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2018 Global CIO Survey: Manifesting legacy—Looking beyond the digital era

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Today’s successful organizations—and their CIOs—are adopting a technology-led, business-enabled mindset to drive transformation, growth, and revenue. Based on insights from more than 1,400 global executives across 23 industries, we highlight how digital vanguards are leading compared with baseline companies and the ways that technology leaders can pivot to successfully lead their organizations—and their people—into the future.

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2018 Global CIO Survey: Manifesting legacy—Looking beyond the digital era

  1. 1. How CIOs shape legacy Key findings from the 2018 global CIO survey
  2. 2. 2018 Global CIO Survey Copyright © 2018 Deloitte Development LLC. All rights reserved. 2 About the 2018 global CIO survey participants
  3. 3. 2018 Global CIO Survey Copyright © 2018 Deloitte Development LLC. All rights reserved. 3 Only 10 percent of CIOs represent digital vanguard organizations
  4. 4. 2018 Global CIO Survey Copyright © 2018 Deloitte Development LLC. All rights reserved. 4 CIOs need to fundamentally shift how they deliver value – while ensuring operational excellence
  5. 5. 2018 Global CIO Survey Copyright © 2018 Deloitte Development LLC. All rights reserved. 5 CIOs should be actively involved in shaping and leading digital efforts in their organization to be the driver of transformation and growth 40% of CIOs surveyed indicate that they lead digital strategy. For the 60% that don’t, more than a quarter (27%) are responsible for execution of digital activities.
  6. 6. 2018 Global CIO Survey Copyright © 2018 Deloitte Development LLC. All rights reserved. 6 BUSINESS STAKEHOLDERS BOARDS CUSTOMERS Tech fluency efforts should balance the needs of front- office and back-office functions High performing companies are more likely to have a technology fluent board Tech fluency efforts that focus on customer impact are likely to stay away from the “shiny” object syndrome CIOs are1.5X as likely to report having a strong relationship with other business functions when they customize their tech fluency efforts As the frequency of board interactions increases from annual to monthly, the likelihood of having a digital and innovation focused discussion increases from 39% to 75% 55% of CIOs are involved in jointly designing customer solutions/products Building technology fluency within their organizations can enable CIOs to establish relationships and better engage with an increasing breadth of stakeholders
  7. 7. 2018 Global CIO Survey Copyright © 2018 Deloitte Development LLC. All rights reserved. 7 Budget Shift from fixed budget allocation to program based, iterative funding cycles with joint accountability Investment governance Transform how technology investments are prioritized and measured through tech governance Procurement Focus on procurement as a strategic asset to fill competency gaps IT Finance Introduce a capability to measure and communicate the value of IT investments CIOs can focus on funding, procurement, and IT finance to better tell the story of value creation and drive IT operating model change
  8. 8. 2018 Global CIO Survey Copyright © 2018 Deloitte Development LLC. All rights reserved. 8 Focusing on initiatives that promote diverse experiences and inclusiveness are key in winning the talent war Diverse thinking matters. More than half (58%) of US CIOs said they have a formal initiative in place to promote diversity & inclusion. 54% of CIOs selected hiring for rising soft skills as important over traditional technical skills. 87% of CIOs have an authentic commitment to diversity & inclusion.
  9. 9. 2018 Global CIO Survey Copyright © 2018 Deloitte Development LLC. All rights reserved. 9 Strategic prioritization of investments in core building blocks are fundamental in order to maximize investments to serve the front end
  10. 10. 2018 Global CIO Survey Copyright © 2018 Deloitte Development LLC. All rights reserved. 10 17% to 40% The percentage of CIOs saying that emerging technologies will have the most impact on their organization more than doubled from 2016 to 2018 CIOs should consider a formalized innovation capability to deliberately harnesses disruptive technologies
  11. 11. 2018 Global CIO Survey Copyright © 2018 Deloitte Development LLC. All rights reserved. 11 Read the detailed analysis and insights on the future role of the CIO in our 2018 global CIO survey report Manifesting Legacy: Looking beyond the digital era.

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