SlideShare a Scribd company logo
1 of 36
Download to read offline
www.citoolkit.com
Continuous Improvement Toolkit
YOKOTEN
BEST PRACTICE SHARING
1
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
2
A Best Practice is that practice that has been proved
to produce the best results consistently.
It is the best-known way
of doing something and
has the potential to be
replicated internally and
externally.
Represents creative solution to a common problem
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
3
Having a best practice program in your company is a
fast and effective way to share Lean and continuous
improvement successes and accomplishments.
It allows to highlight the many
innovations and creative
solutions that are currently in
place throughout the
company and beyond.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
4
Yokoten is a Japanese word that means best practice
sharing across functions and businesses to improve
processes and performance.
It is thoughtfully sharing of
successes, experiences and best
practices which could be useful
to others.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
5
The Yokoten approach was originally created by
Toyota to make everything better for everyone so that
the whole company benefits from great ideas.
Toyota expects that in order to
complete any Kaizen process,
it needs to be concluded with
a best practice sharing.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
6
Sharing and copying best practices will duplicate the
success and directly impact the bottom line of the
business.
However, it is not enough to
copy best practices exactly as
they are. Teams must adapt and
improve the practices to fit their
own needs.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
7
The purpose of Yokoten in not only to find creative
solutions to problems, but also to allow new ideas and
insights to emerge within the company.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
8
Developing a best practice program for your company
is an integral part of becoming a world-class performer
in your industry.
The more you can do to promote
the creation and sharing of great
ideas within your company, the
better your performance will be
and the more engaged your
employees will be.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
9
You need also to consider what other world-class
organizations are doing to become even more
innovative and competitive.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
10
Best Practice Program
Yokoten is a two-way exchange of best practice
information between two or more entities.
TWO PERSPECTIVES
Develop,
document and
share internal
best practices
Get access to and
implement external
best practices
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
11
Best Practice Program
Companies can learn from other successful
companies by adopting their best practices
and integrate them into their processes
without the need to reinvent the wheel.
Companies can also develop and
share their own best practices
and innovative ideas.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
12
Best Practice Program
Can be a powerful tool for driving world-class performance.
Company
PROCESS 1
Operation
PROCESS 2
Dept. 1
Dept. 2 Sister Company
Core
Benchmark
Support & governance
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
13
Best Practice Program – Benefits
Everybody can benefit
from the successes of
others
Performance gaps will
close over time
Problems, defects and
costs will be reduced
Employees will be
more aware and
skillful and therefore
more productive
Directly impacts
employees’
motivation
Promotes involvement
and participation of
employees in their
workplaces
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
14
Best Practice Program – How-To
1. Get access to an
external best practice
system.
2. Search for and select a
relevant best practice.
3. Implement the best
practice.
4. Share best practice
results and lessons
learnt.
Get access to and implement
external best practices
1. Document and approve
the best practice.
2. Send it to relevant
teams internally.
3. Post it on notice boards
so everyone can see and
learn.
4. Submit it beyond your
division and across the
entire business.
Develop, document and share
internal best practices
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
15
How to Document a Best Practice . . .
1. Use a paper form (or an electronic
form) to document the practice.
2. Write the title and the initial
condition that leads to the
development of the practice.
3. Write the solution to the initial
condition or problem and the
benefits that has been obtained.
4. Fill the other required elements.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
16
How to Document a Best Practice . . .
5. Attach any photos or case
studies that may be helpful.
6. Submit the information to the
appropriate parties to
validate its completeness and
correctness.
7. Share it among teams and
across the entire business.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
17
Best practices should be documented before being
shared with other teams.
The initial
condition or
problem
The solution
to the
problem
The benefits
obtained after
implementation
Drawings and
before and
after photos
The basic elements often include . . .
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
18
Other information can also be included such as . . .
A reference
number (non-
duplicative)
The category
(safety, quality,
production, etc.)
The most closely
related process or
area
The dates of
submission and
approval
Whether the
best practice is a
mandatory or
recommended
The name of the
best practice
originator
The name of
person who
should validate
for content
The name of the
person who
should be
contacted for
more information
Related
documents,
reports, etc.
The name of
person who
should approve
the best practice
