Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

10 rules to make salesforce adoption easy- Saleschakra.com

1,838 views

Published on

Y-axis.com achieved the impossible feat of 99.9% adoption of salesforce.com (or any technology for that matter). Their CEO - Xavier Augustin shares with saleschakra his learnings and recommendations for other project managers facing user adoption challenges.

Published in: Technology
  • Be the first to comment

10 rules to make salesforce adoption easy- Saleschakra.com

  1. 1. These rules are based on learnings and findings of Xavier Augustin, CEO Y-Axis.com He made a 100% switch over to salesforce.com as core system for his 600 employees.
  2. 2. Go for 100% Makeover Everyone, Every time, Everything Rule #1
  3. 3. Maintain Continuity, from Start to Finish Avoid parallel systems when Salesforce can consolidate most of their functionalities. Rule #2
  4. 4. All eggs in One basket Decide early & firmly on central database. Hence one source of truth Rule #3
  5. 5. Be Present on Salesforce Get users to log-in pro-actively to Salesforce, and track it. Rule #4
  6. 6. Track pugmarks of customer oriented service Define activities and tasks that make a difference for your customers on Salesforce.com Rule #5
  7. 7. @Saleschakra Wait a sec. Want details? Its here.
  8. 8. Carrot & Stick “What a fine system”? Design incentives and fines around Salesforce usage. Rule #6
  9. 9. The buzz in keeping Scores Salesforce game cannot be played without a great scoreboard. Build user adoption dashboards. Rule #7
  10. 10. Proof is in the pudding Let it sell itself with easiness, effectiveness and early adopters Rule #8
  11. 11. Democratize Salesforce- plan, build & adoption By the users, for the users, from the users. Rule #9
  12. 12. My world in an oyster Let the performance truth be reflected publicly on Salesforce management dashboards. Drive insightful decisions. Rule #10
  13. 13. @Saleschakra Company/saleschakra Find the full article here.

×