Russia Symposium 2012
InterSystems People 1300 People, 35 Offices, 6 Continents
Strength to Invest Strategically400     • Consistent growth and    $383M          profitability300     • Private, no outsi...
A Breakthrough Is …  Breakthrough (brāk’thrōō) noun   1.   an act or instance of removing or        surpassing an obstruct...
Breakthrough Applications         “A breakthrough application changes          the way that the user does his work.       ...
Barriers to New Applications           Economic uncertainty           keeps funding tight           Past failures make any...
Breakthrough Apps Are Different  Different              Better
Attributes of Breakthrough Apps1 Deliver Mass Personalization   • Breakthrough Applications deliver     whatever informati...
Attributes of Breakthrough Apps1 Deliver Mass Personalization2 Unlock All Data   • Breakthrough Applications access any   ...
Attributes of Breakthrough Apps1 Deliver Mass Personalization2 Unlock All Data3 Drive Informed Action   • Breakthrough App...
Keys to Breakthrough Applications               • Multi-dimensional database   Caché         for complex structured and   ...
Caché @ MFS       • Creator of first mutual fund       • $250B in assets under management
Caché @ MFS                      Compliance        Decide                          Execute                        Checks• ...
Caché @ Schneider Electric• €22B global energy and industrial technology  company• Using Caché for systems to design, moni...
Caché @ Kaiser / Epic           • World’s largest private sector             electronic health record system           • C...
Caché @ Kaiser / Epic                       65,000 Users                       100 Terabytes                    Wealth of ...
Keys to Breakthrough Applications               • Most powerful solution for   Caché         interconnecting systems in   ...
Ensemble @ Baxa                  • Fully integrated IV room                    workflow                    manager, addres...
Ensemble @ Baxa                  • 16M doses processed                  • 500K potential medication                    err...
Ensemble @ UC Davis   Award winning IDN and Medical School        Serving Northern California
Ensemble @ UC Davis              • Implements California                law that requires               •Radiation doses t...
Ensemble @ Jayex  • Standards-based connectivity for    demographic and clinical data  • Cost-effective and reliable deplo...
Ensemble @ CSC           Local Service Provider for           60% of England under the         NHS National Programme for IT
Keys to Breakthrough Applications               • Platform for connected /   Caché         coordinated care at            ...
HealthShare in USA       Residents Physicians       Illinois    12M        34K       Missouri     6M        16K       New ...
HealthShare in Denmark     Enables sharing of patient information      by healthcare providers, government        agencies...
Path to Improved Outcomes                                  Act                   Understand           Share Capture       ...
HealthShare @ MemorialCare“HealthShare’s wide range of capabilities is offered on a technology platform that makes communi...
HealthShare     Customer Solutions                           Strategic                          Healthcare                ...
Composite                                      Health Record                                      Patient Index           ...
HIE Platform Leader                      InterSystems                       HealthShare                      Rated Leader
Keys to Breakthrough Applications               • Holistic solution for clinical   Caché         and administrative needs ...
Gartner Magic QuadrantGlobal Enterprise EHR                  “Of all the global enterprise                   EHR products ...
TrakCare @ UFH                 • International standard                   healthcare organization                   in Chi...
TrakCare @ NHLS          • National Health Laboratory            System provides complete lab /            pathology servi...
TrakCare @ Scotland• National program to make  patient care safer and more  effective by making available  the right infor...
TrakCare @ Scotland  2010              2011                2012• Broad range of PAS & clinical functionality• Contract to ...
Keys to Breakthrough Applications     Caché                  4 Products, 1 Goal   Ensemble                  Empowering You...
Keys to Breakthrough Applications     Caché                Breakthrough                          Technologies   Ensemble  ...
Breakthrough Technologies              • Delivers direct analytic                access to transactional data  DeepSee    ...
DeepSee     • Embeddable, to provide access in       context at the point of action     • With iKnow, enables quantitative...
Caché @ vision4health                 One of Europe’s leading                 suppliers of laboratory                 and ...
DeepSee @ vision4health Intuitive Analysis    For Users At    Every Level• Embedded dashboards  for end users• Real-time p...
Real Time Analytics @ Hunterdon “We can use dashboards to monitor real-time  data and it’s totally transparent to our user...
Real Time Analytics @ Hunterdon         Focus On         • Improving quality of care         • Reducing readmissions      ...
Breakthrough Technologies               • Focused on unlocking the                 information in unstructured   iKnow    ...
iKnow @ Customer Support      ?     ?      ?Problem: How to assign support questions         to “best” person for quick an...
Typical Approach ??        Tag with        Matchwith ?      Keywords         Skills DB                            Skills• ...
iKnow Approach ??            Match viaSimilarity ?           to Prior Questions• No need to create ontology or skills  dat...
iKnow Is …            Uses in  Domain-            healthcare, media, legal, realIndependent            estate, contact cen...
iKnow @ Immobilien Scout 24                Largest German website for               real estate transactions, with        ...
iKnow @ Immobilien Scout 24Aim: Enhance search                    • Year of                                         constr...