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
19
Best Practice Criteria
Before you decide if the practice is a best
practice and not just a good or normal
practice, ensure that it complies with
the criteria defined by your company.
Companies must determine and agree on a
certain set of criteria for their best practices.
Unique Cost-efficient
Practical
Useful Sustainable
EXAMPLES
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
20
Example of a Best Practice Form
SUBJECT: __________ ____
BEST PRACTICE
Process
Initial condition
Solution
Benefits/results
Before photos
After photos
Area/dept. Originated by Submitted by
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
21
Example of a Best Practice Form
Title: Process:
Sub-process: Date:
Initial condition Solution Benefits Drawing/Photos
Originated by Submitted by Contact details
Department: Plant: Division:
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
22
Title: Modified Trousers Process:
Sub-process: Date:
Initial condition Solution Benefits Drawing/Photos
If a machine needs any
adjustment, the
maintainer usually
takes his heavy
toolbox (an ergonomic
issue). He may forget
some tools if he hold
them by hand causing
waste of time resulting
in machine downtime.
We have provided all
maintainers with
trousers that have
two pockets (one at
each side) to hold
their most important
and used tools.
Each maintainer now
can keep his tools with
him all the time. No
need to search
toolboxes, no
ergonomic issues, and
less machine
downtime.
Originated by Submitted by Contact details
Department: Plant: Division:
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
23
Case Studies
A best practice may be presented in a case study
format that includes . . .
The benefits in terms of
cost savings and
sustainability
Challenges and pitfalls
that had to be
overcome during
implementation
Any regulation or
requirement that has
been complied with
The cost of
implementation of the
best practice
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
24
Using of Technology
Systems, intranets and databases
encourage documenting, submitting
and sharing best practices between
teams, departments, and divisions.
They enable teams on the opposite
side to access and implement best
practices in their own areas in an
easy manner.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
25
Communication
Don’t allow an improvement opportunity to slip away
because of miscommunication.
You need to communicate your best practices in a way
to promote . . .
Awareness.
Understanding.
Implementation.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
26
Communication
Information and notice boards
are effective ways to display
and share best practices and
lessons learned.
Use them to post best
practices so that everyone can
see, learn, and reflect.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
27
Sharing Hints
Don’t hold your best practices to
yourself. You are not competing
with other teams in your company.
Allow others to copy your best
practices and apply your ideas to
their own processes and areas.
Prepare reports and presentation
slides of successful practices and
invite others to attend and learn.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
28
Copying Hints
Keep an eye for improvements
that are taking place within your
facility and beyond.
Give your team members a
permission to actively go and see
what other teams are doing.
Visit the Gemba of the other
teams and study their practices
and learn from their mistakes.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
29
An Idea System
Oftentimes, a best practice is a
result from a suggestion or
recommendation.
Implement an idea system and
encourage employees to make
improvement suggestions.
Ensure that the ideas and
suggestions are well heard.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
30
Translation Opportunities
Think of possible translation opportunities.
Direct Translation
Implement the same idea
in a similar process,
product or service.
Adaption
Adaptation of the idea for
the same process.
Customization
Adaptation of the idea to a
different process, product
or service.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
31
Further Information
Best is not always best for everyone.
Every facility is different in some way
in terms of goals, regulations, culture,
environment and technology.
What is meant by ‘best’ are those
practices that have been proven to
produce great results in certain
conditions and for certain time
periods.
1
2
3
4
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
32
Further Information
Other than products, services
and processes, Yokoten can
also be applied to best results
and successes that are related
to . . .
Health and
safety
conditions
Organization
culture
Environment
Working
conditions
Quality of life
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
33
Further Information
Yokoten can also be applied to
failures as well as successes.
Generally, we tend to hide our
failures from others and then
no one learns from them.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
34
Further Information
On a periodic basis, each best
practice should be reviewed
to determine if it is still
appropriate.
As time passed, a best practice
may become outdated due to
more recent developments or
process changes.
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
35
OBSTACLES
Being stuck in daily
firefighting and time-
wasting activities
Not having the culture
of going to the Gemba
Competing with other
teams and hiding your
best practices
Unclear definition and
criteria of what is
considered to be a
best practice
Only communicating
results and successes
up and down
Not having a
measurement system
to gauge progress
www.citoolkit.com
YOKOTEN - BEST PRACTICE SHARING
CITOOLKIT
Made with by
© Copyright Citoolkit.com. All Rights Reserved.
The Continuous Improvement Toolkit
www.citoolkit.com

