Customer Service Skills: 10 Ways to Survive Shark Infested Water

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There are many differences between a customer service crisis and a shark crisis, but there are surprisingly a lot of similarities when it comes to surviving either. Here are 10 customer service skills you need to navigate the turbulent waters of support.

See more at: http://www.desk.com/customer-service/skills#sthash.PvH69aBS.dpuf

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