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It’s easy to think of people in binaries—left brain vs. right brain, introvert vs. extrovert, analytical vs. creative, quantitative vs. qualitative. Because CIOs, are typically promoted from within and grow from the ground up as programmers or technical employees, they typically fall in the left-brain/quantitative category.
However, today’s business world requires enterprise technology solutions that are built and deployed with empathy in mind—a trait that doesn’t come easy to many left-brain CIOs.
If you want to make your mark on your company’s top line, you have to grow your emotional intelligence and start blurring the binaries that are so often used to define the CIO position.
Full write-up: https://by.dialexa.com/empathetic-cio-top-line-impact