More Related Content

What's hot

What's hot (20)

Kpi quality assurance
Kpi quality assuranceKpi quality assurance
Kpi quality assurance
 
5S Training
5S Training5S Training
5S Training
 
How to achieve Operational Excellence?
How to achieve Operational Excellence?How to achieve Operational Excellence?
How to achieve Operational Excellence?
 
5S Guidebook.pdf
5S Guidebook.pdf5S Guidebook.pdf
5S Guidebook.pdf
 
Nemawashi
NemawashiNemawashi
Nemawashi
 
Supervisory Skills
Supervisory SkillsSupervisory Skills
Supervisory Skills
 
Kaizen | Continuous Improvement for Organization
Kaizen | Continuous Improvement for OrganizationKaizen | Continuous Improvement for Organization
Kaizen | Continuous Improvement for Organization
 
Train The Trainer Power Point Presentation
Train The Trainer   Power Point PresentationTrain The Trainer   Power Point Presentation
Train The Trainer Power Point Presentation
 
A3 thinking
A3 thinkingA3 thinking
A3 thinking
 
Supervisory skills
Supervisory skillsSupervisory skills
Supervisory skills
 
UCSD Class: A3 Management and Root Cause Analysis
UCSD Class: A3 Management and Root Cause AnalysisUCSD Class: A3 Management and Root Cause Analysis
UCSD Class: A3 Management and Root Cause Analysis
 
Introduction To Operational Excellence
Introduction To Operational ExcellenceIntroduction To Operational Excellence
Introduction To Operational Excellence
 
Workplace housekeeping
Workplace housekeepingWorkplace housekeeping
Workplace housekeeping
 
Best Practice Sharing
Best Practice SharingBest Practice Sharing
Best Practice Sharing
 
Feedback form
Feedback formFeedback form
Feedback form
 
Operational Excellence Roadmap
Operational Excellence RoadmapOperational Excellence Roadmap
Operational Excellence Roadmap
 
5S: Awareness & Implementation
5S: Awareness & Implementation5S: Awareness & Implementation
5S: Awareness & Implementation
 
Office 5S implementation workshop
Office 5S implementation workshopOffice 5S implementation workshop
Office 5S implementation workshop
 
Sipoc
SipocSipoc
Sipoc
 
Lean Leadership _ ARMA 2015
Lean Leadership _ ARMA 2015Lean Leadership _ ARMA 2015
Lean Leadership _ ARMA 2015
 

Similar to Best Practice Sharing.pdf

MGMT 3123 Principles of Management Discussion Paper.docx
MGMT 3123 Principles of Management Discussion Paper.docxMGMT 3123 Principles of Management Discussion Paper.docx
MGMT 3123 Principles of Management Discussion Paper.docx4934bk
 
Transforming Local Best Practices to a Global Competence by Marcus Tennant an...
Transforming Local Best Practices to a Global Competence by Marcus Tennant an...Transforming Local Best Practices to a Global Competence by Marcus Tennant an...
Transforming Local Best Practices to a Global Competence by Marcus Tennant an...ISA Marketing & Sales Summit
 
QCL-q4_ChallengeNo5_VJTI_SanikaRaut
QCL-q4_ChallengeNo5_VJTI_SanikaRautQCL-q4_ChallengeNo5_VJTI_SanikaRaut
QCL-q4_ChallengeNo5_VJTI_SanikaRautSanika Raut
 