Advanced Technology Built-In    Caché        Ensemble   Enterprise    Enterprise   DeepSee       DeepSee   iKnow         i...
InterSystems Is   A Creative Technology Partner           With a Passion           For Excellence       And Customer Success
Russia Symposium 2012
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Russia symposium 2012 corp overview draft 2

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Russia symposium 2012 corp overview draft 2

  1. 1. Russia Symposium 2012
  2. 2. InterSystems People 1300 People, 35 Offices, 6 Continents
  3. 3. Strength to Invest Strategically400 • Consistent growth and $383M profitability300 • Private, no outside investors, no debt200 • Customers in 100+ countries100 0 1978 2011
  4. 4. A Breakthrough Is … Breakthrough (brāk’thrōō) noun 1. an act or instance of removing or surpassing an obstruction or restriction 2. any significant or sudden advance, development, achievement, or increase, as in scientific knowledge or diplomacy, that removes a barrier to progress
  5. 5. Breakthrough Applications “A breakthrough application changes the way that the user does his work. It doesn’t just automate processes: it innovates and alters them, often radically. They can have such a dramatic effect that they change the way an entire organization functions.”
  6. 6. Barriers to New Applications Economic uncertainty keeps funding tight Past failures make any new project risky Resistance to change adds to project cost and time Key Competitor: “Do Nothing”
  7. 7. Breakthrough Apps Are Different Different Better
  8. 8. Attributes of Breakthrough Apps1 Deliver Mass Personalization • Breakthrough Applications deliver whatever information the user requires, in whatever format is most appropriate, on whatever platform the user has at hand
  9. 9. Attributes of Breakthrough Apps1 Deliver Mass Personalization2 Unlock All Data • Breakthrough Applications access any type of data, from conventional structured records to content (text, images, …) and device data • Breakthrough Applications eliminate data silos
  10. 10. Attributes of Breakthrough Apps1 Deliver Mass Personalization2 Unlock All Data3 Drive Informed Action • Breakthrough Applications go beyond mere process automation to facilitate decision making and prompt actions to be taken
  11. 11. Keys to Breakthrough Applications • Multi-dimensional database Caché for complex structured and unstructured data Ensemble • Scalability to 10,000s of users to handle largest applications • Reliability, availability, managHealthShare eability to safely handle life & death systems TrakCare
  12. 12. Caché @ MFS • Creator of first mutual fund • $250B in assets under management
  13. 13. Caché @ MFS Compliance Decide Execute Checks• New algorithmic trading systemfor portfolio managers• Designed to cope with increased volatility and stringent compliance checks• Caché delivers real time performance for $ billions in trades
  14. 14. Caché @ Schneider Electric• €22B global energy and industrial technology company• Using Caché for systems to design, monitor and manage industrial systems in real time• Caché object technology delivers high performance for millions of objects, without relational overhead
  15. 15. Caché @ Kaiser / Epic • World’s largest private sector electronic health record system • Connects 8.6M people, 454 medical offices, 36 hospitals • 36 of 66 HIMSS Stage 7 Hospitals • 3.7M members use PHR, sending 850K secure emails per month to care providers
  16. 16. Caché @ Kaiser / Epic 65,000 Users 100 Terabytes Wealth of Information
  17. 17. Keys to Breakthrough Applications • Most powerful solution for Caché interconnecting systems in healthcare and beyond Ensemble • Powerful technologies (workflow, event processing, BPM, …) forHealthShare driving action in connected applications • Complete SOA development TrakCare and execution platform
  18. 18. Ensemble @ Baxa • Fully integrated IV room workflow manager, addressing highest risks for medication errors • Ensemble, used as application platform and integration technology • Delivered as SaaS
  19. 19. Ensemble @ Baxa • 16M doses processed • 500K potential medication errors prevented • 90 customers operational with no significant unscheduled downtime
  20. 20. Ensemble @ UC Davis Award winning IDN and Medical School Serving Northern California
  21. 21. Ensemble @ UC Davis • Implements California law that requires •Radiation doses to be recorded in patient health DICOM records RDSR •Overdoses to be reported to Ensemble patients, treating doctors, and Public Health Dose • Support research into Registry radiation dosing
  22. 22. Ensemble @ Jayex • Standards-based connectivity for demographic and clinical data • Cost-effective and reliable deployment with a wide variety of applications PAS Touch Screen Ensemble Self- Check-In Kiosk EMR
  23. 23. Ensemble @ CSC Local Service Provider for 60% of England under the NHS National Programme for IT
  24. 24. Keys to Breakthrough Applications • Platform for connected / Caché coordinated care at local, regional, national level Ensemble • Healthcare-specific active analytics for driving care improvements for individualHealthShare patients and populations TrakCare
  25. 25. HealthShare in USA Residents Physicians Illinois 12M 34K Missouri 6M 16K New York 19M 65K
  26. 26. HealthShare in Denmark Enables sharing of patient information by healthcare providers, government agencies,and citizens nationwide
  27. 27. Path to Improved Outcomes Act Understand Share Capture Strategic healthcare informatics platform
  28. 28. HealthShare @ MemorialCare“HealthShare’s wide range of capabilities is offered on a technology platform that makes communication with physician practices of any size consistent and manageable”
  29. 29. HealthShare Customer Solutions Strategic Healthcare Informatics Platform
  30. 30. Composite Health Record Patient Index Provider Directory Clinician Viewer Consent HealthShare Components Management Terminology Clinical Message Delivery Power and Flexibility to Address ActiveToughest Connected Care Challenges Analytics
  31. 31. HIE Platform Leader InterSystems HealthShare Rated Leader
  32. 32. Keys to Breakthrough Applications • Holistic solution for clinical Caché and administrative needs across continuum of care: hospital, mental Ensemble health, clinic, lab, community, …HealthShare • Incredibly adaptable to global healthcare practices • Web-based, for lowest-cost TrakCare delivery
  33. 33. Gartner Magic QuadrantGlobal Enterprise EHR “Of all the global enterprise EHR products developed outside the U.S., TrakCare is the more mature.”
