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WORKING WITH ORGANIZATIONS
TO IMPROVE PERFORMANCE
Client Organizations
• Are confronted with many challenges: globalization,
productivity , technology, consumers , workforc...
Management Consultants
• Provide assistance to clients:
– Expert
– Resource
– Process
• Have tools in their toolkit:
– Cer...
Organizational Excellence Framework
4
Organizational Excellence Framework
• Publication:
– Defines the principles and best management practices
common to high p...
Easy as 1-2-3
Assessment:
9 Principles
9 Key Management Areas
95 Best Management Practices
Improvement Plan:
Report
Analys...
Benefits
• Transfer knowledge to organizations
• Help organizations improve performance
• Gauge results across a balanced ...
Thank You !
Dawn Ringrose MBA, FCMC, COES
Principal, Organizational Excellence Specialists
dawn@organizationalexcellencesp...
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Working with Organizations to Improve Performance (LinkedIn)

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Working with Organizations to Improve Performance (LinkedIn)

  1. 1. WORKING WITH ORGANIZATIONS TO IMPROVE PERFORMANCE
  2. 2. Client Organizations • Are confronted with many challenges: globalization, productivity , technology, consumers , workforce, governance, sustainability … • Use popular management tools: strategic planning, customer relationship management, employee engagement surveys, benchmarking, balanced scorecard, core competencies, outsourcing, change management, supply chain management, mission and vision statements … • Use a variety of approaches: Do-It-Yourself, Take Training, Seek implementation Assistance
  3. 3. Management Consultants • Provide assistance to clients: – Expert – Resource – Process • Have tools in their toolkit: – Certification – Standards – Consulting process – Code of conduct – Functional and industry area of specialty
  4. 4. Organizational Excellence Framework 4
  5. 5. Organizational Excellence Framework • Publication: – Defines the principles and best management practices common to high performing organizations – Provides implementation guidelines for the user • Accompanied by a toolkit for qualified professionals: – Scenario Games – Automated assessment and reporting system – Holistic and modular workshops – Combined Organizational Excellence Framework and ISO 9001 workshop 5
  6. 6. Easy as 1-2-3 Assessment: 9 Principles 9 Key Management Areas 95 Best Management Practices Improvement Plan: Report Analysis Recommendations Implementation: Training Consulting Coaching Mentoring Assisting
  7. 7. Benefits • Transfer knowledge to organizations • Help organizations improve performance • Gauge results across a balanced system of measurement • Encourage organizations to benchmark (learn from others) • Encourage high performing organizations to apply for: – A national excellence award – An international benchmarking award
  8. 8. Thank You ! Dawn Ringrose MBA, FCMC, COES Principal, Organizational Excellence Specialists dawn@organizationalexcellencespecialists.ca Canada +1-250-941-2064 8

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