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PerformanceMeetings for PoorPerformers
Poor Performers:       Having the Difficult DiscussionAsk Yourself:• Have they been dealt with in the past or avoided?• Ha...
Poor Performers:          Having the Difficult Discussion• Arrange initial discussion:   – Clearly identify areas of conce...
Dealing with Poor Performers• Provided no improvement, arrange second meeting:   – Reiterate concerns & identify performan...
Dealing with Poor Performers• Provide tools & support to do the job:   – Additional training/retraining   – Provide necess...
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Revised Performance Meetings For Poor Performers

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Revised Performance Meetings For Poor Performers

  1. 1. PerformanceMeetings for PoorPerformers
  2. 2. Poor Performers: Having the Difficult DiscussionAsk Yourself:• Have they been dealt with in the past or avoided?• Have they failed to keep up with technology changes?• Are they a good fit?• Are they having difficulty adapting to change?
  3. 3. Poor Performers: Having the Difficult Discussion• Arrange initial discussion: – Clearly identify areas of concern – Provide objective evidence – Allow employee opportunity to explain – Be prepared for backlash & resistance especially if they have never been made aware of concerns – Establish goals & expectations – Focus on future improvement plan• Investigate & address any concerns raised: – Remove barriers – Modify expectations if necessary
  4. 4. Dealing with Poor Performers• Provided no improvement, arrange second meeting: – Reiterate concerns & identify performance gap – Provide letter in writing detailing specific concerns – Set expectations & timeline for improvement – Outline follow up process going forward – HR Involvement• Follow Up Sessions: – Arrange regular follow up meetings every 1 -2 weeks – Acknowledge improvement – Focus on coaching & motivating – HR involvement
  5. 5. Dealing with Poor Performers• Provide tools & support to do the job: – Additional training/retraining – Provide necessary resources – Mentoring• The goal is to improve performance, if this is not possible discharge will be considered

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