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Smart City | Smart Nation

A 360ᵒ Smart City looks across every aspect of a city’s operations to use technology to improve outcomes. The digital infrastructure of a Smart City allows individual entrepreneurs access to data that can unleash tremendous value. It also sets the stage for a network of partnerships between government, business, non-profits, community groups, universities, and hospitals, all focused on one goal: Creating a smarter city. The result is an urban center that not only leverages technology to improve its own operations, but connects with citizens, business, and non-profits in new ways.

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Smart City | Smart Nation

  1. 1. Copyright © 2017 Deloitte Development LLC. All rights reserved.1 Smart City | Smart Nation @DeloitteGov #smartcity
  2. 2. A smart city should be laser focused on its people and use data and technology to… strengthen sustainability efforts that promise economic growth and quality of life for current as well as future generations increase a city’s economic competitiveness to create a business friendly city and a healthy economic platform improve the quality of life of the people by maximizing convenience and minimizing hassles of city life Copyright © 2017 Deloitte Development LLC. All rights reserved.2 Smart City | Smart Nation @DeloitteGov #smartcity
  3. 3. Deloitte’s 360o framework can help move the smart city from vision to reality Infrastructure Domains Objectives Citizen Copyright © 2017 Deloitte Development LLC. All rights reserved.3 Smart City | Smart Nation @DeloitteGov #smartcity
  4. 4. Deloitte views a smart city through six distinct domains Environment Education Security Mobility Economy Living Copyright © 2017 Deloitte Development LLC. All rights reserved.4 Smart City | Smart Nation @DeloitteGov #smartcity
  5. 5. Why Smart Environment? . 70% Of the world’s energy consumed by cities in 2030 1.2 bn tons Increase of waste from 2015 to 2016 8% Increase in air pollution from 2008 to 2013 6% Decrease in GDP by 2040 due to water shortage Power shortage cost in the U.S. $180 billion 40% Domestic reduction of greenhouse gas in the EU by 2030 Urbanization has led to concentrated demand for energy… …which also has environmental impacts. Copyright © 2017 Deloitte Development LLC. All rights reserved.5 Smart City | Smart Nation @DeloitteGov #smartcitySource: CAIT, BP Energy Outlook, EIA,PBL Netherlands Environmental Assessment Agency, Technavio
  6. 6. Smart Environment maximizes efficient use of precious resources and fosters sustainable growth Automating water Sensors with advanced algorithms can help cities reduce overwatering and cut usage. Just in time waste collection Sensors that detect the volume of waste in neighborhoods and optimize garbage truck schedules and routes. Smart Metering Data from smart meters help utilities balance energy consumption and implement dynamic pricing. Distributed energy resources Citizens become prosumers- use homes and offices to generate and consume electricity. East Bay, CA cut water usage by 5 percent by making consumption data available to consumers Opower partners with more than 100 utilities to generate energy savings between 2 to 4 percent 6 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.Source: DU Press
  7. 7. Why Smart Education? $35K Average student debt for graduating class of 2013 50 percent Students surveyed say those graduating with a degree now will earn a lower ROI than students 15 years ago 350+ executives surveyed fear talent shortages will affect their bottom line within 5 years 60 percent Bachelor’s degree holders under age 25 who are unempoyed or underemployed 50 percent Educational shortfalls may be leading to an increasing skills gap… …as well as lower returns on investment 7 Smart City | Smart Nation @DeloitteGov #smartcitySource: DU Press, Edsurge, McGraw-Hil Research Foundation, Technavio Copyright © 2017 Deloitte Development LLC. All rights reserved.
  8. 8. Smart Education Blended learning Using online and in-classroom education, students have the ability to utilize technology to create a replicable education and learn at their own pace. Adaptive counselling The digitization of education creates valuable data that can be analyzed to create insights into the personal profile of individual students. Hybrid teaching It allows teachers to split time between teaching and other activities such as researching teaching methods and coaching teacher candidates. School Business collaboration Schools and local businesses co-produce programs to integrate formal education and employment. enables virtual learning, digitization and augmented reality. It is marked by unbundled, personalized, and blended education. NYC iZone helped connect developers with educators to co-create educational software LearnDC provides data on all K-12 public and charter schools in Washington DC that can be analyzed and compared 8 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.Source: DU Press, Delivering on Digital
  9. 9. Why Smart Security? 80+ percent Shooting incidents not reported to 911 19 percent Increase in burglaries reported to the Santa Cruz Police Department without predictive policing 50,000 streeghtlights Number of smart streetlights operating in Los Angeles City in 2015 2,880 suspects Identified using crowdsourcing technology during the 2011 riots in London Urbanization has led to an increased need for safety solutions that can predict… …as well as efficiently respond to threats 9 Smart City | Smart Nation @DeloitteGov #smartcitySource: ShotSpotter, CNN, DU Press Copyright © 2017 Deloitte Development LLC. All rights reserved.
  10. 10. Smart Security To help tackle crime, LA piloted a new tool- PredPol that helped bring down property crimes by 13 percent encourages use of drones, wearable computing, and facial-recognition, for crime prevention and public safety Crowdsourcing Cities provide outlets to receive citizen information, feedback, and reporting to better protect the city. Drones for risk assessment UAV technology pulls together images to assess possible dangers before sending in human beings. Predictive policing Big data analysis helps determine the most likely causes of new or emerging crime trends. Smart Cybersecurity Smart cybersecurity uses secure data platforms, clear data governance, and smart access protocols such as electronic finger printing. Predictive analytics unit in Chicago runs spatial algorithms to identify where and when violent crimes or robberies may happen 10 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.Source: Government 2020, Deloitte GovLab
