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AI Use Expected to Increase in Risk and Compliance Efforts, But Few Have Ethics Frameworks in Place

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According to a September 2019 Deloitte poll, nearly half of C-suite and other executives at organizations that use AI expect to increase its use for risk management and compliance efforts in the year ahead. Yet, few report that their organizations have an ethical framework in place for such AI use.

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AI Use Expected to Increase in Risk and Compliance Efforts, But Few Have Ethics Frameworks in Place

  1. 1. AI ethics: An emerging imperative for the board and c-suite Deloitte poll results from Sept. 2019
  2. 2. AI ethics: An emerging imperative for the board and c-suiteCopyright © 2019 Deloitte Development LLC. All rights reserved. 2 Methodology C-suite and other executives working at organizations using artificial intelligence (AI) were polled online during a Deloitte webcast, titled “AI ethics: An emerging imperative for the board and c-suite,” on Sept. 4, 2019. Answer rates differed by question. In some instances, immaterial amounts (e.g., +/- 0.1%) have been added to or removed from the “Don’t know/not applicable” answer responses to bring results to 100% total for each question. 565+ 2
  3. 3. AI ethics: An emerging imperative for the board and c-suiteCopyright © 2019 Deloitte Development LLC. All rights reserved. 3 Does your organization have a framework for the ethical use of artificial intelligence (e.g., machine learning, natural language processing, deep learning, computer vision, etc.) for risk management and compliance efforts? C-suite and other executives at organizations that use AI Votes received: 622 Don’t Know / Not Applicable = 34.5% 21.1% 26.2% 18.2% Yes No, and we have no plans to develop a framework No, but we plan to develop a framework in the next 12 months
  4. 4. AI ethics: An emerging imperative for the board and c-suiteCopyright © 2019 Deloitte Development LLC. All rights reserved. 4 How far along is your organization’s overall maturity in regard to having an approach to manage AI? C-suite and other executives at organizations that use AI Votes received: 666 Don’t Know / Not Applicable = 11.6% 2.7% 9.2% 52.0% 24.5% Leading — Well defined, established, and noted as industry leader Mature — Defined, implemented Evolving — Defined, but not implemented; fragmented approaches Immature — Not defined, not implemented
  5. 5. AI ethics: An emerging imperative for the board and c-suiteCopyright © 2019 Deloitte Development LLC. All rights reserved. 5 Are AI ethics-related responsibilities established across the C- Suite at your organization? C-suite and other executives at organizations that use AI Votes received: 611 Don’t Know / Not Applicable = 27.5% 13.3% 20.6% 19.6% 19.0% Yes — Primarily in ethics and compliance function Mixed responsibilities across C-suite for AI ethics Yes — Primarily in technology function No — not in the purview of leadership at present 53.5% of respondents say AI ethics-related responsibilities are established across their organizations’ C-suites, with various executives taking primary ownership
  6. 6. AI ethics: An emerging imperative for the board and c-suiteCopyright © 2019 Deloitte Development LLC. All rights reserved. 6 Does your organization plan to change its use of artificial intelligence (e.g., machine learning, natural language processing, deep learning, computer vision, etc.) for risk management and compliance efforts during the next 12 months? C-suite and other executives at organizations that use AI Votes received: 567 Don’t Know / Not Applicable = 27.7% Yes - increased use No change expected Yes - decreased use 48.5% 20.1% 3.7%
  7. 7. AI ethics: An emerging imperative for the board and c-suiteCopyright © 2019 Deloitte Development LLC. All rights reserved. 7 Media contact Nicole Hockin Public Relations Deloitte & Touche LLP nhockin@deloitte.com Shelley Pfaendler Public Relations Deloitte Services LP spfaendler@deloitte.com Full press release available on Deloitte.com 8
  8. 8. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Copyright © 2019 Deloitte Development LLC. All rights reserved. The statements in this report reflect the aggregation of poll responses and are not intended to reflect facts or opinions of any entities. All data, charts and statistics referenced and presented, as well as the representations made and opinions expressed, unless specifically described otherwise, pertain only to the participants and their responses to the Deloitte poll. The information obtained during the poll was taken “as is” and was not validated or confirmed by Deloitte. This presentation contains general information only and Deloitte is not, by means of this presentation, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This presentation is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this presentation.

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