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MOMENT(S)	OF	TRUTH
How	the	Digital	Workplace	becomes	
business	critical
Berlin,	September	2016
IC	@	Social	Business	Collaboration	|	Berlin,	September	20162
Let’s	talk	about…
THE	REALITY
IC	@	Social	Business	Collaboration	|	Berlin,	September	20163
IC	@	Social	Business	Collaboration	|	Berlin,	September	20164
Annual	budget	planning.
We’ve	all	been	there…
…and	somehow	it’s	like	groundhog	day.
IC	@	Social	Business	Collaboration	|	Berlin,	September	20165
IC	@	Social	Business	Collaboration	|	Berlin,	September	20166
The	key	question	is:
IC	@	Social	Business	Collaboration	|	Berlin,	September	20167
1. The	value	proposition	didn’t	resonate	with	Santa.
2. Last	...
Budgets	are	like	tax	fraud.
For	evading	200’000’000 you	
will	be	called	a	very	bad	boy	or	girl.
For	evading	60’000 you	go	...
In	other	words…
If	your	budget	is	50’000’000 then	
20%	can	“brush	up	the	P/L”.
If	your	budget	is	1’000’000	
“next	year”	is...
EXPECTATIONS
“Last	year’s	presents	didn’t	resonate	with	the	Elves”
Based	on:	Gartner	Hype	Cycle	Research	Methodology
DWP’s	Roller	Coaster	Ride
IC	@	Social	Business	Collaboration	|	Berlin,	S...
VALUE	PROPOSITION
“The	value	proposition	didn’t	resonate	with	Santa"
VALUE	PROPOSITION
Doing	things	right	the	first	time.
Regional	President	(Industrial	Manufacturing)
on	the	objective	for	a	DWP	program.
We‘ve	all	been	there.
IC	@	Social	Business	Collaboration	|	Berlin,	September	201615
Fundamentals	of	digital	work	support
Business	Process	Enablement
The	Digital	Workplace	hand	in	hand	with	the	business	logi...
Business	Process	Enablement
The	Digital	Workplace	hand	in	hand	with	the	business	logic.
Business	Collaboration
Getting	eve...
Enterprise	2.0	is...?
IC	@	Social	Business	Collaboration	|	Berlin,	September	201618
The	foundation	for	everything	we	do.	E...
IC	@	Social	Business	Collaboration	|	Berlin,	September	201619
Enterprise	2.0	=	Digital	Workplace
Collaboration
Social	
Net...
PITCH	FOR	WHAT	YOU	DESERVE!
IC	@	Social	Business	Collaboration	|	Berlin,	September	201620
#DoneRight is	the	new	Kaizen.
IC	@	Social	Business	Collaboration	|	Berlin,	September	201621
We	deserve	the	unicorn	for	kno...
THANK	YOU.
Infocentric Research	AG
Stadtturmstrasse 10
CH-5400	Baden
t	+41	56	210	01	20
f	+41	56	210	01	21
infocentricrese...
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Moments of Truth - the executive value proposition

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My presentation at the 2016 Social Business Collaboration conference in Berlin. Our last year's learning on how to increase the business criticality of DWP and how to pitch a sustainable roadmap and initiative to executive stakeholders.

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Moments of Truth - the executive value proposition

  1. 1. MOMENT(S) OF TRUTH How the Digital Workplace becomes business critical Berlin, September 2016
  2. 2. IC @ Social Business Collaboration | Berlin, September 20162 Let’s talk about…
  3. 3. THE REALITY IC @ Social Business Collaboration | Berlin, September 20163
  4. 4. IC @ Social Business Collaboration | Berlin, September 20164 Annual budget planning. We’ve all been there…
  5. 5. …and somehow it’s like groundhog day. IC @ Social Business Collaboration | Berlin, September 20165
  6. 6. IC @ Social Business Collaboration | Berlin, September 20166 The key question is:
  7. 7. IC @ Social Business Collaboration | Berlin, September 20167 1. The value proposition didn’t resonate with Santa. 2. Last year’s presents didn’t resonate with the Elves. 3. They don’t have a real present…but you’re still a nice guy. Three hypotheses for the why
  8. 8. Budgets are like tax fraud. For evading 200’000’000 you will be called a very bad boy or girl. For evading 60’000 you go to prison. 8
  9. 9. In other words… If your budget is 50’000’000 then 20% can “brush up the P/L”. If your budget is 1’000’000 “next year” is still good enough. 9
  10. 10. EXPECTATIONS “Last year’s presents didn’t resonate with the Elves”
  11. 11. Based on: Gartner Hype Cycle Research Methodology DWP’s Roller Coaster Ride IC @ Social Business Collaboration | Berlin, September 201611
  12. 12. VALUE PROPOSITION “The value proposition didn’t resonate with Santa"
  13. 13. VALUE PROPOSITION
  14. 14. Doing things right the first time. Regional President (Industrial Manufacturing) on the objective for a DWP program.
  15. 15. We‘ve all been there. IC @ Social Business Collaboration | Berlin, September 201615
  16. 16. Fundamentals of digital work support Business Process Enablement The Digital Workplace hand in hand with the business logic. Business Collaboration Getting everybody on the same page. Literally. Framework Policy, Process, Reference Material, Best Practice… Best Practice Avoid mistakes. Re-use assets. Replicate success. IC @ Social Business Collaboration | Berlin, September 201616
  17. 17. Business Process Enablement The Digital Workplace hand in hand with the business logic. Business Collaboration Getting everybody on the same page. Literally. Framework Policy, Process, Reference Material, Best Practice… Best Practice Avoid mistakes. Re-use assets. Replicate success. IC @ Social Business Collaboration | Berlin, September 201617 It’s less about the DOING more about the RIGHT. Doing things right the first time… RIGHT DOING RIGHT RIGHT
  18. 18. Enterprise 2.0 is...? IC @ Social Business Collaboration | Berlin, September 201618 The foundation for everything we do. Everything. Collaboration Social Networking & Exchange Intranet If people say collaboration today they mean... Collaboration Social Networking & Exchange Intranet If you listen to people what they mean by collaboration...
  19. 19. IC @ Social Business Collaboration | Berlin, September 201619 Enterprise 2.0 = Digital Workplace Collaboration Social Networking & Exchange Intranet Delivers substance from the co-creation process Improves effectiveness in the creation processes Context Interaction Expertise The internal digital channels My strong foundation to do things right the first time. Eliminate the “artificial” separation of C&C
  20. 20. PITCH FOR WHAT YOU DESERVE! IC @ Social Business Collaboration | Berlin, September 201620
  21. 21. #DoneRight is the new Kaizen. IC @ Social Business Collaboration | Berlin, September 201621 We deserve the unicorn for knowledge effectiveness!
  22. 22. THANK YOU. Infocentric Research AG Stadtturmstrasse 10 CH-5400 Baden t +41 56 210 01 20 f +41 56 210 01 21 infocentricresearch.com

My presentation at the 2016 Social Business Collaboration conference in Berlin. Our last year's learning on how to increase the business criticality of DWP and how to pitch a sustainable roadmap and initiative to executive stakeholders.

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