Objectives of the Performance Cycle ◦ Communicate Expectations. ◦ Provide Feedback. ◦ Set Goals. ◦ Review Progress.What’s the Point?
Qualitative Factors ◦ Productivity – Volume, quantity of contribution, efficiency ◦ Compliance – Harmony & alignment with values, policies, procedures ◦ Quality of Work – Accuracy, reliability & professionalism of output ◦ Competencies – KSAs brought to & applied to the work ◦ Training Requirements – Mandated training, self- developmentDimensions of Performance
Rating Basic Description Examples Exceeds Standards, Takes the Leadership role in improving 5 Function to a Higher Level function & others’ performance Exceeds Standards on a On a regular basis exceeds all 4 Consistent Basis standards; positive role model The default rating for employees 3 Consistently Meets Standards who are doing well Inconsistent/Sometimes Meets Needs improvement; potential to 2 Standards succeed Does not approach acceptable 1 Unacceptable standardsCalibration of Ratings
Specific – Clear, detailed; Use action words Measurable – Can be measured in output, statistics, effectiveness, behavior Achievable – Practical, realistic and aligned with company priorities Results-Oriented – Describe the end product Time-Based – Time in units or deadlinesSMART Objectives
ApplicationTony Tiger – He’s Great, or so he thinks…