1. Overcoming Substance Abuse Treatment
Billing Challenges: Tips for Success
Recent developments in the United States healthcare system have created a slew of
new obstacles for both healthcare providers and patients. Many components of
healthcare reform, such as the implementation of more time-consuming, value-based
compensation schemes and the regular changes to substance abuse treatment billing
laws and regulations, can potentially result in revenue losses for providers across the
United States.
Failure to stay current on medical billing rules and regulations and billing errors result in
approximately $125 billion in uncollected money in the United States annually.
At the same time, patients’ ability to pay their costs is deteriorating. Between 2009 and
2018, patients’ deductible costs increased by about 150%.
Though the data provides a bleak image of the industry’s financial health, there is still
optimism for healthcare providers. By anticipating problems before they occur,
healthcare practitioners may maximize their revenue, ensure correct reimbursement,
and continue to provide care to their communities. Here is what they all can do:
Compliance with Regulatory Requirements
To maintain high patient safety standards, healthcare professionals must adhere to
substance abuse treatment billing compliance rules. Overlooking the compliance aspect
might land healthcare professionals in challenging legal situations.
Challenges & Solutions:
Keeping up with changing regulations and policies
Staying educated, establishing compliance teams, engaging with payers, investing in
training, leveraging technology, conducting audits, and seeking external expertise can
help providers overcome the issue of keeping up with changing substance abuse
treatment billing regulatory compliance.
2. HIPAA compliance and patient data security
To effectively maintain patient data securely, prioritize staff training, implement stringent
access controls, undertake periodic risk assessments, and develop clear policies and
procedures.
Staying updated with insurance coverage policies
Maintain good communication with insurance providers by designating certain staff
members to stay abreast of these changes. They will be the point of contact for all
insurance-related issues. Call the insurance companies to double-check the fine details.
Slow Reimbursement Processes
In reimbursement, accuracy is critical, and hurrying through the procedure manually will
result in errors. Furthermore, the substance abuse treatment billing staff must confirm
compliance with their existing procedures for complex reimbursement requests.
Challenges & Solutions:
Delays in insurance claim processing
Clear and effective communication between the healthcare provider and the insurance
company can significantly reduce such incidents. Be proactive in explaining the papers
needed for specific surgeries and diseases with insurance providers upfront. This will
drastically reduce the time required for reimbursement.
Complex reimbursement procedures
Assign medical professionals to thoroughly research and comprehend each insurance
company’s reimbursement regulations and procedures. Maintaining a continual flow of
communication with the healthcare provider is also essential. All this will aid in gathering
all necessary information and eliminates doubts in a complicated reimbursement
procedure.
Documentation and Coding Errors
Due to the intricacy and the possibility of human error, substance abuse treatment’s
medical documentation and coding are error-prone. Claim denials and payment delays
can occur as a result of inaccurate or insufficient coding.
3. Challenges & Solutions:
Insufficient or inaccurate information
Ensure participation in thorough training programs by your physicians, coders, and
other substance abuse treatment billing staff members to guarantee a robust awareness
of appropriate documentation and coding methods.
Incorrect or inconsistent coding
Run each coded bill via a multi-level quality check before sending codes to the
substance abuse treatment billing department.
Lack of knowledge about updated coding guidelines
Invest in cutting-edge technology such as EHR and coding software to automate
operations and stay up to date on the latest regulations.
Insurance Claim Denials and Rejections
Due to issues such as complex insurance policies, varying coverage plans, frequent
changes in insurance information, and the necessity to collect correct and up-to-date
patient data, insurance verification in medical billing can be problematic.
Challenges & Solutions:
Incomplete or inaccurate patient information
Make front-office verification foolproof to ensure accurate and complete patient
information is obtained right at the start of the patient registration process.
Lack of pre-authorization or prior approval
Even if you are aware of the guidelines, contact your insurer to learn about the most
recent ones. Make it a practice to get prior approval in writing.
Non-covered services or experimental treatments
Implementing vital claim review and auditing systems can aid in the identification and
resolution of possible issues prior to the submission of claims.
4. Outsourcing – One Solution for All Challenges!
While substance abuse treatment billing is critical for a healthcare organization’s
financial stability and profitability, it is vital to highlight that the medical billing landscape
constantly evolves, and new difficulties emerge. The key to overcoming these issues is
staying current on industry trends, legislative changes, and technological improvements.
To adapt to the ever-changing healthcare market, healthcare providers must adopt a
constant learning and innovation culture.
If you want to optimize your revenue cycle management (RCM) process, outsourcing to
24/7 Medical Billing Services can help. This outsourcing substance abuse treatment
billing company has decades of experience serving healthcare providers and provides
comprehensive solutions to optimize your substance abuse treatment billing operations.
Their skilled staff knows the unique problems that healthcare organizations confront and
offers personalized ways to improve RCM efficiency.
About 24/7 Medical Billing Services:
24/7 Medical Billing Services is the nation’s leading medical billing service provider catering
services to more than 43 specialties across the entire 50 states. You can rely on us for
end-to-end revenue cycle management. We guarantee up to 10-20% increase in the
revenue with cost reduction of your practice for up to 50%.
Call us today at 888-502-0537 to know more on how we can help boost profitability for
your practice.
Media Contact –
24/7 Medical Billing Services,
28405 Osborn Road,
Cleveland, OH, 44140
Tel: + 1 -888-502-0537
Email: info@247medicalbillingservices.com
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