  34. 34. TrakCare @ UFH • International standard healthcare organization in China • Serving Chinese and expatriate patients in Beijing, Guangzhou, Shanghai, Tianjin
  35. 35. TrakCare @ NHLS • National Health Laboratory System provides complete lab / pathology services for 42 million people in South Africa • Centralized system for 5700+ staff in 228 labs
  36. 36. TrakCare @ Scotland• National program to make patient care safer and more effective by making available the right information in the right place at the right time• Initial five health boards represent more than half of population, ranging from very small / rural to very large / urban
  37. 37. TrakCare @ Scotland 2010 2011 2012• Broad range of PAS & clinical functionality• Contract to live in 18 months• Deployment of additional functionality ongoing
  38. 38. Keys to Breakthrough Applications Caché 4 Products, 1 Goal Ensemble Empowering You HealthShare To Deliver Breakthroughs TrakCare
  39. 39. Keys to Breakthrough Applications Caché Breakthrough Technologies Ensemble DeepSee HealthShare iKnow TrakCare
  40. 40. Breakthrough Technologies • Delivers direct analytic access to transactional data DeepSee • Enhances the value of existing systems Real Time Drive Data Informed Access Action
  41. 41. DeepSee • Embeddable, to provide access in context at the point of action • With iKnow, enables quantitative and qualitative analytics • Connectable, to drive insight to the point of action
  42. 42. Caché @ vision4health One of Europe’s leading suppliers of laboratory and diagnostic software solutions
  43. 43. DeepSee @ vision4health Intuitive Analysis For Users At Every Level• Embedded dashboards for end users• Real-time process control for lab operations• Extensive capabilities for power users
  44. 44. Real Time Analytics @ Hunterdon “We can use dashboards to monitor real-time data and it’s totally transparent to our users that the information is coming from multiple systems”
  45. 45. Real Time Analytics @ Hunterdon Focus On • Improving quality of care • Reducing readmissions Across Multi-Site Care Delivery System
  46. 46. Breakthrough Technologies • Focused on unlocking the information in unstructured iKnow data • Enables sophisticated display, navigation, matching, … Volcanic ash grounds presidential plane Concept Relation Concept
  47. 47. iKnow @ Customer Support ? ? ?Problem: How to assign support questions to “best” person for quick and accurate response?
  48. 48. Typical Approach ?? Tag with Matchwith ? Keywords Skills DB Skills• Expensive to maintain skills DB Support Database• May not be effective at routing questions to best responder
  49. 49. iKnow Approach ?? Match viaSimilarity ? to Prior Questions• No need to create ontology or skills database in advance• Can incorporate past performance Support (e.g. speed to answer, satisfaction Database rating) into routing decision• System gets smarter over time
  50. 50. iKnow Is … Uses in Domain- healthcare, media, legal, realIndependent estate, contact centers … Multi- Content routing, discrete data Purpose extraction, tone analysis ... Multi- English, Spanish, French, Portugu Lingual ese, German, Dutch … No need for upfront Pro- knowledge, dictionaries, expert Active input ...
  51. 51. iKnow @ Immobilien Scout 24 Largest German website for real estate transactions, with 7M unique visitors per month
  52. 52. iKnow @ Immobilien Scout 24Aim: Enhance search • Year of constructionusing facts not included • Type of heatingin structured listings • Property area Existing iKnow Enhanced Real Estate Listings Listings* Results Hit Rate: 85 – 90% Error Rate: 1 – 2%* 40% Free Text
  53. 53. Advanced Technology Built-In Caché Ensemble Enterprise Enterprise DeepSee DeepSee iKnow iKnow HealthShare TrakCare Enterprise DeepSee DeepSee iKnow iKnow
  54. 54. InterSystems Is A Creative Technology Partner With a Passion For Excellence And Customer Success
  55. 55. Russia Symposium 2012

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