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Connector Corner: How Jira-and Open AI-support service issues in multiple languages

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Join us for this Connector Corner webinar as we delve into the realm of RPA and the groundbreaking text generation abilities of OpenAI. Explore how these cutting-edge technologies can harmoniously merge to streamline your workflow, resulting in significant time and resource savings. In this demo we'll showcase: How to create a connection for Outlook, Jira & OpenAI in Integration Service How to leverage the Outlook Event Triggers activity in Studio Web How to build an end-to-end workflow for the automation use case Most importantly all of the above will be done LIVE, so you can get to feel the Studio Web experience yourself In addition to our Q&A, this is an interactive session. For example, we’d love to hear about your experience using the Jira activities from Integration Service, as well as your suggestions for enhancements and improvements. Speaker: Samrat Dutta, Senior Product Manager, Integration Service

Connector Corner: How Jira-and Open AI-support service issues in multiple languages

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Download to read offline
Welcome to
UiPath
CONNECTOR
CORNER
The UiPath ™ word mark, logos, and robots are registered trademarks owned by UiPath, Inc. and its affiliates. ©2023 UiPath. All rights reserved.
Integrate to automate!
2
3
Spotlight On
How Jira--and OpenAI--
support service issues in
multiple languages
5
Samrat Dutta
Senior Product Manager
Diana Gray
Community Marketing Manager,
Charlie Greenberg
Product Marketing Manager
Today’s UiPath team
6
Objectives / Value Proposition
Who does this help? Why is it useful? Competitive Positioning
• Software Development Teams: Automate
repetitive tasks such as issue creation,
assignment, status updates, and issue
transitions
• Project Managers: Automate task
assignments, notifications, and status updates,
ensuring that team members stay informed and
tasks are completed on time
• IT Operations Teams: Automate ticket
creation, assignment, and notifications,
ensuring timely responses and efficient ticket
management
• Any team that uses Jira to manage and track
their projects
• Effortless Efficiency: Simplify Workflows with
Automatic Jira Issue Creation and Status Transitions
• Mastering Jira Issue Tracking with Streamlined
JQL Querying and Reporting
• Maximized Collaboration with Jira Comments
1.User Friendly and accessible
2.Cost-Efficienct
3.Continuous Improvement

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Connector Corner: How Jira-and Open AI-support service issues in multiple languages

  • 1. Welcome to UiPath CONNECTOR CORNER The UiPath ™ word mark, logos, and robots are registered trademarks owned by UiPath, Inc. and its affiliates. ©2023 UiPath. All rights reserved. Integrate to automate!
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  • 4. How Jira--and OpenAI-- support service issues in multiple languages
  • 5. 5 Samrat Dutta Senior Product Manager Diana Gray Community Marketing Manager, Charlie Greenberg Product Marketing Manager Today’s UiPath team
  • 6. 6 Objectives / Value Proposition Who does this help? Why is it useful? Competitive Positioning • Software Development Teams: Automate repetitive tasks such as issue creation, assignment, status updates, and issue transitions • Project Managers: Automate task assignments, notifications, and status updates, ensuring that team members stay informed and tasks are completed on time • IT Operations Teams: Automate ticket creation, assignment, and notifications, ensuring timely responses and efficient ticket management • Any team that uses Jira to manage and track their projects • Effortless Efficiency: Simplify Workflows with Automatic Jira Issue Creation and Status Transitions • Mastering Jira Issue Tracking with Streamlined JQL Querying and Reporting • Maximized Collaboration with Jira Comments 1.User Friendly and accessible 2.Cost-Efficienct 3.Continuous Improvement
  • 7. 7 Key Features Jira V6.1.0 – GA 6th June 2023
  • 8. When a new email is received (Event Trigger) Translate email in English Create Jira Issue Business Benefits • Effort reduced by 80%+ • Time to create issue in Jira <10sec • Combine above with automated Jira triggers • ROI less than 2 weeks Implementation Time • Less than one day to develop the unattended robot Technologies • Jira API • Microsoft Graph API • OpenAI API When a new email is received in Outlook, translate if need be and create a Jira issue 1 2 3 Reply in original language 4
  • 9. 10 Next Steps Read the blog Connector Corner playlist Visit the website “Five Essential API Features for End- to-End Automation" https://www.uipath.com/blog/product- and-updates/end-to-end-automation- essential-api-features Visit our highly useful array of new connector business demos on YouTube! – including Gen-AI use cases https://www.youtube.com/playlist?list=PLG 3LgE4atuv8yx_CQ-OM46vGG4naUM4B9 Learn more about Integration Service from current articles, videos and demos https://www.uipath.com/product/ui- api-integration-automation
  • 10. 11 What has your Jira experience been like? What enhancements would you suggest? Our First QUESTION
  • 11. 12 Our second question to you: What prebuilt connectors would you like to see in action for upcoming Connector Corner presentations?
  • 12. Q&A