14 Management Principles : Toyota Way
14 Management Principles : Toyota Way14 Management Principles : Toyota Way
14 Management Principles : Toyota WayDinesh Kakkad
 
Toyota Way Fieldbook
Toyota Way FieldbookToyota Way Fieldbook
Toyota Way FieldbookShahzad Khan
 
Jahia econsultancy-innovating-the-customer-experience
Jahia econsultancy-innovating-the-customer-experienceJahia econsultancy-innovating-the-customer-experience
Jahia econsultancy-innovating-the-customer-experienceFaycal Ouyed
 
Leadership, Business Process Improvement, & Process Mapping!
Leadership, Business Process Improvement, & Process Mapping!Leadership, Business Process Improvement, & Process Mapping!
Leadership, Business Process Improvement, & Process Mapping!Ben Wann
 
CBIM-Candidate-Information-Bulletin-3-2
CBIM-Candidate-Information-Bulletin-3-2CBIM-Candidate-Information-Bulletin-3-2
CBIM-Candidate-Information-Bulletin-3-2Mijan Rahman
 
Candidate Information Bulletin 09152015
Candidate Information Bulletin 09152015Candidate Information Bulletin 09152015
Candidate Information Bulletin 09152015Andrej Bondarenko
 
New Презентация Microsoft PowerPoint 2.pptx
New Презентация Microsoft PowerPoint 2.pptxNew Презентация Microsoft PowerPoint 2.pptx
New Презентация Microsoft PowerPoint 2.pptxArzuAgayeva1
 
Agile - Community of Practice
Agile - Community of PracticeAgile - Community of Practice
Agile - Community of PracticeBHASKAR CHAUDHURY
 
From strategic issues to practical usage of social media (c) FOM
From strategic issues to practical usage of social media (c) FOMFrom strategic issues to practical usage of social media (c) FOM
From strategic issues to practical usage of social media (c) FOMFriends of Media
 
Who Will Tend Your Garden
Who Will Tend Your GardenWho Will Tend Your Garden
Who Will Tend Your GardenCarol Spencer
 
The toyota way By Manpreet singh digital
The toyota way By Manpreet singh digitalThe toyota way By Manpreet singh digital
The toyota way By Manpreet singh digitalManpreet Singh Chhabra
 
The toyota way
The toyota wayThe toyota way
The toyota wayds 9n
 
Pmbok framework helping material
Pmbok framework helping  materialPmbok framework helping  material
Pmbok framework helping materialRamiz Arshad
 
Benefits of Lean Start-up Methodology
Benefits of Lean Start-up MethodologyBenefits of Lean Start-up Methodology
Benefits of Lean Start-up MethodologyDtech Systems Co.
 

Similar to Best Practice Sharing.pdf (20)

MGMT 3123 Principles of Management Discussion Paper.docx
MGMT 3123 Principles of Management Discussion Paper.docxMGMT 3123 Principles of Management Discussion Paper.docx
MGMT 3123 Principles of Management Discussion Paper.docx
 
Transforming Local Best Practices to a Global Competence by Marcus Tennant an...
Transforming Local Best Practices to a Global Competence by Marcus Tennant an...Transforming Local Best Practices to a Global Competence by Marcus Tennant an...
Transforming Local Best Practices to a Global Competence by Marcus Tennant an...
 
QCL-q4_ChallengeNo5_VJTI_SanikaRaut
QCL-q4_ChallengeNo5_VJTI_SanikaRautQCL-q4_ChallengeNo5_VJTI_SanikaRaut
QCL-q4_ChallengeNo5_VJTI_SanikaRaut
 
Delivering the Promise of Management Practices
Delivering the Promise of Management PracticesDelivering the Promise of Management Practices
Delivering the Promise of Management Practices
 
14 Management Principles : Toyota Way
14 Management Principles : Toyota Way14 Management Principles : Toyota Way
14 Management Principles : Toyota Way
 
