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ATA 2018 Fires powerpoint presentation

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Preparing to respond to interpreting and translation needs during a disaster
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Best practices and lessons learned from the 2017 North Bay fires

Julie Burns, M.Ed.
ATA 59th Annual Conference
Oct 24-27, 2018 New Orleans, LA

Published in: Education
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ATA 2018 Fires powerpoint presentation

  1. 1. Preparing to respond to interpreting and translation needs during a disaster Best practices and lessons learned from the 2017 North Bay fires Julie Burns, M.Ed. ATA 59th Annual Conference Oct 24-27, 2018 New Orleans, LA
  2. 2. My city is on fire!! Photo by ABC News
  3. 3. Photo Kent Porter / Press Democrat The first few hours…
  4. 4. I really want to help but I have no idea where to start.
  5. 5. It’s frustrating to have desperately needed language skills but to have no idea where to plug them in.
  6. 6. You’d love to help where you are most needed by putting your translation and interpreting skills to good use.
  7. 7. Lesson 1 Learn from the past
  8. 8. You can learn from our mistakes.
  9. 9. “I think Sonoma County’s in a great place to understand that language access is the difference between life and death in these kinds of situations.” Alegría De La Cruz, Sonoma County Chief Deputy Counsel What went wrong
  10. 10. There was little information disseminated in Spanish or other languages in Sonoma County.
  11. 11. Photo by David Bacon, published in gastronomica.org Lack of detailed demographic information for county
  12. 12. Many Spanish speakers don’t know how to use 911 or are afraid to use it.
  13. 13. Photo by Christopher Chung The Press Democrat For Sonoma County’s deaf, the fires were a silent emergency.
  14. 14. Sandy McLennon kept the deaf community informed
  15. 15. Widespread rumors circulated that immigration agents were present at shelters and relief centers.
  16. 16. To add fuel to the fire…
  17. 17. Latinos fled to the beaches instead of shelters
  18. 18. Undocumented immigrants feared that personal information would be shared with ICE
  19. 19. “Language access should be viewed through the lens of equity, not disability”
  20. 20. Lesson 2 Identify resources
  21. 21. Work with your county’s Public Information Officers Open channels of communication prior to an emergency and establish mechanisms for T&I support
  22. 22. Identify language needs in your community Detailed demographic information is vital: what language needs exist in your community?
  23. 23. Outreach & education to LEP communities Reach out prior to an emergency to build trust and inform people of safety & alert mechanisms
  24. 24. Identify existing resources for reaching different population groups Federal, state, county & city agencies Local chambers (i.e. Hispanic Chamber) Radio stations Newspapers in other languages
  25. 25. Coordinate with local trusted organizations that already have the trust of LEP communities Examples: Community Action Partnership 211 Catholic Charities
  26. 26. To empower the community with vital information and hands on training, in the use of the 9-1-1 emergency response system, disaster preparation and personal safety.
  27. 27. Identify translation and interpreting resources for your community Local interpreters / translators Local T&I agencies Out of area interpreters / translators CHIA NCTA ATA FB groups
  28. 28. Facebook groups are great resources
  29. 29. Lesson 3 Prepare yourself
  30. 30. Prepare yourself to assist in a disaster situation Make sure your own home and loved ones are safe and cared for
  31. 31. Expand your role beyond healthcare interpreter to community interpreter
  32. 32. Red Cross Certification
  33. 33. Red Cross Certification
  34. 34. Red Cross Certification
  35. 35. Be familiar with your county’s Language Access Plan
  36. 36. Key Elements of a Language Access Plan for Emergency Preparedness • Establish policies and procedures for reaching out to LEP populations • Identify language groups in your service area • Conduct outreach efforts to establish partnerships and identify best practices before disaster strikes
  37. 37. Prepare natural disaster related terminology Fire Disaster & infrastructure Flood/Mudslides Earthquake Hurricanes
  38. 38. Let’s practice simultaneous!
  39. 39. Examples of documents translated in 1st week of fires
  40. 40. Examples of documents translated in 1st week of fires
  41. 41. Let’s practice sight translation! SMOKE HEALTH ADVISORY To decrease your exposure to wildfire smoke and to limit harmful effects from smoke follow these healthy habits: • Limit your time outside and stay indoors as much as possible. • If possible, seek shelter in buildings with filtered air OR move to areas outside the region less impacted by wildfire smoke until smoke levels subside. • For those who cannot avoid being outdoors in a smoky environment, the use of particulate respirators, sometimes referred to as “N95 masks”, can help reduce exposure. N95 or P100 respirators can help to filter out particles, but they do not remove irritating chemicals contained in smoke. • Effective use of particulate respirators relies on selecting a size and model that will provide a tight seal between the respirator and the user’s face
  42. 42. Let’s practice sight translation! FREQUENTLY ASKED QUESTIONS ABOUT PRICE GOUGING DURING DISASTERS What is price gouging? • Price gouging refers to sellers trying to take unfair advantage of consumers during an emergency or disaster by greatly increasing prices for essential consumer goods and services. How long do the restrictions of the statute apply? • The statute generally applies for 30 days after a declaration of emergency, although for reconstruction services and emergency cleanup services, it applies for 180 days after a declaration of emergency. The state legislature and local officials may extend the effective period of the statute beyond these timeframes.
  43. 43. Let’s practice sight translation! Evacuation Updates To see if your address is evacuated, use the online, up-to-date evacuation map for Sonoma county available at https://tinyurl.com/centrallnuevacs Conditions are subject to change at a moment’s notice. Please continue to adhere to road closures and any evacuation warnings. If you see electrical wires on the ground, stay clear and contact PG&E immediately. Trees and poles with deep charring, particularly if still smoking, should be considered hazardous. Please drive slowly and yield to emergency personnel in the area. If at any time you feel unsafe, please call 911. There will still be smoke in the respective areas as firefighters continue firefighting operations.
  44. 44. Lessons learned 1. Take care of yourself and your family 2. Connect with local resources ahead of time 3. Get your Red Cross certification now 4. Prepare terminology resources 5. Practice self-care– avoid burnout
  45. 45. Thank you! Comments/ Questions? Julie Burns, M.Ed. 707-548-1985 julie@julieburns.net thecommunicationbridge.net

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