Our Sustainable Path Forward: Dell "Legacy of Good" Progress Update

9,739 views

Published on

On July 8, 2014, we released our FY14 Corporate Responsibility Report, the first progress update on the goals we shared last fall in our 2020 Legacy of Good plan.

This presentation showcases several of the highlights from the report. The full report can be found at http://dell.to/1vWlkUe.

Published in: Business, Technology
1 Comment
8 Likes
Statistics
Notes
  • Just some warning! Dell customer service really sucks. It is all outsourced to India. I got connected to Guru Sharan Singh Gandhi Dell Technologies Dell Technologies New Delhi Area, India as my (elevated) customer representative. After over 20 E-mail exchange I finally understood I could talk to a brick wall with better results. Dell refuses to strand behind his product. It was a dead end for all unhappy customers like me. At the end according to customer service rep Prawin Dell | Advanced Resolution Group they will not stand behind their shabby product and can only offer me 10% discount on the repair of their garbage. Do not buy DELL laptop without extended 3 years warranty. I would like to point out low quality of LCD screens used in Dell Inspiron 17. I suspect it’s made in China any in my sorrow case stopped working just after warranty was over. It is a major breakdown. For $1100 computer I am left with a piece of junk . The DELL support did not stand behind its product and offered me a repairs at the cost of more than $400. I can buy fully reasonably good laptop for that money. New with full warranty. Previous Acer laptop lasted eight years and just become absolute without any breakdown. If buy replacement computer definitely it will be no DELL. …
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
No Downloads
Views
Total views
9,739
On SlideShare
0
From Embeds
0
Number of Embeds
948
Actions
Shares
0
Downloads
36
Comments
1
Likes
8
Embeds 0
No embeds

No notes for slide

Our Sustainable Path Forward: Dell "Legacy of Good" Progress Update

  1. 1. 1 Our Sustainable Path Forward Highlights from Dell’s FY14 Corporate Responsibility Report
  2. 2. 2
  3. 3. 3
  4. 4. 4
  5. 5. 5
  6. 6. 6

×