Best Current Operational Practices (BCOP) –
updates and results from around the world
Deploy360 – Internet Society

www.in...
About Me – A Quick History
Name: Jan Žorž
Founder of Slovenian Go6 Institute
Worked in Internet operations for 20+ years
1...
Internet Society Deploy360 Programme

IPv6, DNSSEC, and Routing knowledge including
tutorials, case studies, training reso...
What’s a BCOP?

Best Current Operational Practice
• A current document describing how to best
achieve an operational pract...
Problem Statement

•  I have an operational problem and would
like to know the best current operational
practice to solve ...
The Challenge

Best Current Operational Practices have historically
been shared between operators in many different
ways:
...
The Challenge, cont.

Not all operators have access to all of these ad-hoc
sharing methods (some, particularly in emerging...
A Solution Idea - BCOP Repositories
We believe a neutral and regionally organized repository of
documents that describes B...
What is a BCOP repository?
Open repository of living BCOPs developed in an open
forum in which anyone may participate
Bott...
What is a BCOP repository? (cont.)
Free from Organizational Agendas
–  reflect individual operator experiences

Synthesize...
BCOP work and feedback from around the planet
- 

NANOG57 – Orlando

- 

UKnof – London

- 

PLNOG10 – Warsaw

- 

MENOG –...
BCOP Repositories – already started?

Some years ago, the NANOG community started an
IPBCOP effort (Aaron Hughes, Chris Gr...
BCOP Repositories – already started?

Our original proposal involved a top-down global
structure
Strong feedback from the ...
First idea of proposed
BCOP Schema

BCOP | February 2013
Let’s get the content in the regions started first;
the global structure will emerge naturally if needed

NANOG
regional
B...
WEB page with URL pointers
to the work done in regions

NANOG
regional
BCOP

RIPE
regional
BCOP

APRICOT
regional
BCOP

In...
BCOP activity around the world:

•  Africa region: started the initiative at AFRINIC in
Côte D'Ivoire, lead by Douglas Ony...
Some of the identified topics
(mainly from NANOG and RIPE region so far)

•  Inhibiting Address Spoofing
•  BGP Policies
•...
Some of the identified topics
(mainly from NANOG and RIPE region so far)

•  How to test your network performance
•  How t...
Removing one of the next IPv6 speedbumps

•  One of the first speedbumps was addressed by
RIPE-554
•  Next speedbump is la...
Removing one of the next IPv6 speedbumps

Title: “Generic IPv6 troubleshooting procedures
for helpdesks around the world”
...
Websites

BCOP topics:
http://www.internetsociety.org/deploy360/about/bcop/topics/

What’s going on around the world:
http...
The way Forward

•  Strong BCOP initiative in NANOG
•  Contribute, contribute, contribute!

BCOP | February 2013
Jan Žorž
Internet Society Deploy360 Programme
http://www.internetsociety.org/deploy360/
mailto:<zorz@isoc.org>

www.intern...
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ION Toronto - Best Current Operational Practices Update

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ION Toronto, 11 November 2013: The Internet Engineering Task Force (IETF) standardizes the protocols and services that vendors implement and network operators are supposed to deploy and use. We believe there is an opportunity to better identify, capture, and promote best current operational practices documents emerging from various regional network operators’ groups. We believe sharing these documents across the globe would benefit the wider Internet community and help more operators deploy new technologies like IPv6 and DNSSEC faster and easier. Many operators need down-to-earth information on how to fix their current issues and how to implement new technologies coming out of the IETF. How can the Internet Society help facilitate this work?

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ION Toronto - Best Current Operational Practices Update

