Manage Volunteers Properly | Maximize Demosphere

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Demosphere offers best practices for managing youth sports volunteers online - from initial registration to ongoing communication.

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Manage Volunteers Properly | Maximize Demosphere

  1. 1. Manage Your Volunteers Properly Maximize Demosphere 60 Sam Brody - Senior Tech Support Specialist
  2. 2. Session Overview ● Part 1: Common Volunteer Issues ● Part 2: How to Configure RosterPro™ To Properly Address Volunteer Issues ● Part 3: How to Use Data Effectively & Communicate with Volunteers To Engage
  3. 3. Demosphere Knows Youth Sports! ● 1,300+ customers. ● 23+ years of experience. ● 5+ years of experience personally
  4. 4. Why Volunteering Is Important ● Vital to multiple club functions ● Drives positive impact on local community ● Engages parents & creates lifetime customers ● Keeps costs low
  5. 5. Common Volunteer Issues ● Filling all club volunteer needs. ● Volunteer accountability. ● Hiring help when not enough parents can volunteer. ● Knowing what potential volunteers are willing to do. ● Communicating effectively with volunteers.
  6. 6. Who wants to Volunteer? ● No way to know without asking ● Do you know who volunteered last year?
  7. 7. What does your club need help with? ● What volunteering roles are available? ○ Coaches, Field Setup, etc., ● When do you need volunteers? ○ What days and times are needed. ● What type of commitment is required? ● Assigning of team-based volunteers ○ Coaches, Managers, etc. ● Communication with volunteers
  8. 8. Choose Volunteer Roles ● Review existing volunteer options. ● Run reports on existing volunteer records ○ By Season or by Role
  9. 9. Create New Roles ● Add roles to the master volunteer role list ● Turn on/off roles each season.
  10. 10. Volunteer Opt Out Fees ● Review existing opt out fees ● Run reports on who has paid each Fee ○ By Season or by Fee
  11. 11. Non-Volunteer Fees and Bonds
  12. 12. Customize Seasonal Volunteer Settings
  13. 13. Customize Volunteer Forms ● Add Basic Form Items ● Choose a pre-made Template
  14. 14. Report on opt out fees received
  15. 15. Reporting on Volunteers
  16. 16. Reviewing Volunteers ● Accept or Decline Volunteers. ● Re-assign roles to fit needs ● Assign each volunteer to a Team or Grouping. ● Create and distribute rosters.
  17. 17. Create Custom Admin Users ● Coaches and other custom admins
  18. 18. Communicate Effectively ● Broadcast e-mails to specific volunteer sets
  19. 19. Communicate Effectively
  20. 20. Coming Soon ● SMS notifications to Volunteers ● Volunteer Only Registrations ● Integrated Background Checks ● Contact support@demosphere.com to get help setting up your volunteers today!
  21. 21. Wrap Up ● Questions? support@demosphere.com ● Subscribe to the Demosphere Blog for… ○ Industry News ○ Product Features ○ Best Practices ○ ... and more!

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