Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

How to Improve Your Domain Knowledge

35,499 views

Published on

Domain knowledge is an extremely important skill for business analysts. Here are 5 techniques for improving your domain knowledge

Published in: Business, Technology
  • Be the first to comment

  • Be the first to like this

How to Improve Your Domain Knowledge

  1. 1. 5 Ways to Improve Your Domain Knowledge For all Business Analysts & You Business Analyst Learnings
  2. 2. 1. Document Analysis Read as much as you can about the domain. Caveat: Know when to stop. Avoid analysis paralysis.
  3. 3. 2. Customer Journey Map Experience the domain from the customer’s perspective Caveat: Avoid bias. Drop all assumptions.
  4. 4. 3. Value Chain Analysis Explore the heart of the business. Focus on value and differentiation. Caveat: Prioritize.
  5. 5. 4. Interview Interview a domain SME. Caveat: Dig Deep. Ask open-ended questions.
  6. 6. 5. Workshop Benefit from the power of multiple perspectives. Caveat: Watch out for self-censoring.
  7. 7. Read more on how to improve your domain knowledge

×