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EFFECTIVENESS.
The	importance	of	modern	intranets	and	the	
Digital	Workplace	 in	business	success
Berlin,	April	2016
What	we	have	talked	about	in	the	past	years:
Infocentric	at	IntraNET	Reloaded
Stakeholder	Value	Proposition,
Requirements	...
Infocentric	@	Intrel2016,	Berlin3
This	year,	it‘s	about
Infocentric	at	IntraNET	Reloaded
A	source	for	
employee	satisfacti...
Doing	things	right	the	first	time.
Regional	President	(Industrial	Manufacturing)
on	the	objective	for	a	DWP	program.
Fundamentals	of	digital	work	support
Infocentric	@	Intrel2016,	Berlin5
Fundamentals	of	digital	work	support
Business	Process	Enablement
The	Digital	Workplace	hand	in	hand	with	the	business	logi...
Business	Process	Enablement
The	Digital	Workplace	hand	in	hand	with	the	business	logic.
Business	Collaboration
Getting	eve...
Infocentric	@	Intrel2016,	Berlin8
Continuous	improvement	(aka	Lean	Management)
But	the	RIGHT	is	not	“forever”	right.
Organ...
AND	OUR	POINT	IS?
Reloaded	intranets.	A	source	of	infinite	happiness.
Infocentric	@	Intrel2016,	Berlin10
So…this	is	what	we	are	allowed	to	w...
Enterprise	2.0	is...?
Thoughts	on	Collaboration	|	Philipp	Rosenthal	|	June	201511
The	foundation	for	everything	we	do.	Eve...
Thoughts	on	Collaboration	|	Philipp	Rosenthal	|	June	201512
Enterprise	2.0	=	Digital	Workplace
Collaboration
Social	
Netwo...
THE	NEW	VALUE	OF	EXECUTIVE	
BUY-IN:	STABILITY.
Infocentric	@	Intrel2016,	Berlin13
Raising	the	profile	of	DWP	initiatives	
Infocentric	@	Intrel2016,	Berlin14
Create	stability	for	“rough”	times
Executive	Fl...
Business	Process	Enablement
The	Digital	Workplace	hand	in	hand	with	the	business	logic.
Business	Collaboration
Getting	eve...
Associate	your	initiatives	with	old(!)	buzz	words
Infocentric	@	Intrel2016,	Berlin16
The	new	buzz	words	have	no	relevance	...
Be	honest	with	what	executives	have	to	deliver
LEADERSHIP
Leaders	have	to	start	making	
collaborative	success	the	priority...
THANK	YOU.
Infocentric Research	AG
Stadtturmstrasse10
CH-5400	Baden
t	+41	56	210	01	20
f	+41	56	210	01	21
infocentricresea...
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Infocentric @ IntraNET Reloaded 2016 on "Effectiveness"

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My presentation on effectiveness and the executive value proposition around the Digital Workplace

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Infocentric @ IntraNET Reloaded 2016 on "Effectiveness"

  1. 1. EFFECTIVENESS. The importance of modern intranets and the Digital Workplace in business success Berlin, April 2016
  2. 2. What we have talked about in the past years: Infocentric at IntraNET Reloaded Stakeholder Value Proposition, Requirements & #FluffyHandcuffs “Planning a city” as a metaphor for the complexity of the DWP Infocentric @ Intrel2016, Berlin2
  3. 3. Infocentric @ Intrel2016, Berlin3 This year, it‘s about Infocentric at IntraNET Reloaded A source for employee satisfaction The logical link between communication & collaboration The executive value proposition
  4. 4. Doing things right the first time. Regional President (Industrial Manufacturing) on the objective for a DWP program.
  5. 5. Fundamentals of digital work support Infocentric @ Intrel2016, Berlin5
  6. 6. Fundamentals of digital work support Business Process Enablement The Digital Workplace hand in hand with the business logic. Business Collaboration Getting everybody on the same page. Literally. Framework Policy, Process, Reference Material, Best Practice… Best Practice Avoid mistakes. Re-use assets. Replicate success. Infocentric @ Intrel2016, Berlin6
  7. 7. Business Process Enablement The Digital Workplace hand in hand with the business logic. Business Collaboration Getting everybody on the same page. Literally. Framework Policy, Process, Reference Material, Best Practice… Best Practice Avoid mistakes. Re-use assets. Replicate success. Infocentric @ Intrel2016, Berlin7 It’s less about the DOING more about the RIGHT. Doing things right the first time… RIGHT DOING RIGHT RIGHT
  8. 8. Infocentric @ Intrel2016, Berlin8 Continuous improvement (aka Lean Management) But the RIGHT is not “forever” right. Organisational Evolution Market Evolution Re-visit best practice Ensure flexibility/scalability & a “future-capable” approach Refine ways of working
  9. 9. AND OUR POINT IS?
  10. 10. Reloaded intranets. A source of infinite happiness. Infocentric @ Intrel2016, Berlin10 So…this is what we are allowed to work on. Cool, hu? A source for employee satisfaction The executive value proposition The logical link between communication & collaboration
  11. 11. Enterprise 2.0 is...? Thoughts on Collaboration | Philipp Rosenthal | June 201511 The foundation for everything we do. Everything. Collaboration Social Networking & Exchange Intranet If people say collaboration today they mean... Collaboration Social Networking & Exchange Intranet If you listen to people what they mean by collaboration...
  12. 12. Thoughts on Collaboration | Philipp Rosenthal | June 201512 Enterprise 2.0 = Digital Workplace Collaboration Social Networking & Exchange Intranet Delivers substance from the co-creation process Improves effectiveness in the creation processes Context Interaction Expertise Policies, guidelines, templates Strategic framework & direction Knowledge & know-how Results from functional collaboration Project results & experience Enrichment of personal profiles The internal network My strong foundation to do things right the first time. Eliminate the “artificial” separation of C&C
  13. 13. THE NEW VALUE OF EXECUTIVE BUY-IN: STABILITY. Infocentric @ Intrel2016, Berlin13
  14. 14. Raising the profile of DWP initiatives Infocentric @ Intrel2016, Berlin14 Create stability for “rough” times Executive Floor How can we drive our business with the existing resource? How can we drive our capabilities to differentiate in competitive markets?
  15. 15. Business Process Enablement The Digital Workplace hand in hand with the business logic. Business Collaboration Getting everybody on the same page. Literally. Framework Policy, Process, Reference Material, Best Practice… Best Practice Avoid mistakes. Re-use assets. Replicate success. Infocentric @ Intrel2016, Berlin15 Efficiency means it’s easy to do. Effectiveness means it’s #DoneRight. Efficiency vs. Effectiveness Effective Efficient Effective Effective
  16. 16. Associate your initiatives with old(!) buzz words Infocentric @ Intrel2016, Berlin16 The new buzz words have no relevance up there (just yet)
  17. 17. Be honest with what executives have to deliver LEADERSHIP Leaders have to start making collaborative success the priority and measure operational excellence. MANAGEMENT Managers have to implement change and support the organisation in the gradual change process. INDIVIDUAL RESPONSIBILTY Employees have to understand that they carry responsibility – for themselves and for everyone working with them. GOVERNANCE It’s a joint effort. It has no room for autonomy. It requires coordination on a complete new scale. Infocentric @ Intrel2016, Berlin17 A more effective organisation comes with a price tag
  18. 18. THANK YOU. Infocentric Research AG Stadtturmstrasse10 CH-5400 Baden t +41 56 210 01 20 f +41 56 210 01 21 infocentricresearch.com

My presentation on effectiveness and the executive value proposition around the Digital Workplace

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