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How to Improve Your Domain Knowledge


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Domain knowledge is an extremely important skill for business analysts. Here are 5 techniques for improving your domain knowledge

Published in: Business, Technology
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How to Improve Your Domain Knowledge

  1. 1. 5 Ways to Improve Your Domain Knowledge For all Business Analysts & You Business Analyst Learnings
  2. 2. 1. Document Analysis Read as much as you can about the domain. Caveat: Know when to stop. Avoid analysis paralysis.
  3. 3. 2. Customer Journey Map Experience the domain from the customer’s perspective Caveat: Avoid bias. Drop all assumptions.
  4. 4. 3. Value Chain Analysis Explore the heart of the business. Focus on value and differentiation. Caveat: Prioritize.
  5. 5. 4. Interview Interview a domain SME. Caveat: Dig Deep. Ask open-ended questions.
  6. 6. 5. Workshop Benefit from the power of multiple perspectives. Caveat: Watch out for self-censoring.
  7. 7. Read more on how to improve your domain knowledge