Benchmarking tqm
Benchmarking   tqmBenchmarking   tqm
Benchmarking tqm
 
Toyota Way Fieldbook
Toyota Way FieldbookToyota Way Fieldbook
Toyota Way Fieldbook
 
Jahia econsultancy-innovating-the-customer-experience
Jahia econsultancy-innovating-the-customer-experienceJahia econsultancy-innovating-the-customer-experience
Jahia econsultancy-innovating-the-customer-experience
 
Leadership, Business Process Improvement, & Process Mapping!
Leadership, Business Process Improvement, & Process Mapping!Leadership, Business Process Improvement, & Process Mapping!
Leadership, Business Process Improvement, & Process Mapping!
 
CBIM-Candidate-Information-Bulletin-3-2
CBIM-Candidate-Information-Bulletin-3-2CBIM-Candidate-Information-Bulletin-3-2
CBIM-Candidate-Information-Bulletin-3-2
 
Candidate Information Bulletin 09152015
Candidate Information Bulletin 09152015Candidate Information Bulletin 09152015
Candidate Information Bulletin 09152015
 
New Презентация Microsoft PowerPoint 2.pptx
New Презентация Microsoft PowerPoint 2.pptxNew Презентация Microsoft PowerPoint 2.pptx
New Презентация Microsoft PowerPoint 2.pptx
 
Agile - Community of Practice
Agile - Community of PracticeAgile - Community of Practice
Agile - Community of Practice
 
From strategic issues to practical usage of social media (c) FOM
From strategic issues to practical usage of social media (c) FOMFrom strategic issues to practical usage of social media (c) FOM
From strategic issues to practical usage of social media (c) FOM
 
Who Will Tend Your Garden
Who Will Tend Your GardenWho Will Tend Your Garden
Who Will Tend Your Garden
 
The toyota way By Manpreet singh digital
The toyota way By Manpreet singh digitalThe toyota way By Manpreet singh digital
The toyota way By Manpreet singh digital
 
The toyota way
The toyota wayThe toyota way
The toyota way
 
Pmbok framework helping material
Pmbok framework helping  materialPmbok framework helping  material
Pmbok framework helping material
 
Benefits of Lean Start-up Methodology
Benefits of Lean Start-up MethodologyBenefits of Lean Start-up Methodology
Benefits of Lean Start-up Methodology
 
Product Life Cycle
Product Life CycleProduct Life Cycle
Product Life Cycle
 

Recently uploaded

Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessQ2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessAPCO
 
Tata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakTata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakEditores1
 
Anyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agencyAnyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agencyHanna Klim
 
Upgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsUpgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsIntellect Design Arena Ltd
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentationbaron83
 
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...Khaled Al Awadi
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...AustraliaChapterIIBA
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023Steve Rader
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access
 
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...TalentView
 
Live-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry WebinarLive-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry WebinarNathanielSchmuck
 
Project Brief & Information Architecture Report
Project Brief & Information Architecture ReportProject Brief & Information Architecture Report
Project Brief & Information Architecture Reportamberjiles31
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Onlinelng ths
 
Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Lviv Startup Club
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examplesamberjiles31
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access
 
Lecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toLecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toumarfarooquejamali32
 
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBBPMedia1
 

Recently uploaded (20)

Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessQ2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
 
Investment Opportunity for Thailand's Automotive & EV Industries
Investment Opportunity for Thailand's Automotive & EV IndustriesInvestment Opportunity for Thailand's Automotive & EV Industries
Investment Opportunity for Thailand's Automotive & EV Industries
 
Tata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakTata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerak
 
Anyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agencyAnyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agency
 
Upgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsUpgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking Applications
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentation
 
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
 
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
 
Live-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry WebinarLive-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry Webinar
 
Project Brief & Information Architecture Report
Project Brief & Information Architecture ReportProject Brief & Information Architecture Report
Project Brief & Information Architecture Report
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Online
 
Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examples
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024
 
Lecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toLecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb to
 
