Who are our clients? What do they expect from Design Hotels™? What moves them to choose one hotel over the other? How can we entice them to stay in our hotels and to keep choosing the Design Hotels™ brand throughout all their travels? In today’s slowing economy, how can we help you to generate more business? These are questions we will attempt to answer in the realm of our arena* this year. Be there and be part of the changing world of client expectation management with Design Hotels™

1. ARENA 2008
GREAT
EXPECTATIONS

2. JOIN US THIS
SPRING IN BRUSSELS
27–30 APRIL
Presentations “great expectations”
WorkshoPs “regional expectations”
Discussions “expectation management”
community “discover Brussels with Design Hotels™”
www.designhotels.com/thekey
a 15th century Dominican abbey awakes with dramatic,
intimate flair and plays host to the Design hotels™ community in april