem-solving 7. Technology use, monitoring and control 8. Creativity, originality and initiative 9. Emotional intelligence 10. Reasoning, problem-solving and ideation. 95% 93% 91% 85% 1 2 3 4 RESPONSE TO SHIFTING SKILLS NEEDS
  25. 25 Emerging jobs in the ‘automation first’ economy RPA Developers RPA Citizen Developers RPA Users RPA Business Analysts RPA Solution Architects RPA Infrastructure Engineers RPA Educators RPA Project Managers RPA Consultants
  26. How can RPA work for you? A Robot for Every Person
  27. 27 Book Review Extractor My aunt ran a bookstore and wrote book reviews for her local newspaper. I wrote an automation that would: • Search through the newspaper’s archive site for any occurrence of her name • Download the referenced pages as JPEG Email Organizer My personal email is full of messages from stores. I wrote an automation that identifies these senders and creates a rule to push those messages to a specific folder. Timecard Helper My manager expects us to track time spent with each customer. Our group wrote an automation that pulls calendar/meetings and emails to pre-populate the timecard system for us. Sample personal uses of RPA
  28. How can I learn RPA?
  29. 29 Freely available software and training UiPath Studio Community Edition allows you to download and use UiPath in the Automation Cloud. The web interface is available for any machine. However, Studio is for Windows only at this point. This will give you everything you need to learn and explore RPA. There are restrictions on the some of the features. Get started at the link below: How to start using UiPath (how to download Studio and configure your robot) The Community edition is constantly updated. This gives UiPath lots of beta testers.
  30. 30 Measure and Govern Discover Build Manage Run Engage Automation Hub • Overview course • Deep Dive course • For Citizens Task Capture Training course Process Mining • Process Analysis Fundamentals • AppOne Training course Task Mining Training course StudioX • Citizen Developer Foundation • Get Started with StudioX Studio • RPA Developer Foundation • RPA Developer Advanced • Attended Automation Document Understanding • Training course • Tutorial – Process Invoices Integration Service Training course UiPath Marketplace Automation Cloud Training course Orchestrator • Orchestrator for Developers • Infrastructure Engineer Foundation AI Center Training course Test Suite • Training course • Application Testing • RPA Testing Data Service Training course Robots – Attended and Unattended Training course Apps Training course Assistant Training course Action Center • Training course • Orchestration Process Insights • Training course (on-premise) • Training course (cloud) UiPath Academy – Free Learning Platform Workflow Analyzer Training course Automation Ops Training course
  31. 31 Role Based Training Recommendation RPA Business Analyst Foundation •Required Automation Hub Overview • Recommended Task Capture • Recommended Business Analysts & Project Managers RPA Developer Foundation •Required RPA Developer Advanced • Required. Preferably in Instructor-led classroom setting RPA Developer Continuous Learning • Recommended Platform Updates •Recommended RPA Developers RPA Citizen Developer Foundation •Required Automation Hub for Citizen Developers • Recommended Task Capture • Recommended Citizen Developers Solution Architect Developer Foundation •Required RPA Developer Continuous Learning • Recommended Platform Updates • Recommended Solution Architects Clicking on Course Name will take you to relevant page on UiPath Academy.
  32. 32 Role Based Training Recommendation (continued) RPA Business Analyst Foundation •Required Automation Operating Model Foundations • Required Automation Hub Overview • Recommended COE Leaders & Champions RPA Infrastructure Engineer Foundation •Required Platform Updates • Recommended Infrastructure Engineers Clicking on Course Name will take you to relevant page on UiPath Academy.
  33. 33 Non-UiPath sponsored training Search for “RPA Training videos” and you will see over a million results. Topics range from RPA beginning concepts that aren’t based on a specific tool, to detailed tool help. • YouTube • Anders Jensen • LinkedIn Learning • • Udemy • UiPath With Azure DevOps Partially due to UiPath Studio Community Edition being available there are lots of people using the tool and posting to YouTube.
  34. 34 • Market demand for RPA professionals is growing by 100% every year • Increase employability, marketability and recognition • ‘RPA Design & Development’ Course is aligned with RPA Associate (UiRPA) Exam • Suitable for students with technical or semi-technical background • Certified Professionals: • Reduce time to credibility • Enjoy faster career growth and higher earnings • Increase efficiency and demonstrate greater confidence Learn more: UiPath Certified Professional (UCP) Industry recognized, highly credible, high-stakes Certification
  35. 35 UiPath RPA Certification Journey Associate-level training Advanced Training New/Junior Technical/ Semi-technical RPA Professional Advanced/Senior RPA Developer Associate Certification Exam Practice Test Hands on Experience • Involved in end-to-end process development • Performing UiPath code reviews • Providing project support; i.e., Hypercare • Providing maintenance and support • Creating and reviewing project specifications • Debugging and fixing production bugs • Adding features to existing automation processes • Developing an attended process (i.e., workflow) • Developing an unattended process (i.e., workflow) • Proof of Concept – creating and/or demonstrating • Experience resolving application changes and/or code changes • Peer code reviews * self-paced learning on UiPath Academy ** instructor-led or online course delivered by UiPath Services, UiPath Learning Partners, Academic Alliance institutions, and others Step into RPA** / RPA Starter Course* (4 hrs.) RPA Developer Foundation Learning Plan (40 hrs.)* Automation Version Control Systems course (45 min)* RPA Developer Advanced Learning Plan (40 hrs.)* Introduction to Logging (2.5 hrs.)* Invoke Method & Invoke Code (1.5 hrs.)* Practice Test Hands on Experience (3-6 months) Advanced Certification Exam or RPA Advanced Design & Development Course (50 hrs.)** or equivalent RPA Design & Development Course (60 hrs.)** or equivalent or
  36. 36 Europe, Middle East, Africa AMER Academic Alliance Partners – At a Glance North America Asia-Pacific & India … along with other 100s of institutions globally
  37. Conclusion
  38. 38 Recommendations / What I Wish I Would Have Known • Be diligent with your Work/Personal life balance. • Value your skills and experience – keep adding to your toolbox. You never know when an “old skill” will prove helpful. • Don’t panic if you get laid off. If you take something below your skills/salary it takes a long time to recover. • The best computer/software/company may not last – don’t stay tied to one too long • Keep up with your contacts - Cynthia Libby LinkedIn • Always keep backups!
  39. 39 Links Look at That Robot Go! How to start using UiPath (how to download Studio and configure your robot) UiPath Academy – Free Learning Platform UiPath Certified Professional Anders Jensen UiPath With Azure DevOps Cynthia Libby LinkedIn
  40. 40 Thank You