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How Dialexa Takes Care of “Jobs to be Done” Innovation

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The “Jobs to be Done” theory of innovation might be about 5 years old now, but it’s seeing a resurgence with Clayton Christensen’s new book, Competing Against Luck.

And why wouldn’t we love the “Jobs to be Done” framework at Dialexa? It fits right in with our focus on the “why” for our clients and our design thinking approach to projects.

Full write-up: https://by.dialexa.com/jobs-to-be-done-innovation

Published in: Technology
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How Dialexa Takes Care of “Jobs to be Done” Innovation

  1. 1. How Dialexa Takes Care of “Jobs to be Done” Innovation by Adam Scott https://by.dialexa.com/jobs-to-be-done-innovation
  2. 2. Dialexa We are on a mission to make every company a great technology company. We work with organizations to define and execute digital transformation strategies to improve business operations and customer experiences. Our services include: • Multi-Year Technology Roadmap • Platform Engineering • User Experience Design • Custom Software Development • Hardware Prototyping /IoT
  3. 3. The “Jobs to be Done” theory of innovation might be about 5 years old now, but it’s seeing a resurgence with Clayton Christensen’s new book, Competing Against Luck. Get the full write up of this slideshare HERE
  4. 4. And why wouldn’t we love the “Jobs to be Done” framework at Dialexa? It fits right in with our focus on the “why” for our clients and our design thinking approach to projects. Get the full write up of this slideshare HERE
  5. 5. When clients come to us, we ask one question first—do you know what your business will look like tomorrow? From that moment on, we solve specific business problems by focusing on the “job to be done.” Get the full write up of this slideshare HERE
  6. 6. Have you found the best path from product idea to execution? Download or free eBook: https://by.dialexa.com/dialexa-end-to-end- development-guide-0
  7. 7. Hiring Dialexa is Like Hiring a Milkshake Get the full write up of this slideshare HERE
  8. 8. If you’re familiar with the “jobs to be done” theory at all, you’ve probably heard of the fastfood milkshake example Christensen uses to explain the process. If you have no idea what this means, look up Clayton Christensen’s videos. Get the full write up of this slideshare HERE
  9. 9. Similar to when you hire a milkshake, you have to evaluate your options when looking to create disruptive change with innovative technology in your business. Get the full write up of this slideshare HERE
  10. 10. You could “hire” your internal operational team; you could “hire” some disruptive competition through acquisition; or you could just succumb to fear of the future and do nothing while disruptors pass you by. Get the full write up of this slideshare HERE
  11. 11. Many would go the traditional route and hire a respected IT firm—one that can repeatedly execute a commoditized business model. But this won’t give you the customized product necessary for disruption. Get the full write up of this slideshare HERE
  12. 12. That’s why companies turn to Dialexa and a “jobs to be done” approach.  Get the full write up of this slideshare HERE
  13. 13. Dialexa is Built and Operated with “Jobs to be Done” in Mind Get the full write up of this slideshare HERE
  14. 14. When we ask people what their businesses will look like tomorrow, they often answer with a business problem, some sort of plan where they require our capabilities to execute against, or they have no idea at all. If they have a plan, they can execute about 60% to 80% of the project—but they need a custom partner to push them over the edge. Get the full write up of this slideshare HERE
  15. 15. To read more you can find the full article at https://by.dialexa.com/jobs-to-be-done-innovation Get the full write up of this slideshare HERE
  16. 16. There are three main ways that we are built and operated to fulfill the “jobs to be done” theory and deliver the custom problem solving our clients need: Get the full write up of this slideshare HERE
  17. 17. • Dialexa Structure:  Because people are hiring us to be innovative, we need to make sure we’re as flat as possible internally. Our project teams can’t have unnecessary hoops to jump through when they’re trying to execute. Get the full write up of this slideshare HERE
  18. 18. That’s why our office layout is pod-based—as project teams form, those people sit together to facilitate collaboration. Not only that, but we make sure to hire highly distributed talent. Hardware people who can step into QA, project managers that can design software, etc. This structure helps us move quickly and innovate for our clients. Get the full write up of this slideshare HERE
  19. 19. • Dialexa Organization: Transparency is important for the success of our projects. We’re transparent with clients on project statuses and ensure we have client involvement on a day-to- day basis. Being transparent helps us establish good communication through different channels so we can maintain an agile approach. Get the full write up of this slideshare HERE
  20. 20. • Dialexa Operations: Minimum viable bureaucracy is a cornerstone of our operations. As more clients turn to us, we have to make sure we keep bureaucracy streamlined so we can deliver service consistently. Get the full write up of this slideshare HERE
  21. 21. To foster innovation within our workforce, we make sure to invest in time for education (lunch and learns, book clubs, etc.) as well as time for personal projects (innovation alley is our recent idea to get people together to discuss projects and demo them for each other). Get the full write up of this slideshare HERE
  22. 22. In the end, these three values allow us to solve business problems, deliver on long- term plans, and get companies ready to compete against emerging digital competition. Get the full write up of this slideshare HERE
  23. 23. PROPERTY OF DIALEXA LLC ©2017 - CONFIDENTIAL & PROPRIETARY Thank You Doug Platts VP of Marketing marketing@dialexa.com If you are looking to undertake a digital transformation initiative, contact Dialexa today and see how we can help make your company a great technology company. Get the full write up of this slideshare at https:// by.dialexa.com/jobs-to-be-done-innovation

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