  11. 11. Why Smart Mobility? 160 billion Total cost of excess fuel and loss of productivity 40 percent CO2 emissions from urban mobility 8 billion Total number of hours wasted in traffic by U.S. consumers in 2015 92 hours Average yearly delay on the top 10 worst corridors in the U.S. Urbanization has led to increased traffic congestion…. …which also has environmental impacts 11 Smart City | Smart Nation @DeloitteGov #smartcitySource: Inrix, USA Today, Tachnavio, European Commission Copyright © 2017 Deloitte Development LLC. All rights reserved.
  12. 12. Smart Mobility is as much about bits and bytes as it is about the physical infrastructure we use inside a smart city On-demand car sharing has created a market for companies like Uber and Lyft which lower commuting costs and improve congestion. Self-driving vehicles The future is expected to soon consist of driverless vehicles that are predicted to reduce the number of cars on roads. Dynamic pricing allows prices to fluctuate with demand and supply, based on time of day, road congestion, speed, occupancy, and even fuel efficiency and carbon emissions. Smart parking Data is used to provide drivers with real time information on the nearest free parking spaces and their price alternatives. $50 Million Annual increase in Barcelona’s parking revenue from smart parking $30 Billion Predicted annual maximum potential savings from increased ridesharing 12 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.Source: Cisco, DU Press
  13. 13. Why Smart Economy? 82% Of Americans were living in urban areas in 2014 54% of the world’s population lives in urban areas in 2014 Cities occupy around 2% of total land, but comprise 70% of GDP Smart cities have a 1% lower unemployment rate In smart cities, a 20% rise in ICT investments leads to 1% increase in GDP Urbanization has led to economic growth and shifts in workforce… …which also often increases small businesses 13 Smart City | Smart Nation @DeloitteGov #smartcitySource: ESA, TMForum, Habitat III, JLL, Copyright © 2017 Deloitte Development LLC. All rights reserved.
  14. 14. Smart Economy is seamless and dynamic. Growing ubiquity of digital and other technologies enables government regulation to become more responsive. Open Talent Economy is a result of workforce shifting to a borderless workplace because of remote capabilities and independent contractors. improves city regulators’ ability to track performance and outcomes, and shift from a concentration on processes to specific targets. Outcome-based Regulation Match training & skills required helps in providing training attracting talent, and retaining talent to create a smart workforce. devise products and solutions to societal and public problems while providing a “safe” space for innovation, and collaboration. Innovation Labs Business Atlas service help small businesses in NYC find suitable locations for their businesses The Inspection services of Boston helped reduce average review time for long- form permits by 5 days, or 20%. 14 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.Source: DU Press
  15. 15. Why Smart Living? 60% Annual growth of solar powered homes Smart building technology creates a 10% increase in building efficiency and $0.30 Saving per square foot 54% Rise in health insurance costs Urbanization has led to a demand for smarter living… … and smarter health care 15 Smart City | Smart Nation @DeloitteGov #smartcitySource: CMS, Technavio, Modern Healthcare, Technavio Copyright © 2017 Deloitte Development LLC. All rights reserved.
  16. 16. Smart Living Wearables Devices help self-tracking data and can make individuals more receptive to behavioral nudges. Healthy lifestyles are suitably rewarded. Geospatial Analysis can help examine complex data through the lens of place, giving them an intuitive way to target and prioritize specific neighborhoods. Predictive analytics uses data to understand which social program interventions can possibly succeed based on client situation and services required. Smart homes are connected with electronic devices such as smartphones, tablets, and laptops, enabling real-time monitoring of a home’s appliance use, security, and efficiency. Is expected to enhance the daily living of residents and promote technologies that help citizens monitor their health and homes Texas Health uses RFID tags to track high-value assets like medical equipment. Capstone Partners has teamed up with IoT startup IOTAS to offer smart homes for renters at the Grant Park Village apartments in Portland. 16 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.Source:, DU Press
  17. 17. Some success stories of Deloitte’s 360o framework at work… Congestion charging in London Solid waste management in Amman Responsive service delivery in Buenos Aires Sensors and effective governance in Santander Ecosystem approach in Amsterdam Quantifying progress in Jakarta Smart governance in Barcelona Creating new growth engines in Rhode Island 17 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.
  18. 18. To learn more, please visit 18 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.
  19. 19. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see for a more detailed description of DTTL and its member firms. This communication is for internal distribution and use only among personnel of Deloitte Touche Tohmatsu Limited, its member firms, and their related entities (collectively, the “Deloitte network”). None of the Deloitte network shall be responsible for any loss whatsoever sustained by any person who relies on this communication. © 2017. For information, contact Deloitte Touche Tohmatsu Limited This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication. About Deloitte Disclaimer 20 Copyright © 2017 Deloitte Development LLC. All rights reserved.Smart City | Smart Nation @DeloitteGov #smartcity