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How to hire a SRE
in 5 minutes
MAX TIMCHENKO
SRE II
TLV

2017
@maxvtDevOps Days TLV 2017
“SRE”?
2
“We enable service owners to focus
on rapid delivery of value to
PagerDuty customers b...
@maxvtDevOps Days TLV 2017
Not “SRE” (at PagerDuty)
3
• Operating all the things
• Being a language/framework expert
• Gat...
@maxvtDevOps Days TLV 2017
HumanOps
4
“Words are important
and very hard.”
@arupchak
Infrastructure Director, PagerDuty
@maxvtDevOps Days TLV 2017
HumanOps Skills
5
• Not an ***hole
• Can listen
• Can mentor and explain
• Writes good document...
@maxvtDevOps Days TLV 2017
Technical Skills
6
• Networking (the computer kind)
• Release engineering, CI/CD
• Software eng...
@maxvtDevOps Days TLV 2017
Application Stacks / Platforms
7
• Load balancing
• Service discovery
• Distributed systems
• H...
@maxvtDevOps Days TLV 2017
Evolution of Tech Skills and Scale
8
@maxvtDevOps Days TLV 2017
Team Composition
9
Product Owner
Manager
1x SRE III
3x SRE II
2x SRE I
Scrum Master
@maxvtDevOps Days TLV 2017
Rank Missing Skills
10
Need Borrow? Skill
⭐⭐⭐ No Continuous Deployment
⭐⭐ Yes Managing Complexi...
@maxvtDevOps Days TLV 2017
Job Description
11
@maxvtDevOps Days TLV 2017
“It is so difficult to hire”
12
• Do you need “10 years of AWS
Lambda experience”?
• Similar ski...
@maxvtDevOps Days TLV 2017
SRE Backgrounds
13
© Disney/Pixar; https://herure.deviantart.com/art/Monsters-Inc-autographs-15...
@maxvtDevOps Days TLV 2017
Interview Process
14
• Phone screen, with coding question
• On site interview, up to a full day...
@maxvtDevOps Days TLV 2017
Interview Slot Examples
15
• System design
• Frontend frameworks
• Business acumen
• Everyday c...
@maxvtDevOps Days TLV 2017
Discussion Questions
16
“What would you do if you suspect replicants
gained access to your prod...
@maxvtDevOps Days TLV 2017
Hands-On Questions
17
© 1999 Warner Bros. Entertainment Inc.
@maxvtDevOps Days TLV 2017
Disposable Interview Environments
18
@maxvtDevOps Days TLV 2017
Evaluation and Scoring
19
‫המנחם‬ ‫יוני‬ :‫יח''צ‬ ‫כוכבים צילום‬ ‫עם‬ ‫רוקדים‬ ‫של‬ ‫הראשונה‬ ‫...
@maxvtDevOps Days TLV 2017
20
Would You Like To Know More?
Jason Grimes, “Archetype of a SRE Superhero”, DoD PDX ‘17

http...
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How to Hire and SRE in 5 minutes - Max Timchenko - DevOpsDays Tel Aviv 2017

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DevOpsDays Tel Aviv 2017

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How to Hire and SRE in 5 minutes - Max Timchenko - DevOpsDays Tel Aviv 2017

  1. 1. How to hire a SRE in 5 minutes MAX TIMCHENKO SRE II TLV
 2017
  2. 2. @maxvtDevOps Days TLV 2017 “SRE”? 2 “We enable service owners to focus on rapid delivery of value to PagerDuty customers by providing common infrastructure, self-service tooling, best practices, and subject matter expertise.”
  3. 3. @maxvtDevOps Days TLV 2017 Not “SRE” (at PagerDuty) 3 • Operating all the things • Being a language/framework expert • Gate-keeping access to production • Forcing specific processes on teams
  4. 4. @maxvtDevOps Days TLV 2017 HumanOps 4 “Words are important and very hard.” @arupchak Infrastructure Director, PagerDuty
  5. 5. @maxvtDevOps Days TLV 2017 HumanOps Skills 5 • Not an ***hole • Can listen • Can mentor and explain • Writes good documentation • Gets stuff done • Understands on-call • Eats food
  6. 6. @maxvtDevOps Days TLV 2017 Technical Skills 6 • Networking (the computer kind) • Release engineering, CI/CD • Software engineering • Application stacks, platforms • Configuration management • Monitoring, observability, alerting • Linux operations and performance • Security
  7. 7. @maxvtDevOps Days TLV 2017 Application Stacks / Platforms 7 • Load balancing • Service discovery • Distributed systems • High availability • Secret management • Cluster managers • Platform-as-a-service
  8. 8. @maxvtDevOps Days TLV 2017 Evolution of Tech Skills and Scale 8
  9. 9. @maxvtDevOps Days TLV 2017 Team Composition 9 Product Owner Manager 1x SRE III 3x SRE II 2x SRE I Scrum Master
  10. 10. @maxvtDevOps Days TLV 2017 Rank Missing Skills 10 Need Borrow? Skill ⭐⭐⭐ No Continuous Deployment ⭐⭐ Yes Managing Complexity ⭐⭐ Yes Software Engineering ⭐ No Config Management “Borrow”: can we borrow this skill 
 from elsewhere in the company?
  11. 11. @maxvtDevOps Days TLV 2017 Job Description 11
  12. 12. @maxvtDevOps Days TLV 2017 “It is so difficult to hire” 12 • Do you need “10 years of AWS Lambda experience”? • Similar skills, not exact match • Embrace non-traditional backgrounds • Offer remote and flex time
  13. 13. @maxvtDevOps Days TLV 2017 SRE Backgrounds 13 © Disney/Pixar; https://herure.deviantart.com/art/Monsters-Inc-autographs-151458694
  14. 14. @maxvtDevOps Days TLV 2017 Interview Process 14 • Phone screen, with coding question • On site interview, up to a full day • Up to 6-8 different interview slots • Technical, project, and people skills
  15. 15. @maxvtDevOps Days TLV 2017 Interview Slot Examples 15 • System design • Frontend frameworks • Business acumen • Everyday coding
  16. 16. @maxvtDevOps Days TLV 2017 Discussion Questions 16 “What would you do if you suspect replicants gained access to your production infrastructure?”
  17. 17. @maxvtDevOps Days TLV 2017 Hands-On Questions 17 © 1999 Warner Bros. Entertainment Inc.
  18. 18. @maxvtDevOps Days TLV 2017 Disposable Interview Environments 18
  19. 19. @maxvtDevOps Days TLV 2017 Evaluation and Scoring 19 ‫המנחם‬ ‫יוני‬ :‫יח''צ‬ ‫כוכבים צילום‬ ‫עם‬ ‫רוקדים‬ ‫של‬ ‫הראשונה‬ ‫בעונה‬ ‫לוי‬
  20. 20. @maxvtDevOps Days TLV 2017 20 Would You Like To Know More? Jason Grimes, “Archetype of a SRE Superhero”, DoD PDX ‘17
 https://www.youtube.com/watch?v=BPmr7F5dXWc Camille Fournier, “Building & Motivating Eng Teams”, OSS Leadership Summit ’17
 https://www.youtube.com/watch?v=7R-Y2DwWOr0 @maxvt https://www.pagerduty.com/careers Hearing about our SRE team makes you want to be a part of it?

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