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
 

Best Practice Sharing.pdf

  • 2. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 2 A Best Practice is that practice that has been proved to produce the best results consistently. It is the best-known way of doing something and has the potential to be replicated internally and externally. Represents creative solution to a common problem
  • 3. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 3 Having a best practice program in your company is a fast and effective way to share Lean and continuous improvement successes and accomplishments. It allows to highlight the many innovations and creative solutions that are currently in place throughout the company and beyond.
  • 4. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 4 Yokoten is a Japanese word that means best practice sharing across functions and businesses to improve processes and performance. It is thoughtfully sharing of successes, experiences and best practices which could be useful to others.
  • 5. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 5 The Yokoten approach was originally created by Toyota to make everything better for everyone so that the whole company benefits from great ideas. Toyota expects that in order to complete any Kaizen process, it needs to be concluded with a best practice sharing.
  • 6. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 6 Sharing and copying best practices will duplicate the success and directly impact the bottom line of the business. However, it is not enough to copy best practices exactly as they are. Teams must adapt and improve the practices to fit their own needs.
  • 7. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 7 The purpose of Yokoten in not only to find creative solutions to problems, but also to allow new ideas and insights to emerge within the company.
  • 8. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 8 Developing a best practice program for your company is an integral part of becoming a world-class performer in your industry. The more you can do to promote the creation and sharing of great ideas within your company, the better your performance will be and the more engaged your employees will be.
  • 9. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 9 You need also to consider what other world-class organizations are doing to become even more innovative and competitive.
  • 10. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 10 Best Practice Program Yokoten is a two-way exchange of best practice information between two or more entities. TWO PERSPECTIVES Develop, document and share internal best practices Get access to and implement external best practices
  • 11. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 11 Best Practice Program Companies can learn from other successful companies by adopting their best practices and integrate them into their processes without the need to reinvent the wheel. Companies can also develop and share their own best practices and innovative ideas.
  • 12. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 12 Best Practice Program Can be a powerful tool for driving world-class performance. Company PROCESS 1 Operation PROCESS 2 Dept. 1 Dept. 2 Sister Company Core Benchmark Support & governance
  • 13. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 13 Best Practice Program – Benefits Everybody can benefit from the successes of others Performance gaps will close over time Problems, defects and costs will be reduced Employees will be more aware and skillful and therefore more productive Directly impacts employees’ motivation Promotes involvement and participation of employees in their workplaces
  • 14. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 14 Best Practice Program – How-To 1. Get access to an external best practice system. 2. Search for and select a relevant best practice. 3. Implement the best practice. 4. Share best practice results and lessons learnt. Get access to and implement external best practices 1. Document and approve the best practice. 2. Send it to relevant teams internally. 3. Post it on notice boards so everyone can see and learn. 4. Submit it beyond your division and across the entire business. Develop, document and share internal best practices
  • 15. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 15 How to Document a Best Practice . . . 1. Use a paper form (or an electronic form) to document the practice. 2. Write the title and the initial condition that leads to the development of the practice. 3. Write the solution to the initial condition or problem and the benefits that has been obtained. 4. Fill the other required elements.
  • 16. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 16 How to Document a Best Practice . . . 5. Attach any photos or case studies that may be helpful. 6. Submit the information to the appropriate parties to validate its completeness and correctness. 7. Share it among teams and across the entire business.
  • 17. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 17 Best practices should be documented before being shared with other teams. The initial condition or problem The solution to the problem The benefits obtained after implementation Drawings and before and after photos The basic elements often include . . .
  • 18. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 18 Other information can also be included such as . . . A reference number (non- duplicative) The category (safety, quality, production, etc.) The most closely related process or area The dates of submission and approval Whether the best practice is a mandatory or recommended The name of the best practice originator The name of person who should validate for content The name of the person who should be contacted for more information Related documents, reports, etc. The name of person who should approve the best practice