  1. 1. Best Current Operational Practices (BCOP) – updates and results from around the world Deploy360 – Internet Society www.internetsociety.org
  2. 2. About Me – A Quick History Name: Jan Žorž Founder of Slovenian Go6 Institute Worked in Internet operations for 20+ years 13 years of IPv6 experience Active and contributing member of RIPE and IETF communities Primary co-author of RIPE-501/RIPE-554 IPv6 procurement BCP document Co-author of RFC 6346 (A+P approach to IPv4 depletion) Joined Internet Society Deploy360 Programme in December 2012 BCOP | February 2013
  3. 3. Internet Society Deploy360 Programme IPv6, DNSSEC, and Routing knowledge including tutorials, case studies, training resources, and more. http://www.internetsociety.org/deploy360/ BCOP | February 2013
  4. 4. What’s a BCOP? Best Current Operational Practice • A current document describing how to best achieve an operational practice agreed by subject matter experts and periodically reviewed by community BCOP | February 2013
  5. 5. Problem Statement •  I have an operational problem and would like to know the best current operational practice to solve it. •  There are hundreds of operational forums globally •  All stored in different formats, some searchable, rarely have speech text or video, no vetting, and state unknown. BCOP | February 2013
  6. 6. The Challenge Best Current Operational Practices have historically been shared between operators in many different ways: •  hallway conversations •  operator group presentations •  email lists •  web forum threads •  Personal relationships •  IRC/chats BCOP | February 2013
  7. 7. The Challenge, cont. Not all operators have access to all of these ad-hoc sharing methods (some, particularly in emerging and developing areas, have none) There is currently no quick and easy way for an operator to find and reference all of these best practices for immediate use in administering their local network There is too much clutter in the IT landscape for network operators to easily find reliable, vetted, current, user-friendly documentation BCOP | February 2013
  8. 8. A Solution Idea - BCOP Repositories We believe a neutral and regionally organized repository of documents that describes Best Current Operational Practices could help: •  speed up deployment of IPv6, DNSSEC, and other key standards •  make the routing infrastructure more resilient •  simplify network deployments for less traveled operators These documents should be written by experienced operators and be globally accessible to everyone in an open and neutral location without fees We are committed to assisting in the creation and promotion of these repositories. BCOP | February 2013
  9. 9. What is a BCOP repository? Open repository of living BCOPs developed in an open forum in which anyone may participate Bottom Up development process by engineers, for engineers –  Operator consensus driven Transparent with all aspects documented and publicly available On-going and revision controlled, subject to ongoing supervision –  Vetted via community-written development process and subject matter experts BCOP | February 2013
  10. 10. What is a BCOP repository? (cont.) Free from Organizational Agendas –  reflect individual operator experiences Synthesized knowledge from entire community –  reflect the vast knowledge from all parts of the world Communal Knowledge available to all –  Adds documentation for any and all to help advance the Internet’s development Advancement of the Internet to all reaches of the world (and beyond) –  contribute to the common knowledge base for all facets of the evolving Internet everywhere in the world BCOP | February 2013
  11. 11. BCOP work and feedback from around the planet -  NANOG57 – Orlando -  UKnof – London -  PLNOG10 – Warsaw -  MENOG – Kuwait -  World IPv6 Congress – Paris -  PLNOG11 – Krakow -  North American IPv6 Summit – Denver -  RIPE67 – Athens -  LACNOG – Curacao -  ION Toronto – (here we are) -  LACNOG – Medellin -  RIPE Regional SEE2 meeting – Skopje -  AfriNOG - Côte D'Ivoire (s.t.g.) -  CARIBNOG5 – Barbados -  JANOG – Japan (s.t.g.) -  RIPE66 – Dublin -  NZNOG – New Zealand (s.t.g.) -  ENOG – St. Petersburg -  APRICOT – Bangkok (s.t.g.) -  AfNOG/NIC – Lusaka BCOP | February 2013
  12. 12. BCOP Repositories – already started? Some years ago, the NANOG community started an IPBCOP effort (Aaron Hughes, Chris Grundemann, and others) That effort has now become a regional BCOP track/ WG at NANOG They asked us to help with starting and promoting a global BCOP repository BCOP | February 2013
  13. 13. BCOP Repositories – already started? Our original proposal involved a top-down global structure Strong feedback from the global operator community (particularly at RIPE and NANOG) led us to pivot: -  Let’s start the work regionally, produce something useful, and publish it -  Coordination and a global repository might naturally emerge out of a real need BCOP | February 2013
  14. 14. First idea of proposed BCOP Schema BCOP | February 2013
  15. 15. Let’s get the content in the regions started first; the global structure will emerge naturally if needed NANOG regional BCOP RIPE regional BCOP APRICOT regional BCOP Individual Operators AfNOG regional BCOP Localized NOGs Vendors and Others (IETF, etc.) BCOP | February 2013 LACNOG regional BCOP
  16. 16. WEB page with URL pointers to the work done in regions NANOG regional BCOP RIPE regional BCOP APRICOT regional BCOP Individual Operators AfNOG regional BCOP Localized NOGs Vendors and Others (IETF, etc.) BCOP | February 2013 LACNOG regional BCOP
  17. 17. BCOP activity around the world: •  Africa region: started the initiative at AFRINIC in Côte D'Ivoire, lead by Douglas Onyango •  Latin America: started a BCOP Task Force (Carlos Martínez Cagnazzo and Antonio Marcos Moreiras volunteered to run the effort) •  North America: NANOG BCOP Track established •  Europe: RIPE BCOP Task Force created •  Middle East: Presented at MENOG in Kuwait •  Asia: I’m here, talking to you. (Talked at JANOG and NZNOG already.) BCOP | February 2013
  18. 18. Some of the identified topics (mainly from NANOG and RIPE region so far) •  Inhibiting Address Spoofing •  BGP Policies •  Peering Policies •  DNS Policies •  Email Policies •  ICMP Filtering •  Pingable attribute in whois BCOP | February 2013
  19. 19. Some of the identified topics (mainly from NANOG and RIPE region so far) •  How to test your network performance •  How to check your visibility from global Internet •  Ethernet OAM •  De-Aggregation: strict filtering /48s out of /32 •  How are operators using IRR? •  IPv6 enterprise network renumbering scenarios, considerations, and methods •  … (we need more suggestions) BCOP | February 2013
  20. 20. Removing one of the next IPv6 speedbumps •  One of the first speedbumps was addressed by RIPE-554 •  Next speedbump is lack of IPv6 knowledge at ISP helpdesks •  We started a document “Generic IPv6 troubleshooting and procedures for helpdesks around the world…” •  This could be a first cross-regions cooperation effort as every region is probably a bit different. BCOP | February 2013
  21. 21. Removing one of the next IPv6 speedbumps Title: “Generic IPv6 troubleshooting procedures for helpdesks around the world” Contributors: Lee Howard, John Jason Brzozowski, David Freedman, Jason Fesler, Tim Chown, Sander Steffann, Chris Grundemann, Jan Žorž This document is intended to provide a starting point for technical support staff at ISPs or enterprise IT helpdesks in supporting IPv6. Problems with IPv6 are very rare, but fear of the unknown has prevented or delayed many organizations from rolling out IPv6 to their users, when all technical problems have been solved. While this document cannot encompass all possible problems, it should provide a solid first step for front-line support personnel. BCOP | February 2013
  22. 22. Websites BCOP topics: http://www.internetsociety.org/deploy360/about/bcop/topics/ What’s going on around the world: http://www.internetsociety.org/deploy360/about/bcop/ BCOP | February 2013
  23. 23. The way Forward •  Strong BCOP initiative in NANOG •  Contribute, contribute, contribute! BCOP | February 2013
  24. 24. Jan Žorž Internet Society Deploy360 Programme http://www.internetsociety.org/deploy360/ mailto:<zorz@isoc.org> www.internetsociety.org

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