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What is needed to equip a new generation of health care consumers? Findings from the Deloitte Center for Health Solutions 2015 Survey of US Health Care Consumers point to multiple purchasing channels, more reliable information sources, better decision support, and further development of online resources and digital technologies. Improvements in these areas may help HIX enrollees become well-informed health insurance purchasers and more fully engaged health care consumers.
Read more: http://www2.deloitte.com/us/en/pages/life-sciences-and-health-care/articles/health-care-consumers-health-insurance-exchanges.html