  • 19. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 19 Best Practice Criteria Before you decide if the practice is a best practice and not just a good or normal practice, ensure that it complies with the criteria defined by your company. Companies must determine and agree on a certain set of criteria for their best practices. Unique Cost-efficient Practical Useful Sustainable EXAMPLES
  • 20. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 20 Example of a Best Practice Form SUBJECT: __________ ____ BEST PRACTICE Process Initial condition Solution Benefits/results Before photos After photos Area/dept. Originated by Submitted by
  • 21. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 21 Example of a Best Practice Form Title: Process: Sub-process: Date: Initial condition Solution Benefits Drawing/Photos Originated by Submitted by Contact details Department: Plant: Division:
  • 22. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 22 Title: Modified Trousers Process: Sub-process: Date: Initial condition Solution Benefits Drawing/Photos If a machine needs any adjustment, the maintainer usually takes his heavy toolbox (an ergonomic issue). He may forget some tools if he hold them by hand causing waste of time resulting in machine downtime. We have provided all maintainers with trousers that have two pockets (one at each side) to hold their most important and used tools. Each maintainer now can keep his tools with him all the time. No need to search toolboxes, no ergonomic issues, and less machine downtime. Originated by Submitted by Contact details Department: Plant: Division:
  • 23. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 23 Case Studies A best practice may be presented in a case study format that includes . . . The benefits in terms of cost savings and sustainability Challenges and pitfalls that had to be overcome during implementation Any regulation or requirement that has been complied with The cost of implementation of the best practice
  • 24. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 24 Using of Technology Systems, intranets and databases encourage documenting, submitting and sharing best practices between teams, departments, and divisions. They enable teams on the opposite side to access and implement best practices in their own areas in an easy manner.
  • 25. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 25 Communication Don’t allow an improvement opportunity to slip away because of miscommunication. You need to communicate your best practices in a way to promote . . . Awareness. Understanding. Implementation.
  • 26. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 26 Communication Information and notice boards are effective ways to display and share best practices and lessons learned. Use them to post best practices so that everyone can see, learn, and reflect.
  • 27. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 27 Sharing Hints Don’t hold your best practices to yourself. You are not competing with other teams in your company. Allow others to copy your best practices and apply your ideas to their own processes and areas. Prepare reports and presentation slides of successful practices and invite others to attend and learn.
  • 28. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 28 Copying Hints Keep an eye for improvements that are taking place within your facility and beyond. Give your team members a permission to actively go and see what other teams are doing. Visit the Gemba of the other teams and study their practices and learn from their mistakes.
  • 29. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 29 An Idea System Oftentimes, a best practice is a result from a suggestion or recommendation. Implement an idea system and encourage employees to make improvement suggestions. Ensure that the ideas and suggestions are well heard.
  • 30. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 30 Translation Opportunities Think of possible translation opportunities. Direct Translation Implement the same idea in a similar process, product or service. Adaption Adaptation of the idea for the same process. Customization Adaptation of the idea to a different process, product or service.
  • 31. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 31 Further Information Best is not always best for everyone. Every facility is different in some way in terms of goals, regulations, culture, environment and technology. What is meant by ‘best’ are those practices that have been proven to produce great results in certain conditions and for certain time periods. 1 2 3 4
  • 32. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 32 Further Information Other than products, services and processes, Yokoten can also be applied to best results and successes that are related to . . . Health and safety conditions Organization culture Environment Working conditions Quality of life
  • 33. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 33 Further Information Yokoten can also be applied to failures as well as successes. Generally, we tend to hide our failures from others and then no one learns from them.
  • 34. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 34 Further Information On a periodic basis, each best practice should be reviewed to determine if it is still appropriate. As time passed, a best practice may become outdated due to more recent developments or process changes.
  • 35. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING 35 OBSTACLES Being stuck in daily firefighting and time- wasting activities Not having the culture of going to the Gemba Competing with other teams and hiding your best practices Unclear definition and criteria of what is considered to be a best practice Only communicating results and successes up and down Not having a measurement system to gauge progress
  • 36. www.citoolkit.com YOKOTEN - BEST PRACTICE SHARING CITOOLKIT Made with by © Copyright Citoolkit.com. All Rights Reserved. The Continuous Improvement Toolkit www.citoolkit.com